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What Would Happen if you Built the Reverse of Amazon? It Might Look Something Like This …

Both Sides of the Table

The second is that the retailers were constrained by their high costs of local real estate and service staff relative to the costs of centralized warehouses where goods could be stacked high, sorted by robots, managed by RFIDs and then shipped via overnight to eager, cost-conscious customers across the US. Full on burger flipping mode.

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SOA Software Expands In Australia and New Zealand

socalTECH

Los Angeles-based SOA Software is expanding in Australia and New Zealand, the firm said this week, due to growing customer demand in the region.

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Fruition Gets $12M For ServiceNow Implementation Services

socalTECH

Fruition--based in Chicago--said the Series A funding for the firm was led by Trident Capital, and specifically comes due to "rapid expansion and market demand" for ServiceNow's product.

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Appetize Sees Gains With Self Service Kiosks

socalTECH

Playa Vista-based point-of-sale equipment and software provider Appetize says that its recent move to offer up "self-service" kiosks to its customers, has resulted in its customers seeing more spending and demand.

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Using Generative AI to Drive Corporate Impact

TechEmpower

Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies. TechEmpower has been instrumental in developing chatbots like these, utilizing generative AI to sift through internal documents and user manuals, enabling them to provide precise answers to customer service questions.

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ChargerHelp raises $2.75M to keep EV chargers working

TechCrunch LA

an on-demand repair app for electric vehicle charging stations, has seen these issues firsthand. One customer assumed that poor usage rates at a particular station was due to a lack of EVs in the area, Terry recalled in a recent interview. Demand for ChargerHelp’s service has attracted customers and investors.

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Interview with Damir Davidovic, NEOGOV

socalTECH

NEOGOV , which has quietly built an enterprise software company supplying human resources software to the government and public sector. A lot of software startups have shied away from serving public institutions, despite a big market, due to concerns about how slow they adopt things. We saw that opportunity, and executed.