Using Social Media To Deal With Customer Trolls
InfoChachkie
APRIL 29, 2013
Pander, Don''t Preach - When addressing complaints via social media, your intended audience is not the person who feels they were wronged. For instance, when responding to a complaint about the weather, Tige notes, "That trip was indeed affected by heavy rain. Tige Young''s social media missives. Channeling Tige.
Let's personalize your content