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Tips to Help you Think About Sales at Your Startup

Both Sides of the Table

The video link is here and quick time-coded show notes at the end of the post in case you want to jump ahead to just one section. How do you get access to customers? how do you do pipeline reviews? how should a VC do due diligence on sales operations? how much research should you do before a sales visit?

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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features.

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Spolsky on Software on Both Sides of The Table

Both Sides of the Table

Sometime around 2003/04 my technology team turned me on to “Spolsky on Software&# a periodic newsletter served up blog style from Joel Spolsky of FogCreek Software, a maker of bug-tracking software. Blogs weren’t popularized yet so it was an oddity for me to read the founder of a software company spewing out advice.

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73.6% of all Statistics are Made Up

Both Sides of the Table

Fortunately I was mostly a technology consultant, which meant that I coded computers, designed databases and planned system integration projects. One of our core tasks was “market analysis,&# which consistent of: market sizing, market forecasts, competitive analysis and then instructing customers on which direction to take.

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Using Generative AI to Drive Corporate Impact

TechEmpower

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

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Beware of Ballers on a Budget

Both Sides of the Table

I researched the pricing of the car at TrueCar – not because we’re an investor – but because it gives you complete price transparency over what other people in your area paid for a car. Your 2am coding session is more important than their 2am cocktails on the redeye back from Japan where they have no customers.

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Conforming To Your Customers’ Realities: Your Stakeholders’ Perceptions Are Your Reality

InfoChachkie

He also spearheaded a number of fundamental software breakthroughs, including creating the basic hardware / software architecture which resulted in the creation of the third-party personal computer (PC) software industry. Designed CD-ROM filing system and created Universal Software Bus.

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