socalTECH

OCTOBER 9, 2015

SendGrid , the email infrastructure and delivery provider which has a big development office in Orange County, said Thursday that it has launched a new service that helps marketers send out emails to their customers, based on their activities and actions. Pricing on the new tool was not announced. READ MORE>>.

Email 100

Email Orange County Services Tool 100

SoCal CTO

DECEMBER 19, 2012

He wanted to get input from me on what he's doing, and he wants to begin to ask developers what it would take to build his product. what format would you and the developer want that in? This should be an iterative process with advisors and customers providing feedback on the product. Founder : Ummm. what do you mean?

Develop 354

Develop Development Technical Review CTO Coach 354

Berkonomics

JUNE 27, 2019

And that behavior results in leaving little time for outreach to the most critical component in your chain – your key customers. Then, what is a benchmark for customer outreach? But, do your customer know that they want? Do customers know what they want from their suppliers for future products? That’s bad behavior!

Customer 120

Customer Custom Course Email 120

socalTECH

OCTOBER 22, 2015

Venice, California-based SaneBox , the developer of email tools to help users better manage the flood of emails in their inbox, has rolled out a new product it says can help better figure out who in your company can make a warm intro to potential customers and partners. Pricing on the new tool was not announced.

Email 100

Email Tool Venice Pricing 100

Startup Professionals Musings

DECEMBER 18, 2020

As a long-time business executive and adviser to entrepreneurs, I see a definitive shift away from customer trust in traditional business messages, and the executives who deliver them. I summarize the key elements of the transformation as follows: Customers are seeking control in a run-away world.

Customer 173

Customer Custom Social Media Technical Review 173

SoCal CTO

AUGUST 4, 2011

Many of these founders have talked with several developers or development firms about their plans. Still, if you've not heard these questions from a developer, they are not helping you as much as they should. Think of these as the big upfront questions: Who are the customers? Cloudsponge for email invites to large group?

Develop 396

Develop Development Startup SEO 396

socalTECH

NOVEMBER 13, 2012

If you're an application developer, sending emails through your application can be a chore. It turns out it's not just a quick line of code to send an email -- it's also a hassle to make sure that those emails get delivered, that your email isn't classified as spam, and handling all sorts of delivery issues.

Email 157

Email Startup IP Newsletter 157

SoCal CTO

AUGUST 4, 2011

Many of these founders have talked with several developers or development firms about their plans. Still, if you've not heard these questions from a developer, they are not helping you as much as they should. Think of these as the big upfront questions: Who are the customers? Cloudsponge for email invites to large group?

Develop 384

Develop Development Startup SEO 384

TechEmpower

NOVEMBER 13, 2023

So instead, we fill it with a completely custom blurb, written just for him: Hello! Thanks to his custom blurb, instead of closing his browser and feeling inadequate for the rest of the day, Mark completes his bio and becomes a happy customer. Which means better conversions and happier customers.

Generative AI 295

Generative AI Artificial Inteligence TechEmpower Tips 295

Berkonomics

JANUARY 12, 2017

I recently experienced an amazing effort of outreach by a vice president of a large national customer asking for a meeting with the product development team of a critical supplier, one of “my” companies. Yet here is an example of personal outreach by a major customer that resulted in better outcomes for all.

Customer 120

Customer Custom Email Examples 120

socalTECH

FEBRUARY 26, 2014

Santa Monica-based Nimble , which develops contact management software-as-a-service, has linked up its tools with call center software developer Talkdesk. According to Nimble, the move will automatically pair information from a customer''s contact history to Nimble''s contact records and customer data. READ MORE>>.

Software Development 140

Software Development Software Develop Development 140

socalTECH

MARCH 1, 2018

As part of the lead in to the conference, and as a part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. We respond very quickly to all of our customers. Kevin Anderson.

Customer 113

Customer Custom Services Conference 113

Berkonomics

OCTOBER 26, 2023

You’re fighting to put out the fires from customer complaints, or incomplete work, or are suffering from an inability to focus upon new development or new customers before cleaning up the mess inside your organization. The customer pays for all or at least 90% of the bill, perhaps holding back a retainer awaiting completion.

Resource 156

Resource Customer Custom Software 156

Berkonomics

AUGUST 2, 2012

And that behavior results in leaving little time for outreach to the most critical possible component in your chain – your key customers. Email readers, continue here.] Do customers know what they want from their suppliers for future products? Do customers know what they like when they see it? Of course they do.

Customer 159

Customer Custom Course Email 159

socalTECH

SEPTEMBER 27, 2021

Venice, California-based Thankful, a new artificial intelligence software startup focused on customer service, announced this morning that it has raised $12M in its Series A funding round. The company says its customers include Crate & Barrel, FabFitFun, MeUndies, Morphe, and Bombas. The startup is led by CEO Ted Mico.

Artificial Inteligence 113

Artificial Inteligence Miramar Venice Customer 113

Berkonomics

FEBRUARY 15, 2024

Email readers, continue here…] I am chairman of the Technology Division of the ABL Organization, a roundtable organization with multiple CEO roundtables of about twelve members each, meeting monthly. 15% typically is spent on direct management issues such as supervision of next level subordinates. It represents strategic thinking.

Class 194

Class Organization Technical Review Activity 194

Berkonomics

SEPTEMBER 14, 2023

A product at the concept stage contains feature-functionality that customers may not want or be willing to pay for, or which just might not work well enough for release to the public. This is not to state that the customer tests a new product before we do internally, although many of us are surely guilty of that error. Rush to market?

Customer 156

Customer Custom Writing Product 156

Berkonomics

JANUARY 26, 2023

I recently experienced an amazing effort of outreach by a vice president of a large national customer asking for a meeting with the product development team of a critical supplier, one of “my” companies. How often have you worried over having to be the protector of your team, the intentional barrier between team and customer?

Customer 156

Customer Custom Email Examples 156

socalTECH

SEPTEMBER 30, 2014

Vonjour (www.vonjour.com), a Los Angeles startup, has developed a cloud-based customer support and phone system which, in addition to handling all of a company''s usual enterprise phone needs--also lets employers harness employee smartphones to deal with customer support issues, make calls, and interact with customers directly from a mobile app.

Customer 133

Customer Custom Startup Mobile 133

Berkonomics

MAY 9, 2024

Test yourself as to whether you can identify the size of your market niche, and whether you can overcome the many barriers to access customers within your niche. Email readers, continue here…] Have you created high barriers to entry? Is it the advantage of time – years of development ahead of any competitor?

Patents 156

Patents Pricing Ideas Marketing 156

Berkonomics

JUNE 22, 2023

Test yourself as to whether you can identify the size of your market niche, and whether you can overcome the many barriers to access customers within your niche. Email readers, continue here…] Have you created high barriers to entry? Is it the advantage of time – years of development ahead of any competitor?

Patents 286

Patents Pricing Ideas Marketing 286

TechCrunch LA

APRIL 21, 2020

The company sent an email to customers Tuesday that after examining the business, the car-sharing industry and COVID-19, it decided to shutter the service permanently. Our learnings and developments from Maven will go on to benefit and accelerate the growth of other areas of GM business.”. Image Credits: Screenshot/Maven email.

Los Angeles 215

Los Angeles Technical Review Email Services 215

socalTECH

MAY 2, 2011

San Diego-based Sony Online Entertainment , the developer of massively multiplayer online games, has provided details of the intrusion on the firm's systems, saying that hackers may have stolen its customer information.

Entertainment 145

Entertainment Customer Custom San Diego 145

socalTECH

NOVEMBER 20, 2017

Irvine-based Cirrus Insight , which develops software for helping aid in sales followups, email marketing, and customer relationship management, has acquired Attach.io , a developer of real time document tracking software. Financial terms of the buy were not announced. was based in Knoxville, Tennessee. READ MORE>>.

Email 113

Email Sales Software Customer 113

Berkonomics

MARCH 10, 2010

Your customers know what they want more than you do. Find one to teach you. This insight came from personal experience and from a good friend who advanced the notion of the “teacher-customer” years ago. Together we would work out solutions in the form of new functions, new controls, new reports, and new safeguards.

Customer 149

Customer Custom Design Conference 149

InfoChachkie

MAY 27, 2013

Last week, Divshot turned a simple April Fool''s Day joke into a marketing coup, generating nearly 6,000 Tweets and over a thousand Beta customers. As noted in Hacking Hacker News , the company previously dominated the mindshare of the web development community by facilitating the spread of a random posting on Hacker News.

Customer 195

Customer Custom Template Startup 195

SoCal Tech Calendar

DECEMBER 1, 2011

Wednesday, December 7, 2011 -- Developing and Publishing Freetoplay MMOs: From A to Z. Five experts from across their organization will provide an end-to-end solution for developing and publishing Freetoplay games. Email: venita@ics.uci.edu. Center for Computer Games and Virtual Worlds.

Develop 100

Develop Development Email Organization 100

socalTECH

NOVEMBER 15, 2018

Santa Monica-based customer relationship management (CRM) software developer Nimble has launched a newly upgraded Android version of its app, saying on Wednesday that its new Mobile CRM 3.0 for Android includes new enhancements and integration with Office 365 and G Suite. Nimble is led by longtime CRM veteran Jon Ferrara.

Santa Monica 113

Santa Monica Tool Email Software Development 113

Berkonomics

JUNE 11, 2015

In my case as a young software entrepreneur, I had a different approach: Fail Locally, one customer at a time. Email readers, continue here…] I’ve often looked back and said that you didn’t have to be a genius at that time. I was a beneficiary of this development. And I would learn customer service.

Customer 120

Customer Custom Writing Southern California 120

Both Sides of the Table

NOVEMBER 1, 2009

As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features.

Organization 280

Organization Customer Custom Tips 280

Tech Zulu Event

APRIL 10, 2013

Excellent customer service isn’t just something that happens from company to consumer. Customer service starts within a company. We all know about Zappos customer culture and their willingness to stay on a call with a customer for up to 10 hours. It’s the same effect you want on your customers.

Customer 97

Customer Custom Training Services 97

Berkonomics

JULY 7, 2022

Another leadership development bit? Many times, it is a customer, an employee, or an industry conference that sparks the idea that drives you to create and express your vision of the future for your company or product line. Email readers, continue here…]. The conundrum of competing needs. How do you measure tactical gains?

Metrics 293

Metrics Ideas Conference Email 293

socalTECH

OCTOBER 10, 2016

SendGrid , the developer of email delivery software and services--which has a major engineering presence in Orange County--has opened up an office in London. The company said the new office will help it serve its growing customer base in Europe.

Orange County 100

Orange County Email Software Engineering Software 100

Berkonomics

JUNE 3, 2021

An estimate of the number of customers, of the amount of traffic to your website, of the numbers of products sold or hours spent in development – there are thousands of areas where a number sounds better when it is larger. Sometimes it seems to you to be just an unimportant little stretch of the facts.

Customer 156

Customer Custom Examples Email 156

InfoChachkie

JULY 16, 2012

As noted in YouTubers Come Of Age – Google Scores A Solid Return On Its Video Development Fund , many YouTube personalities are sensitive to the nature of the ads associated with their content. We develop products that contextually engage the user at the moment at which they are most actively engaged with a given concept.

Customer 226

Customer Custom Entrepreneur Advertising 226

Both Sides of the Table

APRIL 19, 2011

He is very hands-on and helpful – especially for any company looking into customer acquisition. o On 1/11/05 his daughter was born at 8AM, at 6 PM email showing first million dollar rev day for the company and 8 PM term sheet from Experian to buy the company – all on the same day! He told them it was now or never.

Acquisition 304

Acquisition Startup Customer Custom 304

Berkonomics

NOVEMBER 18, 2021

You’ve figured out your channels of distribution, pricing model and how to support your growing list of customers. You can be the one to develop a product or service, promote it, and support it when you are a small operation. The first crisis is financial, funding the business, development, inventory, and marketing.

Class 156

Class Customer Custom Email 156