Berkonomics

FEBRUARY 9, 2023

Not only do you save the value of imputed interest, but you most likely will use, resell, collect from your customer, and even earn on the excess sales revenues deposited in your bank before you ever have to pay the supplier. You name the price; I’ll name the terms. The post You name the price; I’ll name the terms.

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socalTECH

AUGUST 1, 2018

Los Angeles-based SteelHouse , which develops online retargeting and advertising software, has named Rory Mitchell as Chief Customer Officer (CCO) at the company. Mitchell was previously VP of Client Success at SteelHouse, where he has been for less than a year.

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Startup Professionals Musings

MAY 27, 2023

With interactive social media and video everywhere, everyone needs to feel they have a relationship with their leaders, and every brand needs leader personification for customers to relate. Soon you won’t be able to name a business as one of your favorites if you can’t personally visualize and relate to company leadership.

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Berkonomics

JULY 27, 2017

Your customers know what they want more than you do. This week’s insight came from personal experience and from a good friend who advanced the notion of the “teacher-customer” years ago. The customer would be the first to receive the new functionality in a new release. Find one to teach you.

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socalTECH

MAY 28, 2014

Los Angeles-based online and mobile advertising technology provider OpenX announced this morning that it has named Tish Whitcraft as the company''s new Chief Customer Officer. OpenX said that Whitcraft will head up OpenX''s partner services team, which includes support, sales engineering, and customer operations. READ MORE>>.

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socalTECH

JANUARY 25, 2022

Glendale-based Phonexa, which develops marketing automation software, said it has name Mohd Abbas as Vice President of Onboarding and Client Success. Abbas was previously Director of Onboarding and Customer Success at the company, where he has been at since September 2020.

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socalTECH

JULY 7, 2021

Los Angeles-based fintech startup Sunbit announced this morning that it has appointed Bill Walsh as the company's first Chief Customer Officer. Walsh was most recently General Manager for LendingClub's Personal Loans and Membership division, and previously also served at Enova International.

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socalTECH

MAY 17, 2019

San Diego-based Citadel Defense , a developer of counter-drone technology, says that it has signed up an un-named, classified U.S. government customer, which is using its technology to prevent drone attacks in "highly sensitive areas". The size of the deal was not announced.

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TechCrunch LA

APRIL 14, 2021

A security lapse at online grocery delivery startup Mercato exposed tens of thousands of customer orders, TechCrunch has learned. The company fixed the data spill, but has not yet alerted its customers. Each record also had the user’s IP address of the device they used to place the order.

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socalTECH

JANUARY 17, 2018

Poway-based semiconductor equipment supplier Cohu has acquired a "major" European automotive customer for its products, the company said late Tuesday. Name of the customer, and size of the deal, were not announced.

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socalTECH

SEPTEMBER 2, 2021

San Diego-based Medvantx, a provider of pharmacy services, said this week that it has named Nabil Badr as Chief Technology Officer and Darlene Mitchell as Chief Compliance Officer.

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socalTECH

NOVEMBER 20, 2019

Playa Vista-based Appetize , which develops cloud-based, point-of-sale (POS) software for enterprise customers such as stadiums and other venues, has named a trio of new executives, as it continues to grow its business.

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socalTECH

OCTOBER 3, 2016

Los Angeles-based BlackLine said this morning that it has named Karen Flathers as the company's new Chief Customer Officer. BlackLine said Flathers will oversee oversee the day-to-day functions of its Implementations, Support, Customer Success and Product Training departments.

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socalTECH

NOVEMBER 11, 2021

Pasadena-based Near, which provides marketing data about audiences to brands, has named technology veteran Gladys Kong as Chief Operating Officer (COO). Near said the appointment will help it further scale its business and customers. Kong was previously the CEO of UberMedia, and had joined near after its acquisition of UberMedia.

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socalTECH

OCTOBER 12, 2021

According to the company, it has named Seth Wunder, CFA, to the position, ahead of its expected public listing. Irvine-based investment app developer Acorns said this morning that it has appointed its first Chief Investment Officer.

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socalTECH

SEPTEMBER 4, 2020

Irvine-based Digital Motors , which develops an online car sales platform for car dealers, said this week that it has named Paul Edmonds as its VP of Customer Success.

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socalTECH

OCTOBER 29, 2018

Los Angeles-based car sharing marketplace HyreCar , which focuses on providing vehicles to drivers in the on-demand transportation and rideshare market, announced this morning that it has named a new COO.

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socalTECH

FEBRUARY 4, 2019

Santa Monica-based MomentFeed , the developer of software that helps multi-location brands manage the mobile experience for their customers, has named Avik Dey as its new Senior Vice President of Engineering, the company said this morning.

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socalTECH

MARCH 9, 2016

said it has signed on a new customer, to develop surface acoustic wave (SAW) duplexers for three different bands. Name of the customer, and financial details of the deal were not announced. Goleta-based radio filter manufacturer Resonant Inc.

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socalTECH

FEBRUARY 21, 2019

Los Angeles-based customer experience and business process outsourcing provider TaskUs is expanding its executive team, saying this morning that it has named Robert Hayes as its new Chief Delivery Officer (CDO), and Curt Gooden as its new Chief Information Officer (CIO).

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socalTECH

MAY 21, 2019

Irvine-based Alorica , a provider of outsource, business process outsourcing and "customer experience" outsourcing, named Colson Hillier as its new Chief Marketing Officer (CMO), the company said on Tuesday. Hillier will lead the company's global marketing and communications efforts, according to the company.

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Berkonomics

NOVEMBER 24, 2016

Repeat customers, raving fans, angry backlashers, commodity shoppers. Here’s another way to look at the ladder to an ideal customer loyalty relationship. Customers hate this, especially when they have a complaint. You know the layout well, are comfortable with the selection, and even recognize the checkers, sometimes by name.

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socalTECH

AUGUST 18, 2020

Los Angeles-based software developer SmartAction , which develops conversational, AI-powered virtual agents for contact centers, said this morning that it has named Gary Davis as its CEO. SmartAction's cloud-based software is used to automate customer service communications on phone, SMS, web chat, Facebook Messenger, and Skype.

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Startup Professionals Musings

JANUARY 5, 2020

As an advisor to entrepreneurs, I find that I often have to remind them that the world of customers has changed since they started their last business. Pushing yourself on customers by touting features and price doesn’t work anymore. Use analytics to see why customers are buying, as well as what.

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socalTECH

JANUARY 27, 2020

Marina Del Rey-based Flowspace , which is backed by Canvas Ventures, Moment Ventures, 1984 Ventures, and Y Combinator, said last week that it has named a new Chief Revenue Officer. The company offers up "on-demand" warehouse space and handles fulfillment for its customers. READ MORE>>.

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socalTECH

JANUARY 31, 2019

Santa Monica-based MomentFeed , which develops software used by multi-location brands to manage the mobile experience for their customers on a location-by-location basis, has named Ed Shaughnessy as the company's new Chief Financial Officer, the company said on Thursday. Shaughnessy was previously CFO of LogicMonitor.

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socalTECH

MARCH 7, 2019

Los Angeles-based TeleSign , which develops customer identification products, including two factor authentication and other related products, has named co-founder Ryan Disraeli as its CEO, the company said on Thursday. Disraeli co-founded TeleSign with Stacy Stubblefield and Darren Berkovitz in 2005. READ MORE>>.

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socalTECH

APRIL 8, 2019

Santa Monica-based MomentFeed , which develops software to help multi-location brands manage the mobile experience of their customers, said Monday that it has named Kyle Koch as Global Vice President, Client Success. Koch previously was Associate Vice President at Sprinklr, where he was for six years.

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socalTECH

JULY 13, 2020

Los Angeles-based Repicated , a new startup that provides monitoring and managing of Kubernetes-based cloud applications, has name former GitLab executive Mark Pundsack as the company's new Chief Product Officer, according to the company.

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socalTECH

MAY 16, 2019

Santa Monica-based healthcare communications software developer TigerConnect said on Wednesday that it has named Sarah Shillington its Senior Vice President of Client Success, to lead the company's customer onboarding team.

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socalTECH

OCTOBER 7, 2019

El Segundo-based The OIX , a fintech company that is developing tax credit and incentives management software, has named technology startup veteran Laurence Sotsky as its new CEO, according to the company. Sotsky was most recently head of venture-backed, mobile application development startup Hopscotch. READ MORE>>.

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socalTECH

OCTOBER 7, 2019

El Segundo-based The OIX , a fintech company that is developing tax credit and incentives management software, has named technology startup veteran Laurence Sotsky as its new CEO, according to the company. Sotsky was most recently head of venture-backed, mobile application development startup Hopscotch. READ MORE>>.

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El Segundo Entertainment Los Angeles Mobile 124

socalTECH

SEPTEMBER 20, 2017

Santa Barbara-based TrackStreet , a provider of internet brand protection and analytics software, said today that it has named Ryan Erickson as Vice President of Sales. TrackStreet develops technology for monitoring brand reputation, Minimum Advertised Price (MAP) agreements, customer reviews, and similar information.

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socalTECH

MAY 24, 2018

Los Angeles-based TaskUs , which provides outsource customer support and back-end support services for many startups and other technology companies, has named Joe Buggy as its new Chief Operating Officer, the first for the company. TaskUs said that Buggy has more than 30 years of experience.

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socalTECH

JUNE 19, 2018

Irvine-based CTC Global , a manufacturer of a carbon fiber composite cores used in power line conductors, has named Gabriel Tashjian as its Chief Operating Officer. Tashjian was previously at General Electric, service as GE's corporate Digital Transformation Leader for Customer Experience.

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Startup Professionals Musings

MARCH 14, 2022

There seems to be an insatiable demand from consumers for a better shopping experience, meaning they will pay a premium to a company that can present them a better match in products to their interests, without jeopardizing their good name. Don’t take shortcuts on these.

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Customer Custom Technical Review Symantec 137

socalTECH

NOVEMBER 3, 2015

Santa Barbara-based infrastructure performance monitoring software developer LogicMonitor announced this morning that it has been named the "preferred" IT performance monitoring platform by Citrix, which is decommissioning its GoToAssist Monitoring product. READ MORE>>.

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