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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

Turn Your Organization Inside Out. This is part of my ongoing posts on Startup Advice. The world has changed much since I started my first company in 1999. As organizations we have become more open and I believe this is great for businesses and their customers. The Outside In organization had a one-way flow.

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How Smart Startups Survive Investor Due Diligence

Startup Professionals Musings

For the elite startups and entrepreneurs who manage to attract the investor they dream of, and survive the term sheet negotiation, there is still one more hurdle before the money is in the bank. This is the mysterious and dreaded due diligence process, which can kill the whole deal.

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People Management: Startup Teams Should Dip but not Skip

Both Sides of the Table

We all like to think of startups as “non hierarchic&# organizations and to some extent that should be true. I never built a Google-sized business but I did build an organization from scratch that grew to 120 employees in 5 countries before we sold it. I’m not a big believer in too much hierarchy.

Startup 308
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Interview with Mike Napoli, Tech Coast Angels

socalTECH

So do you think the environment still tough for startups? Investors are very focused on diligence, on business models that make sense, and those companies that have a definite competitive advantage and defensibility to what they're doing. Mike Napoli: We've revised the way we review companies at the prescreening stage.

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Hiring a CTO for Your Startup

SoCal CTO

Several people have recently come to me to help them source and/or hire full-time CTOs for their startup having found me through my post that looks at: Startup CTO Salary and Equity Data. The first thing I do is suggest they explore if they really need to hire a full-time CTO for their startup and if so, what kind of CTO they need.

CTO Hire 282
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One of the Biggest Mistakes Enterprise Startups Make

Both Sides of the Table

The era of VCs investing in successful consumer Internet startups such as eBay led to a belief system that seemed to permeate many enterprise software startups that hiring sales or implementation people was a bad thing. If you’re an early-stage enterprise startup services revenue is exactly what you need.

Startup 403
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Startup CTO or Developer

SoCal CTO

I’ve been having discussions with several people recently about the role of the CTO (Chief Technology Officer) in very early stage companies. In December 2007, I described how I commonly take on an Acting CTO Role in a Start-up. However, I’ve now begun questioning how and what an early-stage / startup CTO should be.