socalTECH

MAY 8, 2019

Playa Vista-based point-of-sale equipment and software provider Appetize says that its recent move to offer up "self-service" kiosks to its customers, has resulted in its customers seeing more spending and demand.

Services 133

Services Software Review Technical Review Demand 133

socalTECH

JUNE 25, 2013

Los Angeles-based TheBouqs (www.thebouqs.com) thinks so, with its new, cut-to-order online flower delivery service for the iPad generation. The second big part of this, is the user experience, the brand, and the customers. It''s all about being very simple, very honest, and very straightforward in how you treat the customer.

Services 215

Services Technical Review Startup Pricing 215

socalTECH

JUNE 20, 2018

Los Angeles-based UNREAL Mobile , a spinout of FreedomPop, is targeting disgruntled Sprint customers who were hoping to take advantage of Sprint's now unavailable $15 per month unlimited mobile service. The new service also will let anyone with an existing CDMA phone activate the service. READ MORE>>.

Mobile 147

Mobile Custom Customer Demand 147

TechCrunch LA

NOVEMBER 7, 2019

Wrench , the Seattle-based on demand vehicle maintenance and repair service for consumers and fleets, has raised $20 million in its latest round of financing. RepairSmith , which operates a similar service out of Los Angeles and San Francisco, is backed by Daimler to provide much the same on-demand repair services.

Demand 100

Demand Services Los Angeles Mobile 100

Both Sides of the Table

AUGUST 11, 2021

Photo by Vanna Phon on Unsplash Customer acquisition is the lifeblood of many startups from e-commerce to gaming to marketplace companies, among others. that’s where the customers are. But if you ask anyone in the ecosystem of customer acquisition?—?founders, no surprise?—?that’s founders, marketers, investors?—?and

Product 424

Product Platform Advertising Acquisition 424

TechCrunch LA

MARCH 29, 2021

an on-demand repair app for electric vehicle charging stations, has seen these issues firsthand. One customer assumed that poor usage rates at a particular station was due to a lack of EVs in the area, Terry recalled in a recent interview. . Demand for ChargerHelp’s service has attracted customers and investors.

Incubator 287

Incubator Outsource Development Los Angeles Startup 287

Startup Professionals Musings

DECEMBER 23, 2020

Today’s customers demand more than a good product; they expect a great customer experience. A few companies are leading the way, including Apple with their iPad and iPhone, offering irresistible stores with friendly experts, elegant packaging, and customer service that never ends.

Custom 150

Custom Customer Design Product 150

TechCrunch LA

OCTOBER 27, 2020

Postmates is now rolling out what could be the biggest update to the company’s service in a long time — adding a retail option for users to shop local stores and for local merchants to set up a virtual on-demand storefront in the app. In fact, the online analytics service eMarketer projected a 10.5%

Sales 249

Sales Los Angeles Beverly Hills Demand 249

Startup Professionals Musings

FEBRUARY 21, 2021

Most startups are happy to find any customer, and will hang on for dear life to every one. Only later do they realize that some of these cost more than they are worth, or lead into commitments they can’t sustain, but no business wants to violate the golden rule that every customer needs to be treated as if they were the only customer.

Custom 150

Custom Customer Startup Pricing 150

Startup Professionals Musings

AUGUST 22, 2021

Every business I know is intimately familiar with outbound marketing, or pushing your message out to customers through email, newspaper, and television advertising. Only a few really understand the process and value of inbound marketing, for pulling customers to your brand. Don’t just monitor – engage customers.

Custom 172

Custom Customer Marketing Social Media 172

TechCrunch LA

MAY 21, 2020

When former Bill Clinton speechwriter and political wunderkind Andrei Cherny launched Aspiration four years ago , the upstart fintech startup was one of Los Angeles’ early entrants into a financial services market dominated by players from Europe and the financial capital of the U.S. in New York City.

Los Angeles 245

Los Angeles Customer Custom Services 245

socalTECH

JULY 2, 2013

Southwest Airlines and satellite television provider DISH said today that they will begin offering free, live TV and on-demand TV access to Southwest Airlines customers. The new service comes thanks to a local company, Westlake Village-based Row 44 , which offers up in-flight entertainment and connectity systems.

Westlake Village 190

Westlake Village Entertainment Demand Customer 190

socalTECH

NOVEMBER 6, 2018

Los Angeles- and Santa Monica-based REME , a new startup offering up on-demand massage, stretch, and IV therapy services to the health and wellness community, said today that it has officially launched it services. The company said it provides its services toin-home, at the office, or the customer's location of choice.

Demand 113

Demand Marketing Santa Monica San Diego 113

Berkonomics

NOVEMBER 19, 2015

Customer empowerment is moving so fast nowadays that many of us are running to just catch up. Blame the Internet for this rise in customer expectations. But don’t close your eyes to the fact that your customers have grown to expect your products or services in the form of…. WHAT I want, WHEN I want, and WHERE I want.’.

Custom 120

Custom Customer Demand Email 120

TechCrunch LA

SEPTEMBER 30, 2019

The company used its overdraft protection service and money management display to shift customers’ focus away from the total balance that their account would show by giving them a sense of how much was actually left in their accounts once debits were included in their statements.

Companies 262

Companies Company Startup Tips 262

socalTECH

JANUARY 24, 2019

Los Angeles-based Plankk , a developer of custom apps for the fitness and exercise industry, said it has launched a brand new, live- and on-demand streaming service for fitness enthusiasts. The new service costs $14.99 The service is available on iOS, Android and the web, with other platforms on the company's roadmap.

Services 113

Services Class Demand Coach 113

Berkonomics

JULY 31, 2014

Marketing is a science devised to help drive customers to your door. Use all the techniques you learn in marketing classes to drive demand. Higher demand results in higher prices – if there is limited supply. And finally: C=Customers, and more customers. This is considered to be the producer-oriented model.

Marketing 201

Marketing Demand Pricing Customer 201

TechCrunch LA

SEPTEMBER 21, 2019

The company is actually based out of LA, too, but has completed its initial launch in Minnesota, where there’s greater demand for short-term bus travel. Postmates, the popular food delivery service, raised another $225 million at a valuation of $2.4 HappyOrNot nabs $25M for its customer satisfaction terminals .

Services 207

Services Startup Venture Capital Redpoint 207

Startup Professionals Musings

FEBRUARY 17, 2020

Selling services has always been about relationships, but the challenges of building relationships with services clients have exploded. In addition, as every business becomes instantly global via the Internet, it’s virtually impossible for you to touch every customer personally. Relationships are a function of customer culture.

Services 128

Services Social Media Technical Review Media 128

TechCrunch LA

MARCH 27, 2021

Who knew building a vertical software as a service toolkit focused on home heating and cooling could be worth $8.3 If Angi and Thumbtack are the places where homeowners go to find services and technicians, then ServiceTitan is where those technicians go to manage and organize their own businesses. Based in Glendale, Calif.,

SaaS 292

SaaS Glendale Statistics Los Angeles 292

Both Sides of the Table

MAY 1, 2014

The second is that the retailers were constrained by their high costs of local real estate and service staff relative to the costs of centralized warehouses where goods could be stacked high, sorted by robots, managed by RFIDs and then shipped via overnight to eager, cost-conscious customers across the US. 10x the experience.

Technical Review 380

Technical Review Software Review CTO Hire Startup 380

Both Sides of the Table

NOVEMBER 4, 2010

Let me start with Professor Christensen’s definition: “An innovation that is disruptive allows a whole new population of consumers access to a product or service that was historically only accessible to consumers with a lot of money or a lot of skill.&#. So the startups tend to focus on totally new customers. billion.

Startup 376

Startup Framework Marketing Customer 376

Both Sides of the Table

FEBRUARY 7, 2013

He had an idea for a startup that would help consumers better book service jobs and would take on Service Magic, which he believed had a business model that could be disrupted. .” So Ethan went to work as a product manager at Google Video. When Ethan was considering leaving Google we talked about it.

CTO Coach 359

CTO Coach Google CTO Hire GRP Partners 359

TechEmpower

MARCH 4, 2024

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

Generative AI 297

Generative AI TechEmpower CTO Hire Outsource Development 297

TechCrunch LA

MAY 3, 2022

Obviously, there’s a huge demand for it, and it shouldn’t be this difficult to access high-quality convenient hair solutions.”. Upgrade’s e-commerce marketplace has two sides: one that enables consumers to choose a vetted stylist and have their wig colored or customized based on their desired look. Remember Mary J.

Tool 179

Tool Custom Customer Marketing 179

Berkonomics

AUGUST 31, 2017

You’re fighting to put out the fires from customer complaints, or incomplete work, or are suffering from an inability to focus upon new development or new customers before cleaning up the mess inside your organization. The customer pays for all or at least 90% of the bill, perhaps holding back a retainer awaiting completion.

Resource 243

Resource Customer Custom Software 243

socalTECH

AUGUST 8, 2019

Is there room on your curb for (yet another) on-demand scooter company? The company says that so far, it is offering up its scooter service in Los Angeles and San Diego. Los Angeles-based SUN thinks there is, and said on Wednesday that it is getting set to launch a new, shared scooter model in California.

Demand 124

Demand Marketing San Diego Los Angeles 124

Berkonomics

MAY 3, 2018

Many executives and managers have made the mistake of using the financial and sales forecast to plan and execute hiring of new employees – so that they could be trained and up to speed when the demand arrives. The balance between preparedness and cost. Although hiring early does add to overhead by bringing employees aboard before they.

Training 226

Training Layoffs Demand Resource 226

TechCrunch LA

FEBRUARY 11, 2020

The concept is similar to Toyota’s e-Palette vehicle, which can theoretically be customized to serve as a retail shop, restaurant or shuttle for people. Canoo said it will provide engineering services to develop the electric platform. The company rebranded as Canoo in spring 2019 and debuted its first vehicle last September.

Startup 310

Startup Development Develop Platform 310

socalTECH

MAY 2, 2014

To get some insight into how those names are changing--we caught up with Steve Banfield , SVP and GM of Registrar Services over at Rightside (www.rightside.co) -- which is in the midst of spinning out from Santa Monica-based Demand Media. Steve Banfield: What will become Rightside has been part of Demand Media.

Demand 231

Demand HTML Web Media 231

TechCrunch LA

APRIL 21, 2020

The automaker Tuesday said its Maven car-sharing service, which launched in 2016, will shut down for good. Maven had paused service due to the COVID-19 pandemic. The company sent an email to customers Tuesday that after examining the business, the car-sharing industry and COVID-19, it decided to shutter the service permanently.

Los Angeles 215

Los Angeles Technical Review Email Services 215

TechCrunch LA

FEBRUARY 3, 2021

Good Eggs says that in the past year, revenue has grown to the nine figures (more than $100 million), hired more than 400 employees and nearly doubled its customer base. So the team was busy enough trying to operate a new warehouse, meet increased demand for grocery delivery and keep workers safe in the process.

Southern California 318

Southern California Orange County San Diego Commerce 318

TechCrunch LA

APRIL 28, 2020

Even as oil companies are getting crushed by the collapse of demand for energy in the wake of international shutdowns responding to the global pandemic, investors representing one of the world’s savviest financiers are placing a small bet on electric charging as the future of transportation.

Funding 267

Funding Pricing Los Angeles Customer 267

TechCrunch LA

AUGUST 19, 2019

This is the first of 10 DC fast chargers that Greenlots plans to bring to Shell service stations in Singapore over the next several months. The island city-state has been building up its EV infrastructure to meet anticipated demand as ride-hailing drivers and commercial fleets switch to electric vehicles.

Los Angeles 248

Los Angeles Demand Software Platform 248

TechCrunch LA

JUNE 28, 2018

.” There’s a lot at stake for Microsoft, Google and Amazon as entertainment companies look to migrate to managed computing services. While leaders like Netflix migrated to cloud services in 2012 and 21st Century Fox worked with HP to get its infrastructure on cloud computing, other companies have lagged.

Hollywood 254

Hollywood Cloud Computing Netflix Google 254

socalTECH

MAY 1, 2014

On-demand grocery delivery service Instacart has expanded in Los Angeles, saying recently that it is now covering downtown Los Angeles and Culver City, and will deliver groceries from Ralphs and Costco. The company--which launched earlier in April in Los Angeles--offers up personal shopping services driven by crowdsourcing.

Marina Del Rey 193

Marina Del Rey Los Angeles Culver City West Hollywood 193

Startup Professionals Musings

SEPTEMBER 22, 2023

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience has not improved. You have to start with hiring only people who are willing and able to make serious customer service happen.

Competition 99

Competition Services Startup Training 99