Cubic Names Chief Customer Officer
socalTECH
MARCH 6, 2020
San Diego-based Cubic Corporation said this week that it has named Min Wei as the company's Senior Vice President and Chief Customer Officer. Wei has been at Cubic since 2009. READ MORE>>.
5 Tips For Attracting Female Customers
Tech.Co
JANUARY 10, 2018
In the Harvard Business Review Female Economy 2009 report, women purchasing power was predicted to control about $28 trillion in annual global consumer spending, if not more. “Focusing on emotion is key when communicating with female customers. Most importantly, humor can get customers talking about your product or service.
Tips 
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The Customer Is Wrong
SoCal Tech Calendar
JANUARY 8, 2009
Tuesday, January 13, 2009 -- The Customer Is Wrong. They say the Customer is always right! So how in these rough economic times when everyone is fighting for every dime can one manage to avoid becoming a victim of bad customers and conversly how can one mange to turn loose loose into win win? But what if they are wrong?
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Everbridge Claims Record 2009 Growth
socalTECH
MARCH 18, 2010
Los Angeles-based Everbridge , a provider of incident notification systems, said Thursday that the firm had record growth in 2009. The privately held firm did not disclose actual financials, or break out 2009's growth numbers, however, it said it had an average annual growth rate of over 130 percent over the last three years.
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SOA Software Touts 2009 Results, Growth
socalTECH
JANUARY 27, 2010
Los Angeles-based SOA Software , a developer of software tools used by enterprises to connect various IT systems, said Tuesday that the firm had 55 percent annual revenue growth in 2009. The firm attributed the revenue growth to new customers, as well as existing customers scaling up their SOA programs.
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150 Align Your Startup With Today’s Customer Paradigm
Startup Professionals Musings
JANUARY 3, 2011
Every startup needs to understand that the customer paradigm has dramatically shifted over the past two years with pervasive social networks and smartphones. If your business doesn’t connect with your customers, individually and as a community, demanding customers will not only ignore you, but will actively keep other customers away.
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Hidden Revenue: Mining Your Customer Base for Extra Profit
SoCal Tech Calendar
NOVEMBER 3, 2009
Thursday, November 5, 2009 -- Hidden Revenue: Mining Your Customer Base for Extra Profit. Many companies focus almost exclusively on bringing in new customers, leaving many profit dollars on the table. See [link] (more).
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5 Keys to a Customer Centric Organization
SoCal Tech Calendar
MARCH 6, 2009
Thursday, March 12, 2009 -- 5 Keys to a Customer Centric Organization. Most every company claims or believes they are customer centric, but are they really? In a recent study of 665 companies worldwide, Gartner found that less than 5 percent of businesses have successfully implemented "customer centric" approaches.
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Use the Virtual World to Get Real Customers
SoCal Tech Calendar
NOVEMBER 6, 2009
Thursday, November 12, 2009 -- Use the Virtual World to Get Real Customers. Your customers arent spending. Online video and virtual environments can help marketers boost their pipeline and connect with their prospects and customers in a cost-effective way. Youve lost faith in the traditional marketing channels.
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How to Leverage the Voice of the Customer
SoCal Tech Calendar
NOVEMBER 28, 2009
Friday, December 4, 2009 -- The Marketing SIG Presents. Learn how to analyze customer feedback to positively impact your CRM marketing. This event will showcase a panelist discussion on monitoring tools and how to positively leverage the voice of the customer in marketing efforts. Let Them Complainand#8232;!
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Next-Gen Customer Targeting: New Technologies To Improve Marketing ROI
SoCal Tech Calendar
NOVEMBER 6, 2009
Thursday, November 12, 2009 -- Next-Gen Customer Targeting: New Technologies To Improve Marketing ROI. There are several new technologies that you can use to gain better insight and reach your targeted customers more efficiently and effectively.
Attract A MILLION New Customers Overnight with YouTube Marketing – Literally
Tech Zulu Event
JULY 31, 2013
01% conversion rate again to the people who clicked over to the website from the YouTube video, that’s 185 new customers, 185 people who would have never thought to google search for a tampon service, who will now be signing up to spend the 15 bucks a month to get tampons delivered to their door. If we apply that.01%
Tealium Adds $35M to Expand Technology, Sharpen Customer Focus
Xconomy
SEPTEMBER 26, 2016
Tealium, a San-Diego startup that provides online advertising tag management and marketing services for enterprise customers, has raised $35 million in a growth financing deal intended to expand its technology and market reach. We help our customers weave together all the data across all of their data streams,” Lunsford said.
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Pitching access management on the fly, Los Angeles-based Britive raises $5.4 million
TechCrunch LA
SEPTEMBER 10, 2020
Both Poghosyan and Gudanis have long histories in identity and access management, back in 2009 Poghosyan founded Advancive Technology Solutions, which was acquired by Optiv in 2015 to bulk up its identity access management service. The company already has over a dozen customers using its technology after launching merely two years ago.
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Central Desktop Sees Growth, Boosts Hires In 2009
socalTECH
JANUARY 12, 2010
Pasadena-based software-as-a-service developer Central Desktop reported today that the firm had 44 percent, year-over-year growth, and boosted its staff by 50 percent in 2009, as a result of demand for the firm's online project collaboration tools. The firm said its customers now include such companies as Netflix, U.S.
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Last Customer Standing - How to Market to the Federal Government
SoCal Tech Calendar
APRIL 9, 2009
Wednesday, April 15, 2009 -- The MIT Enterprise Forum of the Central Coast Presents: Last Customer Standing - How to Market to the Federal Government. Federal Government remains the world's largest customer; one that pays its bills with opportunities for startup companies and small businesses in nearly every field.
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Medallia Acquires Hospitality Software Startup Zingle for $42M
Xconomy
SEPTEMBER 26, 2019
Zingle, a startup whose software is used by hospitality, travel, and retail industries to more easily and quickly connect with their customers via messaging, has been acquired for about $42 million in cash by Medallia, a publicly traded software company in San Francisco. Read more » Reprints | Share: UNDERWRITERS AND PARTNERS.
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Praying to the God of Valuation
Both Sides of the Table
DECEMBER 11, 2022
In those years I learned to properly build product, price products, sell products and serve customers. Starting in 2009 I began writing checks consistently, year-in and year-out. During this era, from 2009–2015, most founders I knew were in it for building great & sustainable companies.
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YAPI Finds Funding For Dental Software
socalTECH
SEPTEMBER 16, 2020
According to YAPI, it will use the new funding to build out its account management, customer success, and R&D teams, plus bolster existing sales and marketing. YAPI is led by co-founder and CEO Dr. Gina Dorfman; the company was founded in 2009. Financial details of that investment were not announced. READ MORE>>.
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Celebrating the Life and Work of Tony Hsieh
Tech.Co
DECEMBER 4, 2020
Under Hsieh’s leadership, Zappos revolutionized the apparel industry, and e-commerce in general, by being one of the first to prioritize customer satisfaction and service. To build trust in e-commerce with the greater public, his company came up with innovative ideas and fostered new customer behaviors.
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Video Games Industry 2009
SoCal Tech Calendar
FEBRUARY 20, 2009
Thursday, February 26, 2009 -- Video Games Industry 2009.
Video Games Industry 2009: New Opportunities
SoCal Tech Calendar
FEBRUARY 20, 2009
Thursday, February 26, 2009 -- "Video Games Industry 2009: New Opportunities" TCOSC.
Shoes Of Prey Raises $15M, Sets Up Shop In Santa Monica
socalTECH
DECEMBER 7, 2015
Shoes Of Prey , a fashion startup which allows women to custom order shoes to their specifications, has raised $15M in a Series B funding, and set up shop in Santa Monica, according to the company. The company was founded by Michael Fox, Mike Knapp and Jodie Fox in Sydney in 2009. READ MORE>>.
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8 Ways Entrepreneurs Find Disruptive New Technologies
Startup Professionals Musings
FEBRUARY 4, 2022
There are many others, like the classic book about Ratan Tata bringing out the Nano car way back in 2009 in India for less than $2,500. Look beyond customer imagination. First-of-a-kind products empower customers to do things they didn’t even know they wanted to do, and now can’t live without them.
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Aaron Fyke, Thin Line Capital: The Second Wave Of Cleantech Investing
socalTECH
OCTOBER 9, 2019
Cleantech had an enormous rise and fall between 20006 and 2009. Lots has changed since 2009. In 2009, the finance world fell apart, and the venture world fell apart, and I returned to Pasadena. The same thing happened with algae biofuel companies in the 2006 and 2009 time frame.
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Qualcomm QPrize Winner Gets New Funding
socalTECH
SEPTEMBER 25, 2012
Singapore-based Capillary Technologies , a developer of mobile customer relationship management (CRM) tools, said it has raised $15.5M Capillary was one of Qualcom's 2009 finalists for the QPrize; the firm is now based in Singapore, with offices in Palo Alto. in a Series A venture financing round. Qualcomm is based in San Diego.
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6 Keys To Startup Wins Without Disruptive Innovation
Startup Professionals Musings
MAY 29, 2020
Back in 2009, a new startup called Sqare used their POS (Point-of-Sale) and retail knowledge to create a popular ultra-mobile card reader and a free app, now in 30 million businesses, that turns their iPhone into a point of sale and control center for business. Target viable customer segments overlooked by competitors.
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129 Document Your MVP for a Developer
SoCal CTO
DECEMBER 19, 2012
This should be an iterative process with advisors and customers providing feedback on the product. Customer Development Notes I'm assuming founders are having customer development conversations. See also: 12 Tips for Early Customer Development Interviews , 12 tips for customer development , tips for customer development.
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EdgeCast Doubles Revenues, Tops 225 Employees
socalTECH
FEBRUARY 28, 2013
The privately held firm did not disclose its revenues, however, the firm has previously been reported to have had revenues of between $50-100M in revenues in 2011, and $15-20M in revenues in 2009. The firm provides edge network services to help deliver content from such customers as Twitter, Pinterest, Sony, and Hulu to end users.
What Does the Post Crash VC Market Look Like?
Both Sides of the Table
SEPTEMBER 15, 2022
In 2009 we could take a long time to review a deal. We could talk with customers, meet the entire management team, review financial plans, review customer purchasing cohorts, evaluate the competition, etc. Of course our execution against the strategy has had to change but the strategy has remained constant.
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Cornerstone OnDemand Extends Alliance With ADP
socalTECH
DECEMBER 1, 2015
The two have been working together since 2009 to make Cornerstone's larger, enterprise targeted offerings, available to ADP's larger customers. The two said they will make Cornerstone's learning and performance management solution for small businesses, Cornerstone Growth Edition, available to ADP's clients in early 2016.
Interview with Ryan Disraeli And Stacy Stubblefield, Telesign
socalTECH
MARCH 19, 2019
We started focusing on that, and at the time we were doing only phone verification, but then we started adding in data analytics because of customer demand, we added in some other things like straight messaging rather than pin codes. What enabled you to get that first customer on board? We were really focused on customer acquisition.
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113 Convertro Lands $5M For Ad Targeting
socalTECH
JANUARY 14, 2013
Convertro develops a non-cookie-based tracking technology that helps marketers better track and analyze their customers, and helps to better target and optimize ad campaigns. Convertro raised $5M in a Series A in 2009. The firm is based in Santa Monica. READ MORE>>.
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GameFly Wins Ruling Against Postal Service
socalTECH
JANUARY 11, 2013
GameFly had filed suit in 2009 saying that the preferential treatment by the USPS to Netflix and Blockbuster was unfair to the company, resulting in high breakage rates and other issues. Postal Service, after a U.S. appeals court ruled that the the Post Office unfairly gave Netflix and Blockbuster special services in sorting DVDs.
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5 Forces That Kill Momentum For Business First-Movers
Startup Professionals Musings
MARCH 18, 2020
It’s important to note slippage indicators, including less internal feedback on requirements to fight competitors, and more focus inward than outward on customers needs and trends. They grew sales by 28% in 2009, while most companies were hunkered down and losing share.
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Hydra Looks Up, With Funding In Hand, Legal Troubles Behind
socalTECH
JANUARY 22, 2010
Wylie and Copperman said that many of the firm's early CPA advertisers were often aggressive online marketers like neutraceutical firms, makers of diet pills, and others, and that the firm ultimately saw those customers as a low value business--and sometimes a big credit risk, due to customer complaints and rebills. READ MORE>>.
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165 SoCal Edison Hits One Million Smart Meters Installed
socalTECH
JULY 12, 2010
The electric utility said that it started installing smart meters starting in September 2009, with a plan to install five million smart meters for both residential and small business customers by the end of 2012.
Here’s Why a Booming Tech Market May Fool You into Thinking You’re Successful
Both Sides of the Table
JULY 21, 2014
Since 2009 we’ve been in an unequivocal bull market. It’s when the noise stops and you can actually get customer attention, press articles and VC meetings. People attending marquee conferences with rock bands, prominent speakers, Gartner Group prognosticators and lots of other happy customers.
Marketing 354
354 How Liferay Grew To More Than $100M After Starting In A Church Basement
socalTECH
APRIL 5, 2017
We focus on digital transformation and customer experience. Bryan Cheung: In 2009, we switch to a subscription model. When you start doing that, you create an offering that can be purchased by more customers, and that becomes easier to maintain for us. What is LifeRay? Bryan Cheung: We're an enterprise software company.
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Yardi Sues RealPage
socalTECH
JANUARY 25, 2011
According to RealPage, Yardi Systems sued its EverGreen Consulting division, which it acquired in 2009. RealPage said it believes Yardi had a "hidden intent" in the lawsuit to "inhibit EverGreen from competing with Yardi's consulting service organization."
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Kingston Technology Hits $6.5 Billion In Revenues
socalTECH
MARCH 14, 2011
billion increase in its sales over 2009. Kingston said demand from both corporate customers and consumers was strong. The firm said the amount is the highest ever in company history, and was a $2.4 The firm said the boost came from increased shipment volumes and a rise in average selling prices for its memory. READ MORE>>.
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140 Technology Strategy for RandD and Product Development
SoCal Tech Calendar
JULY 8, 2009
Tuesday, July 14, 2009 -- Technology Strategy for RandD and Product Development. Build technology roadmaps that guide innovation and growth with customer focused technology investments. Uncover current and future customer needs. Identify innovative customer focused projects. Anticipate potentially disruptive technologies.
Develop 100
100 DR Technologies Lands $4.5M More From Private Equity
socalTECH
JUNE 9, 2010
Nogales has owned DRT since February of 2009, when it acquired the controlling interest in the firm. DRT serves customers such as Lockheed Martin Space Systems, Boeing, and Orbital Sciences. According to Nogales, the investment will go to grow DR Technologies core space market.
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