Berkonomics

FEBRUARY 15, 2024

Email readers, continue here…] I am chairman of the Technology Division of the ABL Organization, a roundtable organization with multiple CEO roundtables of about twelve members each, meeting monthly. What if?” “How about…” “When should we…” “How could we…” You get the idea. It represents strategic thinking.

Class 194

Class Organization Technical Review Activity 194

Berkonomics

SEPTEMBER 28, 2023

First customers are critical. Your first customers for any product or service form your reference base, the important group of allies that your marketing and salespeople rely upon when attempting to create buzz and make a mass market for a new product. And I am serious about the “…at all costs” admonition.

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Resource Customer Custom Product 156

Berkonomics

MARCH 21, 2024

The work continued for about eight weeks between the two of us as we visited the 27 locations and worked with employees in departments across all disciplines within each location and at central offices that performed services for all locations. We were quite confident that our services would yield great, measurable results.

Sample 156

Sample Report Course Conference 156

Both Sides of the Table

JUNE 28, 2018

less than 18 months from when the company was created so I thought it was probably a good time to weigh in on the questions I get asked most frequently and why we’re so excited about Bird. How could Bird really be worth the reported $2 billion valuation that I read about in this press? That’s what we all thought about Uber, too.

Santa Monica 256

Santa Monica Funding Startup Course 256

Xconomy

MARCH 15, 2019

A global pharmaceutical company based in France has licensed software developed by San Diego digital health startup CureMatch that aims to help cancer doctors customize the combination of drugs they prescribe to patients based on mutations in cancer DNA. The company, which CEO Bob Manning says has raised about $2.5

Customer 76

Customer Custom San Diego Guide 76

Both Sides of the Table

OCTOBER 10, 2011

Some customer segments value the DVD business and these may be more price sensitive. Some customer segments value the convenience of instantly available films. Netflix needs to segment their customers and charge each what is appropriate. We need video reel to show customers that you care. Not a freakin’ blog post.

Netflix 287

Netflix Customer Custom Pricing 287

Tech.Co

JANUARY 10, 2018

In the Harvard Business Review Female Economy 2009 report, women purchasing power was predicted to control about $28 trillion in annual global consumer spending, if not more. “Focusing on emotion is key when communicating with female customers. Connect With Your Customers. Spending Power.

Tips 71

Tips Customer Custom Dollar Shave Club 71

Both Sides of the Table

NOVEMBER 1, 2009

As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features.

Organization 280

Organization Customer Custom Tips 280

Berkonomics

MARCH 24, 2010

First customers are critical. Your first customers for any product or service form your reference base, the important group of allies that your marketing and sales people rely upon when attempting to create buzz and make a mass market for a new product. And I am serious about the “…at all costs” admonition in this insight.

Customer 149

Customer Custom Resource Sales 149

InfoChachkie

DECEMBER 9, 2013

A 2012 Dow Jones'' report entitled Women At The Wheel encompassed 15-years of data on venture-backed startups. If you build a great product that customers love, and have the metrics to back it up, the startup community will celebrate and support you on the merit of that alone, regardless of gender.". Share and Enjoy.

Customer 185

Customer Custom Study Metrics 185

InfoChachkie

JULY 14, 2015

Sales tax nexus requires sellers to register for a sales tax permit with every state in which one of their customers resides, which can amount to 12 sales tax payments per year, per state. Not only would the proposed law require vendors to determine a customized sales tax rate for every sale, it will create a reporting nightmare.

Sales 100

Sales Customer Custom Metrics 100

Startup Professionals Musings

FEBRUARY 16, 2018

The market is changing so fast these days, and if you are not planning a solution today for tomorrow’s customers, you may be setting yourself up for failure and don’t even realize it. As an angel investor, I routinely toss business plans that focus too much on today, and don’t talk about tomorrow.

Customer 57

Customer Custom Technical Review Software Review 57

TechCrunch LA

APRIL 26, 2022

We first met the Chicago-based company and its founder and CEO Vitaly Alexandrov last year when we reported that Food Rocket launched in the Bay Area , going up against the likes of Amazon Fresh, DoorDash, Instacart and Gopuff, which is no easy feat given each of the company’s footprint. We are creating new habits of customers.

Funding 246

Funding Demand Los Angeles Competition 246

Startup Professionals Musings

JULY 3, 2022

1% click through rate and Facebook manages to be about half as good as that. While Pinterest and Tumbler have seen activity increases approaching 100%, The Verge reports that Facebook usage has declined in the U.S. If you can figure out why people care about your product, you’ll have success regardless of the platform du jour.

Social Media 140

Social Media Media Snapchat Platform 140

Startup Professionals Musings

JANUARY 25, 2016

If you can’t provide a memorable customer experience, your startup won’t survive very long these days. You now need more than loyalty from your customers -- they need to be your best advocates. You now need more than loyalty from your customers -- they need to be your best advocates. Lost customers provide the best input.

Customer 55

Customer Custom Startup Coach 55

Berkonomics

JULY 7, 2022

Skip or stay with me; but think about your balance in your leadership methods either way. Many times, it is a customer, an employee, or an industry conference that sparks the idea that drives you to create and express your vision of the future for your company or product line. Another leadership development bit?

Metrics 293

Metrics Ideas Conference Email 293

Startup Professionals Musings

MARCH 28, 2012

A while back, I wrote about the value of Michael Porter’s Five Forces framework for analyzing the competitive environment, and using every opportunity to highlight and emphasize your relative advantages, whether they be price, features, or bargaining power. Exceed customer expectations. Continuous customer service innovation.

Customer 104

Customer Custom Startup Organization 104

Berkonomics

APRIL 30, 2020

It is human nature for you and every entrepreneur to fall into a routine of taking care of day to day issues, meetings, communicating with customers and shareholders. Then call a strategic planning session, off site, for you, your board, your advisors, and direct reports. The all-company meeting: Get everyone excited about change.

Email 194

Email Report Sites Entrepreneur 194

TechCrunch LA

JULY 23, 2019

On Tuesday, Haptik announced it has acqui-hired Convrg, a Los Angeles-based startup that develops chatbots, to serve customers in North America. Convrg’s cofounders — Audrey Wu, Liz Snower and Amit Gupta — will report to Carey, who until recently held a similar position at IPSoft, another AI-driven firm.

Los Angeles 209

Los Angeles Angel Startup Google 209

TechCrunch LA

SEPTEMBER 23, 2020

But the no-longer nascent sneaker and streetwear market is a big market, with the potential to reach $30 billion in sales globally by 2030, according to a recent report by the research firm, Cowen ( cited by The Wall Street Journal , which first reported the financing).

Commerce 255

Commerce Journal Los Angeles Research 255

Startup Professionals Musings

AUGUST 9, 2021

Every startup fears that one angry and unfair customer who can jeopardize the business by a negative post on Ripoff Report , Yelp , or one of the hundreds of other consumer complaint and review sites on the Internet. You may assert that monitoring the entire Internet space is an impossible problem. Quickly address every negative.

Search Engine Optimization 163

Search Engine Optimization Content Social Network Google 163

Tech.Co

MAY 31, 2023

Business tools — from customer relationship management ( CRM ) platforms to accounting software — help to save startups time and money by automating key processes and maximizing efficiency. Best Marketing Tools for Startups Getting the word out about your business is essential, especially if you're early on in your journey.

Tool 128

Tool Startup Software Review Technical Review 128

TechCrunch LA

NOVEMBER 27, 2019

Bounce, formerly known as Metro Bikes, allows customers to rent a scooter for as little as Rs 1 (0.1 This follows reports that the streaming company is also working to buy the Egyptian Theatre in Los Angeles. We’re democratizing information about startups with Extra Crunch. Indian scooter rental startup Bounce raises $150M.

Netflix 243

Netflix Guide Los Angeles Screening 243

TechCrunch LA

JUNE 18, 2022

Last week, we talked about layoffs and the Winklevoss rock gods. Things are happening so quickly right now that even seasoned crypto investors seem to be feeling uneasy about this one. Welcome back to Chain Reaction. This week, we’re looking at a new layer of crypto doom and gloom. crash redux. How much worse will things get?

Newsletter 278

Newsletter Platform Capital Marketing 278

socalTECH

OCTOBER 14, 2010

Venture capital investments in Southern California in Q3 totaled to $464.18M, according to the latest numbers released by the PricewaterhouseCoopers/NVCA Money Tree Report this evening, based on data from Thomson Reuters. Nationwide, there was $4.8 billion invested in 780 venture capital deals for Q3. in investments.

Southern California 195

Southern California Venture Capital Orange County Rustic Canyon 195

TechCrunch LA

MARCH 29, 2021

If a station doesn’t send out an error or a driver doesn’t report it, network providers might never know there’s even a problem. One customer assumed that poor usage rates at a particular station was due to a lack of EVs in the area, Terry recalled in a recent interview. . Terry, who co-founded ChargerHelp! ,

Incubator 287

Incubator Outsource Development Los Angeles Startup 287

Startup Professionals Musings

JUNE 17, 2016

For too many small businesses, customer service is still seen as a “burden.” The report also indicates that customer problem experiences continue to increase, up four percent to 54 percent since the last study. These days, relationships and online reviews are key drivers for over 80 percent of new customers.

Customer 56

Customer Custom Startup Satisfaction 56

TechCrunch LA

SEPTEMBER 30, 2019

The company used its overdraft protection service and money management display to shift customers’ focus away from the total balance that their account would show by giving them a sense of how much was actually left in their accounts once debits were included in their statements.

Company 262

Company Companies Startup Tips 262

Tech Zulu Event

APRIL 18, 2016

This article will speak to reasons why retailers may choose to forgo mobile apps, and also argue that as consumers spend more time on their smartphones, building a responsive app that reaches out to customers, understands their behaviors and increases conversion rates ultimately benefits the brand. MYTH: Development costs are too high.

Mobile 40

Mobile Sites Customer Custom 40

Startup Professionals Musings

MARCH 15, 2023

As an advisor to entrepreneurs and active angel investor, I often get questions about the realism of the Shark Tank TV series, compared to professional investor negotiations. Skip the background story and customer pitch, which every investor has heard all too often. Investors invest in people, more than ideas.

Entrepreneur 111

Entrepreneur Sample Ideas Customer 111

Berkonomics

DECEMBER 28, 2017

I am chairman of the Technology Division of the ABL Organization, a roundtable organization with multiple CEO roundtables of about twelve members each, meeting monthly. 10% is typical in exploring strategic concepts, reading about new developments in the industry and just spending quiet time contemplating opportunities.

Class 243

Class Organization Activity Customer 243

Startup Professionals Musings

NOVEMBER 4, 2010

A while back, I wrote about the importance of a “ sustainable competitive advantage ,” and outlined the business plan value and limitations of patents and competitor feature comparisons. But once you start selling products, all of these pale in comparison to your level of customer service. Exceed customer expectations.

Customer 90

Customer Custom Services Startup 90

Startup Professionals Musings

FEBRUARY 19, 2021

My message today is to avoid the consultant stigma by signing up to do the job, not just talk about it. Another mistake many consultants make is to charge by the hour, and customers lose track and lose confidence as things change. Report within the organizational structure. Have "customers", not "clients."

Startup 150

Startup Slides Email Customer 150

Berkonomics

FEBRUARY 22, 2018

The work continued for about eight weeks between the two of us as we visited the 27 locations and worked with employees in departments across all disciplines within each location and at central offices that performed services for all locations. We were quite confident that our services would yield great, measurable results.

Sample 243

Sample Report Course Conference 243

Tech Zulu Event

AUGUST 28, 2015

After releasing its first ever report, Amazon has left many consumers and users wondering about a number of things. Between January and May 2015, Amazon has indicated it has received about 813 subpoenas with 542 already responded to. Amazon has also reported receiving national security kind of requests between 0-249 in number.

Report 40

Report Customer Custom Content 40

Steve Reich

JUNE 11, 2012

This is not an article about the high moral purpose and the nobility of listening to your customers. It is an article about how to make your company worth a fortune by listening to your customers. They obsess about having the best search out there. It gives the best customer experience of any phone.

Customer 97

Customer Custom Software Review SaaS 97

Both Sides of the Table

NOVEMBER 16, 2014

But if you level up , raise capital and grow customers, revenue and staff – life changes. Of if your VP Sales isn’t complaining about marketing she’s trying to get the function reporting to her. They talk to customers, operations, sales, marketing and engineering to determine the company product roadmap.

Entrepreneur 385

Entrepreneur CTO Hire Startup Sales 385