Startup Professionals Musings

JULY 1, 2019

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. High-technology product startups, without customers, don’t make a business. Solis outlines the heuristics of social psychology that are key to building positive customer experiences today.

Customer 85

Customer Custom Social Media Technical Review 85

Startup Professionals Musings

DECEMBER 12, 2021

Jim Sterne, who has written many books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in a classic book titled simply " Social Media Metrics." Social media is the realm of public opinion and customer conversations. Measure customer response and action.

Social Media 127

Social Media Media Metrics Satisfaction 127

Startup Professionals Musings

APRIL 30, 2023

Risk level has always been directly correlated to the number of unknowns, so eliminating even one variable will improve your odds: Eliminate one aspect of research and development. According to a classic Harvard Research study, first inventors spend at least a third more on their initial technology than later innovators.

Social Media 92

Social Media Study Research Satisfaction 92

Startup Professionals Musings

JANUARY 8, 2021

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience has not improved. You have to start with hiring only people who are willing and able to make serious customer service happen.

Startup 154

Startup Training Customer Custom 154

Startup Professionals Musings

FEBRUARY 5, 2023

A business is an entity which exchanges goods and services with people outside the business (customers) for money, social good, or something of equal value. Market research and a business plan should be the focus at this stage. Business owners get their satisfaction from happy customers and happy stakeholders.

Entrepreneur 108

Entrepreneur Startup Ideas Satisfaction 108

Startup Professionals Musings

AUGUST 8, 2020

Risk level has always been directly correlated to the number of unknowns, so eliminating even one variable will improve your odds: Eliminate one aspect of research and development. According to a classic Harvard Research study, first inventors spend at least a third more on their initial technology than later innovators.

Startup 157

Startup Social Media Study Research 157

Startup Professionals Musings

MARCH 22, 2012

You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. A satisfied customer is necessary, but not sufficient, to be a loyal customer who will come back repeatedly, refer their friends and family to you, and be faithful even when your price is not the lowest.

Customer 104

Customer Custom Startup Competition 104

Startup Professionals Musings

FEBRUARY 6, 2023

They ask me for a perspective on the pros and cons of that dream, the potential for increased satisfaction , and the probability of their long-term growth and success. The winners are the ideas that cause enough customers today to pull out their wallet and lay down their money to pay for solutions.

Entrepreneur 124

Entrepreneur Ideas Satisfaction Customer 124

Startup Professionals Musings

JANUARY 22, 2021

Proof of any business model starts with a finished product or solution, sold to a new customer for full price, with high satisfaction for the value received. Customer support is more than handling exceptions. Your challenge is to present a total business solution to the right customer set to build your credibility and momentum.

Sales 165

Sales Customer Custom Social Media 165

Both Sides of the Table

NOVEMBER 1, 2009

As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features.

Organization 280

Organization Customer Custom Tips 280

Startup Professionals Musings

OCTOBER 26, 2022

Today’s customers are much more proactive in going online for the latest information, rather than simply reacting to the “push” messages that businesses traditionally use to drive commerce. Discipline is required to continually track results, return on investment, and customer satisfaction.

Technical Review 151

Technical Review Organization Social Media Entrepreneur 151

Startup Professionals Musings

AUGUST 3, 2022

You may focus only on Facebook, and missing customers who expect to see you on Instagram and YouTube. Get interactive with online users and customer feedback. Publishing your content is positive, but responding to customers online multiplies your impact. Sponsor customer events for visibility and giveaways.

Marketing 119

Marketing Social Media Mentor Conference 119

Startup Professionals Musings

JUNE 21, 2013

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience continues to decline. You have to start with hiring only people who are willing and able to make serious customer service happen.

Customer 92

Customer Custom Startup Services 92

Startup Professionals Musings

OCTOBER 16, 2022

Another report from the Pew Research Center confirms that Boomers are still a third of the workforce, equal in size to the Gen-X segment and the Gen-Y segment. They want to share your satisfaction in success, maybe as a reward for their own mistakes and learning earlier in life in their own businesses. Manage customer service.

Technical Review 147

Technical Review Software Review Entrepreneur Report 147

Startup Professionals Musings

AUGUST 30, 2023

Listen to your team, mentors, and customers to recognize real successes and failures, and surround yourself with people who can fill in the gaps. Allocate your time and resources to customer expectations and competitor challenges. Research indicates this alone leads to higher performance much of the time.

Mentor 104

Mentor Startup Coach Satisfaction 104

Startup Professionals Musings

MARCH 7, 2022

Whether yours is terrible or great, that same tone flows out to your customers, and regulates your productivity inside. I did some research on this, and compared it with my own experience. Our satisfaction is strongly driven by this role set. You as the founder are the starting point and definer, so you need to get it right.

Startup 116

Startup Research Satisfaction Study 116

Startup Professionals Musings

NOVEMBER 25, 2022

Research has found that people with low resilience are four times more likely to experience burnout, or even premature death. You will learn to recognize that some friends and colleagues are always downers, and get their satisfaction from snuffing out your aspirations through negative thinking.

Startup 122

Startup Satisfaction Summary Coach 122

Startup Professionals Musings

OCTOBER 14, 2022

Investors, partners, team members, and customers implicitly value or devalue a startup based on the leader’s physical presence, emotional identity, social skills, intellectual agility, moral values, and past performance in the domain. I have paraphrased his key points here as follows: Leader personal impact. Focus on talent and people growth.

Technical Review 129

Technical Review Funding Organization Coach 129

Startup Professionals Musings

NOVEMBER 23, 2022

The result is fewer and fewer new ideas are volunteered by prospective leaders and key team members, and the business suffers from poor customer satisfaction or loss of market share. Do your own research and gather supporting facts, rather than firing back with emotion and gut feel.

Ideas 116

Ideas Netflix Resource Customer 116

Startup Professionals Musings

DECEMBER 5, 2020

No matter what people may proclaim, everyone in business is looking to achieve the highest possible level of satisfaction and financial success in their career. He lays out seven thinking strategies for both entrepreneurs and employees that will make them business winners: Focus on the customers at all times.

Entrepreneur 117

Entrepreneur Sales Customer Custom 117

Startup Professionals Musings

MARCH 22, 2013

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. High-technology product startups, without customers, don’t make a business. Solis outlines the heuristics of social psychology that are key to building positive customer experiences today.

Customer 100

Customer Custom Startup Social Media 100

Startup Professionals Musings

MAY 2, 2022

They are not having the impact they expected, and they are not feeling the personal satisfaction they need for next level motivation. These authors bring a broad range of experience and practice in business leadership, as executives, consultants in the real world, and academic researchers.

Entrepreneur 90

Entrepreneur Satisfaction Coach Mentor 90

Startup Professionals Musings

MAY 10, 2020

A business is an entity which exchanges goods and services with people outside the business (customers) for money, social good, or something of equal value. Market research and a business plan should be the focus at this stage. Business owners get their satisfaction from happy customers and happy stakeholders.

Ideas 127

Ideas Entrepreneur Satisfaction Summary 127

Startup Professionals Musings

MARCH 9, 2019

Jim Sterne, who has written many books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in a classic book titled simply " Social Media Metrics." Social media is the realm of public opinion and customer conversations. Measure customer response and action.

Social Media 98

Social Media Media Metrics Satisfaction 98

Startup Professionals Musings

JUNE 15, 2022

These entrepreneurs find it hard to respect customers or team members, and their ventures usually fail. As a team member, low self-esteem leads to low confidence, poor productivity, and no job satisfaction. Current research is conclusive that self-esteem is linked to our sense of competence in the areas that are important to us.

Startup 101

Startup Satisfaction Entrepreneur Competition 101

Tech.Co

FEBRUARY 12, 2019

It’s a far cry from the way other car manufacturers deal with customer feedback. But, while the customer is king, what does it mean for the state of product development at Tesla? This gives him an immense wealth of customer feedback. But, there aren’t many brands who will agree to customer suggestions on the spot.

News 124

News Satisfaction Customer Custom 124

Startup Professionals Musings

OCTOBER 23, 2022

a leading researcher on consumer behavior and the impact of digital, reports that decision makers, social media users, and younger demographics are more and more comfortable sharing data in order to close the gap between thought and action. In his classic book, “ Digital Context 2.0: Norton, Ph.D., No-comfort consumers – 17 percent.

Social Media 107

Social Media Tool Google Yahoo 107

Startup Professionals Musings

JULY 30, 2022

Listen to your customers to arrive at acceptable and marketable solutions. The best part of the entrepreneur problem-solving lifestyle is that it can bring satisfaction and happiness to your work. Whether you are charting new territory for pricing models or technology, there is rarely a perfect solution.

Startup 135

Startup Mentor Entrepreneur Technical Review 135

Startup Professionals Musings

JANUARY 18, 2020

Another report from the Pew Research Center confirms that Boomers are still a third of the workforce, equal in size to the Gen-X segment and the Gen-Y segment. They want to share your satisfaction in success, maybe as a reward for their own mistakes and learning earlier in life in their own businesses. Manage customer service.

Startup 124

Startup Technical Review Software Review Entrepreneur 124

Startup Professionals Musings

FEBRUARY 1, 2020

Today’s customers are much more proactive in going online for the latest information, rather than simply reacting to the “push” messages that businesses traditionally use to drive commerce. Discipline is required to continually track results, return on investment, and customer satisfaction.

Tips 126

Tips Technical Review Organization Social Media 126

Startup Professionals Musings

JANUARY 15, 2020

Investors, partners, team members, and customers implicitly value or devalue a startup based on the leader’s physical presence, emotional identity, social skills, intellectual agility, moral values, and past performance in the domain. I have paraphrased his key points here as follows: Leader personal impact. Focus on talent and people growth.

Technical Review 124

Technical Review Organization Coach Invest 124

Startup Professionals Musings

MAY 10, 2019

They don’t realize that they are missing out on a great opportunity for “free” promotion, as well as taking a great risk by not listening to what customers are saying, and not monitoring or responding to undeserved challenges to their reputation. Demand professional business skills and customer advocacy.

Social Media 99

Social Media Media Tool Startup 99

Startup Professionals Musings

MAY 24, 2019

For example, it may seem quicker and more effective to hand your service desk employees the store policy manual, and tell them to follow the rules, rather than spend time coaching them on how to really listen to customer feedback, and use their strengths to build customer loyalty. Team members want development plus satisfaction.

Coach 95

Coach Technical Review Satisfaction Examples 95

Startup Professionals Musings

DECEMBER 10, 2018

Most entrepreneurs see their new venture as a fun adventure, until the pressures of a cash flow crisis, or a manufacturing quality problem, or a major customer satisfaction problem hits. Fun and humor will also offset the tension in dealing with tough customer issues, resulting in higher satisfaction, loyalty, and referrals.

Startup 82

Startup Satisfaction Entrepreneur Mentor 82

Startup Professionals Musings

MAY 8, 2022

The research from Wasserman and others outlines the following top ten dilemmas that every founder needs to deal with sooner or later in their career as an entrepreneur: The make money or serve humanity dilemma. You can’t have it all, just like your startup can’t be all things to all customers. Marty Zwilling.

Startup 130

Startup USC Entrepreneur Statistics 130

Startup Professionals Musings

JUNE 9, 2019

Whether yours is terrible or great, that same tone flows out to your customers, and regulates your productivity inside. I did some research on this, and compared it with my own experience. Our satisfaction is strongly driven by this role set. You as the founder are the starting point and definer, so you need to get it right.

Startup 89

Startup Research Satisfaction Study 89

Startup Professionals Musings

MARCH 12, 2017

Jim Sterne, who has written many books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in a classic book titled simply " Social Media Metrics." Social media is the realm of public opinion and customer conversations. Measure customer response and action.

Social Media 69

Social Media Media Metrics Satisfaction 69