socalTECH

DECEMBER 15, 2020

San Diego-based outsourced healthcare R&D marketplace Scientist.com said this morning that it will acquire HealthEcnomics.com , which operates an online community of scientists and suppliers of heatlh economics and outcomes research. Financial details of the acquisition were not announced. READ MORE>>.

Outsource 113

Outsource Research San Diego Acquisition 113

socalTECH

MAY 2, 2016

iQor , a provider of outsourced customer service and support, said Friday that it is planning to hire over 150 people in Simi Valley, as part of a major expansion. Petersberg, Florida--has over 35,000 employees across 18 countries offering up outsource business services. iQor--which is based in St. READ MORE>>.

Outsource 100

Outsource Customer Custom Media 100

socalTECH

NOVEMBER 22, 2019

The two received the Entrepreneur Of The Year 2019 Award in the Services category, one of only 11 categories awarded in the E&Y program. TaskUs recently reached 15,000 employees , by offering up a range of customer service and business process outsourcing services.

Entrepreneur 124

Entrepreneur Southern California Outsource Santa Monica 124

socalTECH

JANUARY 7, 2015

Irvine-based customer service outsourcing provider Alorica said Wednesday afternoon that it has paid $275M for the agent services businesses of West Corporation. alorica business process outsourcing west corporation merger acquisition customer service nearshoring offshoring' READ MORE>>.

Offshore 100

Offshore Outsource Customer Custom 100

socalTECH

JULY 1, 2016

Irvine-based business outsourcing provider Alorica said Thursday that it has acquired Expert Global Solutions, Inc. , a provider of outsourced, customer service and financial collections services. EGS was based in Plano, Texas. billion in 2016 revenues, with 48,000 employees in the U.S.,

Outsource 113

Outsource Acquisition Services Customer 113

socalTECH

NOVEMBER 24, 2020

Los Angeles-based Credit Key , a startup which helps e-commerce merchants offer up instant point-of-sale financing to customers, has raised $33.85M in its Series A funding. Tomich was previously founder of Onestop Internet, which provided outsourced handling of e-commerce for major brands. READ MORE>>.

Commerce 113

Commerce Outsource Los Angeles Sales 113

socalTECH

JANUARY 24, 2019

Santa Monica-based business process outsourcing provider TaskUs , which provides customer service/experience, business processing, and other services to companies like Tinder, Hootsuite, and Mailchimp, has hit 15,000 employees, as it continues its rapid growth.

Outsource 113

Outsource Santa Monica Equity Services 113

socalTECH

MAY 24, 2018

Los Angeles-based TaskUs , which provides outsource customer support and back-end support services for many startups and other technology companies, has named Joe Buggy as its new Chief Operating Officer, the first for the company. TaskUs said that Buggy has more than 30 years of experience.

Outsource 113

Outsource Los Angeles Services Customer 113

socalTECH

JANUARY 12, 2015

Irvine-based outsourcing service provider Alorica said late Friday that it has named James Molloy as the company''s new Chief Financial Officer. Molloy was most recently Alorica''s Chief Accounting Officer, and also has served at Vanguard Logistics Services, BAX Global, The Brink''s Company, and Deloitte & Touche.

Outsource 100

Outsource Services Customer Custom 100

socalTECH

JANUARY 23, 2018

Irvine-based Alorica , which provides business process and customer service outsourcing, said today that it has named Tania King as its new Chief Legal and Employee Experience Officer. King has been Chief Legal and Compliance Officer for Alorica for the company since January of last year.

Outsource 100

Outsource Customer Custom Services 100

socalTECH

JULY 5, 2016

El Segundo-based Wyle , the provider of outsourced engineering and scientific services to the Federal Government, has completed its acquisition of fellow professional services provider KBR. The two companies said they willl combined under the brand "KBRwyle", and continue to service Wyle's existing customers.

El Segundo 124

El Segundo Outsource Acquisition Services 124

socalTECH

DECEMBER 17, 2015

Santa Monica-based customer support outsourcing provider TaskUs --which is based in Santa Monica, but has a vast operation in the Philippines--said it has opened up a new office in Melbourne, Australia. Financial details of the deal with Nimble were not announced, but TaskUs said it will provide 24/7 customer support for the company.

Santa Monica 100

Santa Monica Outsource Customer Custom 100

socalTECH

MARCH 23, 2018

San Diego-based Scientist.com , which operates an outsourced research marketplace, says it has received a data security certification this week. According to the company, it received the SOC 2 certification, which certifies that the company adheres to rigorous information security policies and procedures regarding customer data.

Outsource 100

Outsource San Diego Hollywood Research 100

socalTECH

SEPTEMBER 9, 2016

Santa Monica-based TaskUs , the fast growing provider of outsourced customer experience and back end services for online companies, said it has hired three new executives on Thursday, to help it with its growth efforts. McLaughlin-Brooks was at YapStone, and also served at Parallels, Business Objects and Yahoo!

Outsource 100

Outsource Santa Monica Yahoo Sales 100

socalTECH

JULY 31, 2013

According to the companies, WebMetro will become part of TeleTech''s Customer Growth Services division, Revana. TeleTech is a large provier of customer service outsourcing to companies. Financial terms of the buy were not disclosed. The two said they expect the deal to be complete in August.

San Dimas 147

San Dimas Outsource Acquisition Marketing 147

socalTECH

AUGUST 7, 2014

Bryce Maddock: TaskUs is the best provider in the world of customer care and back office services for emerging growth companies. Customer care, obviously, is emails, phone calls, and customer service back office services. We do a whole host of other back-office services in that space.

Startup 231

Startup Technology Outsource Santa Monica 231

socalTECH

JANUARY 12, 2010

Simi Valley-based Xavient Information Systems , a provider of IT outsourcing services, and Virginia-based Vision360 , a provider of custom software development, testing, and other services for the telecommunications industry, said today that they are in a definitive merger agreement, where Xavient will acquired Vision360.

Outsource Development 133

Outsource Development Outsource Custom Software Development Acquisition 133

socalTECH

OCTOBER 15, 2015

Los Angeles-baesd Onestop Internet , which provides outsourced fulfillment and technology for brands and their e-commerce efforts, said Wednesday that it has named Denise Wallen-Grant as its new Vice President of Planning, Merchandising, and Allocation. Onestop Internet is backed by Bessemer Ventures and Fund Capital USA. READ MORE>>.

Commerce 100

Commerce Outsource Los Angeles Design 100

socalTECH

DECEMBER 12, 2014

John Tomich: OneStop Internet is an e-commerce services company. We provide a turnkey, back end, managed service offering for brands and retailers on an outsourced basis. We are an option for brands who don''t want to build it themselves in-house, from soup to nuts, or don''t want to outsource to a single vendor.

Commerce 203

Commerce Venture Capital Internet Brands Startup 203

socalTECH

JULY 28, 2009

CaseStack provides outsourced, supply chain management for manufacturers, handling shipping and logistics for consumer product goods. Tags: casestack third party logistics outsourcing consumer good grocery. The firm, which just hit its 10-year anniversary, is headed by Dan Sanker. READ MORE>>.

Outsource 100

Outsource Santa Monica Report Product 100

socalTECH

JUNE 27, 2018

Aliso Viejo-based UST Global , which provides global IT and digital services, has received $250M in a funding from Temasek, the state investment firm of the country of Singapore. The investment--which gives Temasek a 20 percent stake in UST Global--catapults UST Global into the ranks of local unicorns, and values UST Global at $1 billion.

Southern California 100

Southern California Invest Services Customer 100

socalTECH

SEPTEMBER 24, 2015

The HTML5 platform that we use is also available as a self service tool to customers. We offer up customers a high impact creative which is not bounded by the box. They wanted something custom, to close the deal. At Jetpack, we don't outsource production, and we manage all of the software development within Jetpack.

Buzznet 100

Buzznet Outsource Development Design HTML 100

socalTECH

MARCH 5, 2014

So, how do you help ease enterprise customers into the cloud--or at least, help them use cloud technology to help them with their business goals? It''s all custom, technology agnostic, and very flexible. Companies were saying--we want to outsource these kinds of things, because they''re not our core competency.

Cloud Computing 217

Cloud Computing Outsource Development Outsource Startup 217

socalTECH

MARCH 12, 2013

The company--which is in the business of operating a content delivery network (CDN) to accelerate the delivery of web graphics, multimedia, applications, and more to end users-- recently disclosed it more than doubled its revenues in 2012, and has grown to over 230 employees--all due to a huge amount of demand for CDN services by its customers.

CTO Hire 248

CTO Hire Content Networking Web 248

socalTECH

OCTOBER 1, 2008

San Diego-based TAG, a provider of outsourced accounting and IT services, said Tuesday that it is in a merger agreement with Southern California Computer Services (SCCS), a business application and IT consulting company. According to TAG, the deal adds 113 San Diego-based companies to its customer base.

San Diego 100

San Diego Southern California Outsource Software 100

socalTECH

DECEMBER 29, 2016

Today's contribution is from Jaspar Weir , co-founder of TaskUs (www.taskus.com), which powers much of the back office and customer support behind some of the best known startups here in Southern California--not to mention the rest of the world, and for many established companies, too. You can see all of our holiday reflections here.

Artificial Inteligence 160

Artificial Inteligence Southern California Customer Custom 160

socalTECH

DECEMBER 28, 2017

We are seeing SaaS companies more and more are competing against other SaaS companies and experiencing more churn, price resistance and customer demand for customization. This is the natural maturation in these segments.

Capital 124

Capital Southern California SaaS SoCal 124

socalTECH

OCTOBER 30, 2008

Los Angeles-based Ciena Solutions LLC, a provider of SAP integration management services, has been acquired by NetSol Technologies. NetSol, which provides business outsourcing and enterprise application development, did not disclose financial terms of the buy. Ciena Solutions also has a branch office in San Ramon, California.

Technology 113

Technology Ticketmaster Outsource Development Southern California 113

socalTECH

APRIL 21, 2017

For people who send things out, it's a chance to be in front of your customer. We're working with some very large, extremely well known CPGs to help them establish that direct selling channel, and help them create a relationship with their customer. You need to understand what it means when a customer receives a product.

Startup 145

Startup Product Customer Custom 145

socalTECH

OCTOBER 7, 2008

El Segundo-based iRise has signed on automotive giant General Motors as a customer for its application simulation software, the firm said Tuesday. iRise said that the win comes thanks to Capgemini, a provider of consulting, technology, and outsourcing services. Financial impact of the customer win was not disclosed.

El Segundo 113

El Segundo Outsource Development Outsource Software 113

socalTECH

APRIL 27, 2015

Online ordering is obviously the core engine here, but we do lots of other applications and services around that, and provide a well rounded solution for running restaurants. We were a little early in that market, doing outsourcing, offshore, and managed crowdsourcing. We started our services in August of 2012.

Cornerstone OnDemand 100

Cornerstone OnDemand Startup Social Media Outsource Development 100

socalTECH

APRIL 30, 2018

For this morning's interview, we caught up with Elizabeth Cholawsky , the new CEO of Santa Barbara-based HG Data (www.hgdata.com), which develops software which helps marketers and salespeople understand the "technology stack" of their potential customers and prospects. Those are just two examples of the customers we well directly to.

Santa Barbara 113

Santa Barbara High Tech Outsource Development Startup 113

socalTECH

NOVEMBER 13, 2012

Jim Franklin: Sendgrid is a cloud-based email service. If you think of Pinterest, one of our customers, every time content is pinned or re-pinned, an email is generated to let users know that is happening. Sendgrid started in Summer of 2009 at TechStars in Boulder, and we've now grown dramatically to 100 employees and 60,000 customers.

Email 157

Email Startup IP Newsletter 157

socalTECH

SEPTEMBER 4, 2018

For those who have never used Happy Returns, tell us how the service works? Customers heavily adopted in-person returns. We saw the steady stream of customers Nordstrom Rack was getting from HauteLook shoppers, and we realized that we could do that same thing with any retailer. HauteLook saw that very quickly.

Training 100

Training Customer Custom Software Review 100

socalTECH

OCTOBER 20, 2011

Back in 2003 and 2004, we were focused on the international market, and started outsourcing to India and the Philippines for call center services. Dan Tamkin: Step one was to enter the marketplace, and get the platform going, derived from the existing technology, revenues, and some customer accounts.

Outsource Development 190

Outsource Development Startup Outsource Altadena 190

socalTECH

MAY 5, 2009

The company was incorporated in January of 2004, and we provide outsource e-commerce services to organizations, such as brands and retailers. The second, is we provide fulfillment services, such as product shipments. There's now a warehouse in Canada, because half of their customer base is Canadian.

Venture Capital 113

Venture Capital SEM Commerce Email 113

socalTECH

JANUARY 7, 2010

The category of customers we're targeting are building consumer networking equipment, such as routers, gateways, and set-top boxes. The whole product can be customized for a different OEM or different utility company which wants a dashboard a specific way. Kevin Strong: There are several things. There's lots of flexibility.

Startup 140

Startup OCTANE Outsource Development Google 140