Startup Professionals Musings

JANUARY 2, 2021

Are you often frustrated that people reporting to you, or key peers, seem to dodge accountability for their actions? He later closed more than 8,000 of his stores for a day to provide employee racial-bias training. You are in the best position to take the initiative to address growth, emerging technologies, and changing customer needs.

Training 173

Training Examples Startup Social Media 173

Startup Professionals Musings

AUGUST 21, 2021

That requires work and risk to comply with reporting requirements of the SEC, including the additional accounting and reporting processes. Explosive growth to an enterprise normally requires a scalable sales model, a well-documented process with incentives, training, and metrics for tracking and management.

Startup 151

Startup Course Sales Entrepreneur 151

Startup Professionals Musings

OCTOBER 9, 2020

According to recent reports , these come from all the way up and down the age and experience spectrum, including up to ninety percent of the current Baby Boomers, as well as Millennials. Zappos , led by Tony Heish, has been a leader in this direction, and reports many advantages, as well as challenges.

Competition 168

Competition Startup Demand Training 168

Startup Professionals Musings

JUNE 17, 2016

For too many small businesses, customer service is still seen as a “burden.” The report also indicates that customer problem experiences continue to increase, up four percent to 54 percent since the last study. These days, relationships and online reviews are key drivers for over 80 percent of new customers.

Custom 56

Custom Customer Startup Satisfaction 56

Startup Professionals Musings

DECEMBER 2, 2022

You can’t succeed in business without an operational model that delivers value to customers at a reasonable price, with an underlying cost that allows you to make a profit. A target market is the group of customers that the startup plans to attract through marketing and sales their product or service. Target market. Sales/Marketing.

Sales 102

Sales Custom Customer Outsource 102

Startup Professionals Musings

NOVEMBER 4, 2010

But once you start selling products, all of these pale in comparison to your level of customer service. Here are the top ten suggestions from John and others for how to create a culture of extreme customer focus in your organization: Create a customer service vision. Exceed customer expectations.

Custom 90

Custom Customer Services Startup 90

socalTECH

FEBRUARY 4, 2013

San Diego-based enterprise IT management software developer ServiceNow reported this morning that it is expanding into the Japanese market, via a deal with Hitachi Solutions , a unit of Hitachi Group. Hitachi Solutions will provide implementation, training and first-level support for Japanese customers for ServiceNow.

San Diego 153

San Diego Training Software Development Software 153

socalTECH

APRIL 28, 2011

Santa Monica-based Cornerstone onDemand , the provider of talent management software, reported today that it has signed Grass Valley , a provider of broadcast technology and professionals services, as a customer. Size of the win was not disclosed.

Cornerstone OnDemand 153

Cornerstone OnDemand Technology Southern California Santa Monica 153

Startup Professionals Musings

JULY 9, 2022

Everyday devices, like Internet soda vending , have an embedded computer allowing full remote reporting and control. This is a software distribution and pricing model in which new applications are hosted by a service provider and made available to customers over a network, rather than requiring customer hardware. Gamification.

Technology 133

Technology Cloud Computing Social Media Networking 133

Startup Professionals Musings

MAY 22, 2019

Not so long ago, training to meet the press and television reporters was a realm reserved for top business executives only. Even practical issues, like understanding reporter deadlines, and your own editing rights, are critical. It could be a product quality problem, or a major customer complaint on Twitter.

Press 96

Press Entrepreneur Social Media Training 96

Startup Professionals Musings

AUGUST 29, 2022

The new era of highly connected and interactive technology is changing not only how business employees interact with customers, but also how they interact with each other, and with their company. I am happy to see reports that young companies are leading the way in these trends, on both the customer and the employee side.

Case Study 125

Case Study Platform Yahoo Social Media 125

Startup Professionals Musings

APRIL 8, 2019

I found many more helpful suggestions in a new book, “ The Culture Question ,” by Randy Grieser, Eric Stutzman, Wendy Loewen, and Michael Labun, who have spent years providing leadership and professional development training to companies around the world. Proactively provide support and training. No one likes useless work.

Tips 96

Tips Satisfaction Training Mentor 96

Startup Professionals Musings

JANUARY 9, 2019

Yet if you run a business, you know things won’t get done, and most customers won’t buy, unless they trust you. According to current reports , both your employees and your customers have to feel they know you, and you know them, before levels of trust can accrue. Make sure your team and your customers have a role.

Custom 92

Custom Customer Mentor Training 92

Tech.Co

NOVEMBER 17, 2017

Their goal is to support smart cities and LEED certified buildings and look to partner with real estate developers and property management companies to deliver a zero-cost, value-add amenity to their customers. Panamplify is the reporting easy button for businesses. Any business, small or large is vulnerable today.

Artificial Inteligence 92

Artificial Inteligence Startup Platform Training 92

Startup Professionals Musings

AUGUST 16, 2023

Every business wants and needs top performers, but most entrepreneurs and executives assume that if they hire and train the smartest and most experienced people, they will get exceptional performance. Thus paying only for sales volume, when you desire high customer satisfaction, is not productive.

Coach 93

Coach Satisfaction Resource Entrepreneur 93

Startup Professionals Musings

AUGUST 19, 2023

These leaders not only recognize team members who have high potential, but they willingly and selflessly customize their coaching to what these special protégés really need. Great leaders provide opportunities and personal growth assignments that go far beyond conventional training programs.

Oracle 94

Oracle Organization Examples Coach 94

Startup Professionals Musings

JULY 28, 2021

The authors found these to be achievable through self-training and practice, rather than requiring a genetic endowment. High scoring leaders seek and positively respond to feedback from three critical groups: peers, customers, and direct reporting team members. That means all of us have a chance.

Entrepreneur 165

Entrepreneur Mentor Ideas Invest 165

Startup Professionals Musings

JULY 29, 2019

The solution is to listen carefully to all constituents and customers, and build a balanced action plan, eliminating hubris, and strengthening all business soft spots. Define an inclusive decision-making process, become the role model for discipline, and teach direct reports to follow your example.

Training 86

Training Examples Product Custom 86

Startup Professionals Musings

NOVEMBER 5, 2018

Tech may be the tool, but hospitality – making life a little easier, more comfortable, and more enjoyable for your customer, is the winning focus. Unfortunately, too many of the technical entrepreneurs I mentor and advise are focused on their technology, and assume that the value will be self-evident to customers.

Technical Advisors 82

Technical Advisors Artificial Inteligence Custom Customer 82

Startup Professionals Musings

OCTOBER 23, 2015

Customize your organizational structure based on individuals' strengths. There is no rule that marketing needs to report to the founder, or that every startup needs a chief operating officer. Some of the best startup cultures have no hierarchical reporting, yet everyone knows who drives each of the initiatives.

Entrepreneur 102

Entrepreneur Technical Review Mentor Training 102

Startup Professionals Musings

FEBRUARY 1, 2014

Not so long ago, training to meet the press and television reporters was a realm reserved for top business executives only. Even practical issues, like understanding reporter deadlines, and your own editing rights, are critical. It could be a product quality problem, or a major customer complaint on Twitter.

Press 105

Press Social Media Startup Training 105

Startup Professionals Musings

NOVEMBER 25, 2019

The new era of highly connected and interactive technology is changing not only how business employees interact with customers, but also how they interact with each other, and with their company. I am happy to see reports that young companies are leading the way in these trends, on both the customer and the employee side.

Competition 127

Competition Case Study Platform Yahoo 127

Xconomy

JUNE 23, 2016

The center commissioned the report to help quantify the economic impact of the cybersecurity industry in San Diego, and to assess how employers view their prospects for growth and needs for future hiring. Combs worked previously at the EDC and helped prepare the 2014 report. percent increase from the 6,640 jobs counted in 2014.

San Diego 69

San Diego Study Outsource Development Report 69

Both Sides of the Table

OCTOBER 26, 2020

So mostly we just had to listen to customer feedback from founders, VCs and LPs. I’ve become fond of saying “if I had a dollar for every person who told me just how much they loooooved Kara Nortman, I’d have a 10x fund.” Kara is a natural leader and loves taking ownership of tasks and over-performing.

Venture Capital 361

Venture Capital Startup Invest CitySearch 361

Startup Professionals Musings

DECEMBER 7, 2020

Every business wants and needs top performers, but most entrepreneurs and executives assume that if they hire and train the smartest and most experienced people, they will get exceptional performance. Thus paying only for sales volume, when you desire high customer satisfaction, is not productive.

Entrepreneur 120

Entrepreneur Coach Satisfaction Resource 120

Both Sides of the Table

JANUARY 26, 2013

I think many board members (including VCs) were trained 10+ years ago when life was very different and their advice often comes from an outdated lens. The problem is that this is publicly available information that can and will be scanned by journalists and reported. When you file, you must be prepared.

Startup 355

Startup Funding News Press 355

Startup Professionals Musings

DECEMBER 4, 2020

These leaders not only recognize team members who have high potential, but they willingly and selflessly customize their coaching to what these special protégés really need. Great leaders provide opportunities and personal growth assignments that go far beyond conventional training programs.

Oracle 124

Oracle Organization Examples Coach 124

Startup Professionals Musings

JUNE 12, 2020

A good way to start is to create and communicate bite-sized milestones toward your end objective, including product development stages, customer threshold targets, and funding achievements. These days, even customers look for businesses who create a social or environmental impact, and flock to support them.

Startup 127

Startup Coach Satisfaction Training 127

Startup Professionals Musings

SEPTEMBER 29, 2019

Everyday devices, like Internet soda vending , have an embedded computer allowing full remote reporting and control. This is a software distribution and pricing model in which new applications are hosted by a service provider and made available to customers over a network, rather than requiring customer hardware. Gamification.

Technology 86

Technology Cloud Computing Social Media Networking 86

Berkonomics

JULY 8, 2021

And it happened again in early 2008, as CEOs reported the first evidence of order slowdowns and issues with customer payments – right before the ‘great recession.’. Every leader has stories to tell. How you can do it.

Organization 156

Organization Email Startup Training 156

TechCrunch LA

APRIL 9, 2020

Reporting has made much of urban areas attaining visibly cleaner air — featuring before shots of global cities with smog and after shots of clear skies since COVID-19 forced traffic off the roads. “Our customers are telling us they are just waiting to ride again. “Otherwise, we prefer to go our own way.”

Technical Review 277

Technical Review Competition Demand Sales 277

Both Sides of the Table

APRIL 20, 2010

They care about the quality of what is build more than they care about end customers. VP’s of Engineering are essential to making sure the trains run on time. They still have the respect of their team because they’re technical by training. You still have some leeway to hire above them if need be.

CTO Hire 400

CTO Hire Fractional VPE Startup Outsource Development 400

Startup Professionals Musings

AUGUST 23, 2019

I and many others reported him regularly, and we were all frustrated that nothing was ever done. I might have been convinced that this was a rare exception to the norm, until I saw some Gallup survey reports showing that 68 percent of employees are not fully engaged at work. Share business realities and issues with employees.

Mentor 97

Mentor Examples Report Training 97

Startup Professionals Musings

MAY 20, 2017

Not so long ago, training to meet the press and television reporters was a realm reserved for top business executives only. Even practical issues, like understanding reporter deadlines, and your own editing rights, are critical. It could be a product quality problem, or a major customer complaint on Twitter.

Media 55

Media Social Media Startup Training 55

Startup Professionals Musings

MAY 22, 2017

If you see signs of internal misalignment, such as too many meetings, overload of emails, or lack of engagement at any level, now is the time to take action before customers and employees both sense it and leave you. You must provide your team with constant training and support on what good execution looks like, and a follow-up process.

Company 54

Company Companies Technical Review Coach 54

Startup Professionals Musings

NOVEMBER 2, 2015

That means practicing non-defensive listening to key advisors, team members and customers. Thus a visible system is required for reporting to all relevant parties, which also keeps your focus on the problem until it is resolved. Make sure processes are updated, training is improved or priorities are communicated as required.

Startup 100

Startup Entrepreneur Satisfaction Metrics 100

Both Sides of the Table

JULY 1, 2010

As your organization grows and you hire senior staff where you are no longer managing every employee directly the issue of how to manage people that are not your “direct&# reports arises. Dipping: As a decision maker you rely on information being passed to you by the people who report to you.

Startup 308

Startup CTO Coach Technical Review CTO Hire 308