Remove experience
article thumbnail

6 Principles For Creating Great Customer Experiences

Startup Professionals Musings

Today’s customers demand more than a good product; they expect a great customer experience. People love Apple’s whole customer experience, and willingly pay a premium for the product. Much has been written about product design, but designing the total experience from the front rarely happens yet.

Customer 150
article thumbnail

8 Negative Reactions To New Ideas And How To Prevail

Startup Professionals Musings

One of the complaints I often hear from engaged business professionals is that their new ideas, innovations, and change recommendations are unfairly criticized or dismissed without analysis. This argument is actually not attacking the idea, but shows a generalized resistance to change. Your idea has unpredictable negative side effects.

Ideas 116
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

5 Attributes To Look For In Your Perfect Startup Idea

Startup Professionals Musings

Every entrepreneur wishes that he could predict whether his idea could be the “next big thing,” before he spent his life savings and years of energy on it. Investors, on the other hand, typically don’t even look very hard at the product or service, but prefer to evaluate first the entrepreneur, and secondly the business plan.

Ideas 155
article thumbnail

7 Ways Entrepreneurs With Great Ideas Must Follow Up

Startup Professionals Musings

In my experience with entrepreneurs, there seems to a wealth of self-proclaimed “idea people” who aspire to start businesses, but only a few who are willing and able to dig in and get the job done. All the great ideas in the world won’t make a business, if the ideas never get implemented.

Ideas 122
article thumbnail

6 Tips For When And How To Disclose Your Startup Idea

Startup Professionals Musings

Most entrepreneurs I meet are reluctant to disclose anything about their idea to investors before getting a signed confidential disclosure agreement (CDA). If you are approaching a recognized venture capital group, or even an accredited angel investor, a non-disclosure agreement is counter-productive. Sharing trade secrets.

Ideas 159
article thumbnail

How To Incent Your Team To Find More Innovative Ideas

Startup Professionals Musings

In fact, some very innovative individuals, known as ‘idea people’ or inventors, often end up creating the most dysfunctional teams. The only way to build productive, collaborative, innovative, and cohesive teams is by resolving core dysfunction issues and implementing a structured process for innovation. Generate ideas.

Ideas 123
article thumbnail

10 Ways to Ensure Creative Ideas and Results at Work

Startup Professionals Musings

Every business I know needs to be on a constant lookout for new ideas, both in what they offer to customers, and in their internal operations, to stay competitive. Fortunately, there are ways to nurture the creation and capture of new ideas. Believe me, it’s no fun to see a competitor implement a good idea that slipped your mind.

Ideas 132