article thumbnail

“The Every Three-Million Dollar Crisis”    

Berkonomics

The second crisis: quality At about the $6 million mark, in my experience, revenues have ramped to the extent where the original product standards of quality are challenged, as is the speed and efficiency of customer service. Do these crises strike you as familiar?

article thumbnail

Keep A Real Job Until Your New Venture Shows Traction

Startup Professionals Musings

Some of you are so committed to the new passion that you quit your day job early, and dedicate all your time and resources to the new venture. Even with all the help resources available to entrepreneurs, there is still no better way to learn than trying an experiment that doesn’t work. Which is right?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

The Scarcest Resource at Startups is Management Bandwidth

Both Sides of the Table

I always tell teams I meet with, “The scarcest resource in your company is management bandwidth. We are signing up a channel partner to sell our product since we haven’t scaled our internal telesales team yet [yes, we know that they don't have experience selling IT, but they have customer relationships]. My advice?

article thumbnail

Greatly exceed early customer expectations.

Berkonomics

First customers are critical. Your first customers for any product or service form your reference base, the important group of allies that your marketing and sales people rely upon when attempting to create buzz and make a mass market for a new product. Make your customer a partner in the process.

article thumbnail

Why Your Startup Needs a Sales Methodology

Both Sides of the Table

I did have the wherewithal to visit potential customers and try to understand the pain points that I thought could be solved with our solution. Steve Blank calls this “ customer development ” in which you built an initial product that is in search of “product / market fit.” This is a very important to do when you first start a company.

article thumbnail

Accelerators Have Resources To KickStart Your Startup

Startup Professionals Musings

A few are still trying to make a profitable business out of nurturing startups, but it’s a challenge to make money when your customer startups don’t have many resources to give. Shared business support services, including telephone answering, conference rooms, teleconferencing, administrative support, and a business mailing address.

article thumbnail

Why Every Startup Needs To Select Customers Carefully

Startup Professionals Musings

Most startups are happy to find any customer, and will hang on for dear life to every one. Only later do they realize that some of these cost more than they are worth, or lead into commitments they can’t sustain, but no business wants to violate the golden rule that every customer needs to be treated as if they were the only customer.