socalTECH

DECEMBER 15, 2020

San Diego-based outsourced healthcare R&D marketplace Scientist.com said this morning that it will acquire HealthEcnomics.com , which operates an online community of scientists and suppliers of heatlh economics and outcomes research. Financial details of the acquisition were not announced. READ MORE>>.

Outsource 113

Outsource Research San Diego Acquisition 113

socalTECH

NOVEMBER 24, 2020

Los Angeles-based Credit Key , a startup which helps e-commerce merchants offer up instant point-of-sale financing to customers, has raised $33.85M in its Series A funding. Tomich was previously founder of Onestop Internet, which provided outsourced handling of e-commerce for major brands. READ MORE>>.

Commerce 113

Commerce Outsource Los Angeles Sales 113

Startup Professionals Musings

APRIL 4, 2010

Since my background includes software development, I often get the question about when to build a solution in-house, versus outsourcing it to a local company, near-shore service, or off-shore organization in China, India, or Eastern Europe. Don’t outsource your core competency. Product or services. Technology level.

Outsource Development 51

Outsource Development Outsource Software Offshore 51

socalTECH

MARCH 17, 2014

San Diego-based healthcare staffing firm AMN Healthcare Services said this morning that it has made a strategic investment in PipelineRx , a developer of clinical, telepharmacy medication management services. pipelinerx telepharmacy pharmacy outsourcing staffing strategic investment venture capital lifescience medical healthcare'

Invest 164

Invest Outsource Development Outsource San Diego 164

socalTECH

FEBRUARY 3, 2016

Los Angeles-based LAC Group , a provider of outsourced library, information, and knowledge management services, said today that it has received a private equity investment from TZP Growth Partners I. LAC Group said the recapitalization will help it enhance its technology and systems, recruit additional talent, and expand its services.

Equity 100

Equity Invest Outsource Los Angeles 100

socalTECH

MARCH 23, 2020

Irvine-based outsource customer support provider Alorica said last week that it is ramping its "Alorica-At-Home" program, its existing work-at-home program for customer service. Alorica has over 100,000 employees, most of them overseas. The company said it had to shut its call centers in the Dominican Republic and Guatemala last week.

Outsource 113

Outsource Customer Custom Help 113

socalTECH

OCTOBER 30, 2017

Simi Valley-based Xavient Information Systems , a provider of IT consulting and software services, has been acquired by TELUS International , the two said this morning. According to TELUS International, the acquisition deal will help it expand its global service offerings, and allow it to expand into India. READ MORE>>.

Outsource 113

Outsource Acquisition Services Software 113

socalTECH

OCTOBER 26, 2018

The new offering bundles together a wide range of services to help online retailers with the entire process of handling returned items, rather than just collecting and returning those items to those retailers. Pricing on the new offering was not announced by the company, which is venture backed by U.S.

Services 113

Services Santa Monica Pricing Networking 113

Both Sides of the Table

APRIL 25, 2011

There’s a line of thinking in Silicon Valley that you should build product businesses rather than services businesses. It’s nearly impossible to get a services company financed by VCs. Why Shouldn’t Most Services Businesses Raise VC? Why Build a Services Business in the First Place?

Services 332

Services Venture Capital IP Startup 332

Tech Zulu Event

JUNE 20, 2011

Taskrabbit aims to help “individuals and small businesses in a community outsource their tasks and deliveries.&#. You will then hear from a TaskRabbit who can help. While running typical errands are the most popular, TaskRabbit has runners available for coding, dog walking, moving help, even IKEA furniture assembly.

Outsource 74

Outsource Orange County Software Review Los Angeles 74

socalTECH

APRIL 14, 2015

Los Angeles-based commercial real estate services and investor CBRE said this morning that it has acquired Environmental Systems, Inc. ESI), a system integrator and provider of energy management services. cbre environmental systems cleantech merger acquisition realestate energy management outsourced services' READ MORE>>.

Outsource 100

Outsource Acquisition Los Angeles Services 100

Southern California Edison Blog

FEBRUARY 11, 2020

Managed Network Service Providers (MNSPs) have the equipment, staff, expertise, and experience necessary to take on infrastructure tasks so companies can focus less on network upkeep and more on strategic business goals. MNSPs can make the initial service and technology transitions painless, minimizing the likelihood of expensive mistakes.

Networking 54

Networking Services Organization Technical Support 54

TechCrunch LA

APRIL 10, 2019

Publicly traded sensor technology developer, FLIR Systems , is investing in a strategic round of funding for the outsourced drone imaging company, DroneBase. The two companies are also partnering to provide FLIR’s thermal imaging technology and training services to DroneBase’s stable of pilots.

Training 147

Training Outsource Development Outsource Capital 147

socalTECH

SEPTEMBER 9, 2016

Santa Monica-based TaskUs , the fast growing provider of outsourced customer experience and back end services for online companies, said it has hired three new executives on Thursday, to help it with its growth efforts. McLaughlin-Brooks was at YapStone, and also served at Parallels, Business Objects and Yahoo!

Outsource 100

Outsource Santa Monica Yahoo Sales 100

Startup Professionals Musings

FEBRUARY 17, 2021

With the appearance of do-it-yourself services on the Internet, entrepreneur curriculums at every university, and a wealth of new books on the subject, the need for expensive consultants and business advisors has also been mitigated. You can now skip the mandatory office space rental, with secretary and bookkeeping staff, or outsourcing.

Entrepreneur 162

Entrepreneur Startup Social Media Outsource Development 162

Startup Professionals Musings

JUNE 6, 2012

Customer service has always been reactionary, meaning someone to wake up and answer website email requests. Great startups are getting ahead of the game with “anticipatory customer service,” like providing smart phone access to product and account data to head off complaints. Self-service needs to have escape hatches.

Customer 97

Customer Custom Services Startup 97

Startup Professionals Musings

DECEMBER 13, 2019

In the interests of helping you work smarter and last longer, I would like to offer my top ten list of key resource drains to avoid in early businesses and startups, based on my years of advising entrepreneurs and my own business experience: Expanding your product line too quickly for scaling. Outsourcing services that could be done in-house.

Outsource Development 122

Outsource Development Outsource Metrics Technical Review 122

socalTECH

MAY 8, 2012

Los Angeles-based expense management software and services developer ExpenseCloud , which was founded by Eric Sikola and Dan Fritcher, has been acquired by human resources provider Trinet , according to reports today. TriNet is a provider of outsource human resources services. Disclaimer: TriNet is a sponsor of socalTECH).

Report 153

Report Outsource Development SoCalTech Outsource 153

socalTECH

OCTOBER 15, 2015

Los Angeles-baesd Onestop Internet , which provides outsourced fulfillment and technology for brands and their e-commerce efforts, said Wednesday that it has named Denise Wallen-Grant as its new Vice President of Planning, Merchandising, and Allocation. She will be based in New York. READ MORE>>.

Commerce 100

Commerce Outsource Los Angeles Design 100

Startup Professionals Musings

APRIL 22, 2023

The short answer is that some banks will help, if you do your homework. A winning product or service. Provide a simple yet complete description of your product or service and its competitive marketplace. If you don't have a team on staff, then a banker is going to want to hear about outsourcing and advisors.

Equity 121

Equity Technical Advisors Funding Ideas 121

Startup Professionals Musings

AUGUST 8, 2014

If you have a software development background like mine, Im sure you often get questions about when to outsource, versus building the solution in-house. Outsourcing is defined as contracting the work to another company, usually located in a developing country, like India, China, or Eastern Europe. Factor in all the cost elements.

Outsource Development 95

Outsource Development Outsource Offshore Software Review 95

Startup Professionals Musings

MAY 15, 2013

Customer service has always been reactionary, meaning someone has to wake up and answer website email requests. Great startups are getting ahead of the game with “anticipatory customer service,” like providing smart phone access to product and account data to head off complaints. This exemplary customer service is just savvy marketing.

Customer 89

Customer Custom Services High Tech 89

socalTECH

AUGUST 7, 2014

However, one of the biggest beneficiaries of that boom-- TaskUs (www.taskus.com) has been far lower profile--but has grown from only five employees three years ago, to over a thousand employees today who are helping behind the scenes to power those startups. We do a whole host of other back-office services in that space.

Startup 231

Startup Technology Outsource Santa Monica 231

Startup Professionals Musings

DECEMBER 2, 2022

There are dozens of sources to help you construct your business model, and a good example is a classic book by venture capital investor Elizabeth Edwards, simply named “ Startup ,” which is really designed as a handbook for launching a company for less. How do you produce your product or service? Target market. Who are you selling to?

Sales 102

Sales Customer Custom Outsource 102

Startup Professionals Musings

JULY 12, 2023

Maybe it’s time to outsource that call center operation, or complex manufacturing setup. These are chances to broaden your product line, change distribution, offer new services. Sometimes your best source of new revenue is right under your nose, like services revenue in support of your products. Focus on your core competency.

Capital 93

Capital Geni Layoffs Entrepreneur 93

Startup Professionals Musings

JULY 13, 2022

Entice advocates and influencers to help you. Be proactive is reaching out for support and help. In this context, connecting with other complementary brands will help you share costs, as well as audiences across your industry. Obviously, you need to promote these events via multiple digital and traditional marketing channels.

Technical Review 142

Technical Review Social Media Conference Customer 142

Startup Professionals Musings

SEPTEMBER 20, 2010

But recently I was asked about success factors for services startups, and I quickly realized that there is very little published to help the thousands of startups that fall in this category. The distinction between product companies and services companies is easy to see. Scaling services means cloning yourself.

Product 91

Product Services Satisfaction Patents 91

Startup Professionals Musings

APRIL 12, 2021

Of course, it helps to pick a business model that minimizes these costs, such as e-commerce to minimize initial staff and facilities, or professional services, where you are the initial product. Especially today, when more companies are willing to work through outsourcing, freelancing, and contracting.

Startup 161

Startup Resource Customer Custom 161

Startup Professionals Musings

OCTOBER 21, 2020

Maybe it’s time to outsource that call center operation, or complex manufacturing setup. These are chances to broaden your product line, change distribution, offer new services. Sometimes your best source of new revenue is right under your nose, like services revenue in support of your products. Focus on your core competency.

Geni 172

Geni Layoffs Entrepreneur Outsource 172

Startup Professionals Musings

JULY 27, 2020

The short answer is that some banks will help, if you do your homework. A winning product or service. Provide a simple yet complete description of your product or service and its competitive marketplace. If you don't have a team on staff, then a banker is going to want to hear about outsourcing and advisors.

Technical Advisors 162

Technical Advisors Tips Startup Equity 162

Startup Professionals Musings

OCTOBER 22, 2021

On the business side, I am adapting here his seven success principles, too often overlooked by people who leap before they look: Find a niche to help real people. Provide website forums to help customers solve their own problems. Use free e-commerce software and services like PayPal before building an expensive customized solution.

Technical Review 124

Technical Review Case Study Software Review Startup 124

socalTECH

JANUARY 6, 2010

The firm said the move will help mitigate accidental lapses and gaps between expiration and renewal of subscriptions to its service. Vindicia provides outsourcing and management of subscription driven businesses. Financial details of the business partnership were not disclosed by the firm. READ MORE>>.

Outsource 140

Outsource Demand Los Angeles Software 140

Startup Professionals Musings

OCTOBER 29, 2022

Here are six results that you can achieve by building a prototype, which are really the reasons that investors and partners will give you a whole new level of credibility as they evaluate your startup for potential funding: Something you can touch and feel helps validate opportunity. There is no magic formula for success while inventing.

Outsource Development 110

Outsource Development Ideas Tool Outsource 110

Startup Professionals Musings

OCTOBER 19, 2022

The crowd gets the satisfaction of helping, with minimal risk, and no expectation of any high return. These sites often sponsor pitch contests with small cash prizes for funding, as well as other valuable services to support entrepreneurs. Product pre-order model.

Funding 141

Funding Startup Outsource Development Satisfaction 141

Startup Professionals Musings

NOVEMBER 5, 2021

You can’t outsource that one. When the organization changes, be the first to help the new organization work, even when it costs extra hours and sweat. If you see a customer service problem hurting the company, step up proactively with a proposal to fix it. Be a builder … and a rebuilder.

Startup 125

Startup Journal Outsource Tips 125

Startup Professionals Musings

OCTOBER 30, 2020

To help you focus, I have prioritized the following list of success principles, too often overlooked by otherwise smart people, blinded by dollar signs, who jump in before they consider the consequences and alternatives: Find a unique niche you love which adds real value. Global considerations include culture differences and translation.

Outsource Development 154

Outsource Development Social Media Software Review Customer 154

socalTECH

OCTOBER 2, 2008

inQ provides outsourced, online chat services which are used to help companies improve sales conversions. According to inQ, the firm is looking to bring its services--which are being used by telecommunications firms to boost their online sales--to large banks and financial institutions. READ MORE>>

Agoura Hills 100

Agoura Hills Agoura Outsource Sales 100