TechCrunch LA

DECEMBER 5, 2018

Scott McCorkle has spent most of his professional career thinking about business to business software and how to improve it for a company’s customers. If customers are doing the things i want them to be doing through my product. . “MetaCX sits above any digital product,” McCorkle says.

Chief Technology Officer 145

Chief Technology Officer SaaS Metrics Customer 145

Startup Professionals Musings

JUNE 12, 2019

Much has been written recently about the requirement to focus today on the total customer experience, as a competitive edge or even for survival. The challenge I hear from savvy business owners and entrepreneurs operating on a shoestring is that providing a superior customer experience costs money.

Customer 96

Customer Custom Coach Pricing 96

socalTECH

FEBRUARY 13, 2020

Aliso Viejo-based Smith Micro Software says it has acquired the operator business of Circle Media Labs , a developer of parental control software. in cash, and included customer contracts and a perpetual software license. The company says it the operator business is expected to report 2019 revenues of $4M.

Media 113

Media Outsource Development Mobile Platform 113

socalTECH

APRIL 17, 2019

Financial details of the four acquisition, which all closed in the first quarter of 2019, were not announced. j2 Global said the acquisition will help it grow its global customer base, provide it with access to new markets, and will expand its product lineup.

Company 173

Company Companies Southern California Acquisition 173

socalTECH

MARCH 9, 2020

Oblong is a developer of collaboration software and hardware, and is best known for "spatial computing", its user interface which inspired the user interface in Minority Report. Oblong and Glowpoint merged in October of 2019, and since then the merged company has been switching over to the Oblong name, produts, and trading symbol.

Los Angeles 113

Los Angeles Customer Custom Report 113

socalTECH

AUGUST 7, 2020

El Segundo-based online postage and shipping software developer Stamps.com reported its second quarter results on Thursday, saying it saw a 49 percent increase in its revenues for the quarter, to $206.7M, as a result of a surge in e-commerce activity. million, up 182 percent compared to the second quarter of 2019. READ MORE>>.

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El Segundo Commerce Software Development Activity 113

Xconomy

JANUARY 30, 2019

But a 2019 that started with stock market losses, a recently ended (but longest-ever) government shutdown, and other headwinds might now force consumers to pull back on spending. What does that mean for our customers?” The big question is what’s going to happen with the economy,” says Michelle Bacharach, founder and CEO of FindMin e.

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Marketing Customer Custom Technology 67

Both Sides of the Table

NOVEMBER 14, 2017

There is nothing more pure than building a product, putting it out in the world and seeing paying customers using your product and in some cases loving it. He came to work in our offices at Upfront Ventures as an EIR and immediately began building software to improve how storage was picked up, photographed, scanned and routed to a warehouse.

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Startup Technical Review Customer Custom 287

TechCrunch LA

MAY 20, 2021

So in 2019 she founded Eano , a San Francisco-based startup that aims to walk a homeowner through a renovation and help connect individual contractors with new clients. We’re also helping these individual contractors increase the brand, and helping them with the administration and customer support side with our software.”.

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Technical Review Startup Venture Capital Software Review 185

socalTECH

JANUARY 3, 2019

I plan to try to put both of these lessons together in 2019. Are there any technology innovations, gadgets, devices, software, that you found most interesting in 2018? Lexus studied customers in the US and predicted that car buyers had just had it with clunky US cars. There is a better way and it begins with kindness.

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Capital Southern California El Segundo SaaS 113

socalTECH

NOVEMBER 14, 2019

The challenge a lot of those businesses have, is likely have built their sites and are using a lot of different software-as-a-service platforms. That makes it difficult to figure out what it costs to acquire a customer, and what a customer is worth. Dan LeBlanc: I used to run customer analytics for a brand called ProFlowers.

Startup 113

Startup Platform Commerce San Diego 113

Startup Professionals Musings

APRIL 12, 2019

For example, I come from a software background, and back in the early PC days, it could easily cost half a million dollars for a team of professionals to produce a commercial product. Now, with powerful high-level tools and open source software, winning smartphone apps can be built by a good hacker for a few thousand dollars.

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Startup Software Review Technical Review Social Media 105

Both Sides of the Table

APRIL 18, 2019

An Insider’s Perspective “Bird Zero” that are custom designed by the company There is a story arc of the electric scooter market that took the world by storm in 2018, was second-guessed late in the year and has quietly re-emerged as a powerful force of growth where few really appreciate the speed and scale of what has happened.

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Santa Monica Venice Competition Software Review 250

socalTECH

JANUARY 11, 2017

Kos Galatsis: A lot of startups funded these days are software companies, and they do not have to do real hardware like they used to ten years ago. Engage with those customers, start validation and feasibility studies early, so you can understand their needs, wants, and specifications as soon as possible. Thanks, and good luck!

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Startup Southern California UCLA Incubator 147

TechCrunch LA

OCTOBER 1, 2019

Relativity Space signs the satellite transportation company Momentus as a new customer. And, over the past year, the company has been steadily building out launch and manufacturing infrastructure to support its lofty ambitions and initial customers. Relativity is building a 3D-printing rocket manufacturing hub in Mississippi.

Chief Technology Officer 168

Chief Technology Officer SpaceX Los Angeles Venture Capital 168

socalTECH

DECEMBER 26, 2018

With over a decade in leadership roles at high-performing SaaS companies like Salesforce and Smartrecruiters, I think it would be a challenge to find anyone in SoCal with stronger operating chops for B2B software companies. Are there any technology innovations, gadgets, devices, software, that you found most interesting in 2018?

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Southern California SoCal Venture Capital News 100

Tech.Co

JULY 1, 2019

— Multnomah Co Sheriff (@MultCoSO) June 25, 2019. How PolyAI is Redefining the Customer Service Call with “Conversational AI”. Police Body Cam Manufacturer Rejects Facial Recognition Software. So far, they have pulled 5 scooters from the river floor and estimate they will recover 15 more. pic.twitter.com/QF5smBgmfN.

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News Hawthorne Screening Report 159

Xconomy

NOVEMBER 7, 2016

. “Cognitive computing,” artificial intelligence, machine learning, and advanced data analytics are evolving companies’ understanding of their customers in game-changing ways. The Device-Agnostic Customer Experience. Customer expectations now demand seamless and satisfying user experiences.

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Artificial Inteligence Screening Google Customer 106

socalTECH

DECEMBER 27, 2018

Are there any technology innovations, gadgets, devices, software, that you found most interesting in 2018? 2019 will be the year we start seeing a lot of pricing models that entail companies charging their healthcare customer a percentage of what they save them. We have 14 companies in our portfolio now.

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Pasadena Startup Southern California Santa Monica 124

Tech.Co

DECEMBER 28, 2022

million-strong market of digital nomads (up almost 10 million from 2019) has proved to be a smart move for the Austin-based company. In October the company launched Altas , an initiative that gives Wander customers the opportunity to invest in the homes they book. Screenshots from Wander's mobile app. Source: wander.com.

Startup 112

Startup Artificial Inteligence Platform Newsletter 112

socalTECH

DECEMBER 26, 2018

Are there any technology innovations, gadgets, devices, software, that you found most interesting in 2018? Just as entrepreneurs need to have thoughtful answers about business models and customer acquisition, I think they now will also need to be prepared to address issues on community impacts and equity.

Southern California 113

Southern California SoCal Pasadena Startup 113

Startup Professionals Musings

JANUARY 23, 2019

Before you know it, you will have a ten-slide pitch that you can use to gauge interest from potential customers, as well as friends, family, and early investors. Now is the time to build your company culture, and make it one with a can-do attitude, team collaboration, and empowered people with a constant focus on the customer.

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Ideas Slides Writing Startup 99

Tech.Co

FEBRUARY 8, 2019

Spotify’s big competitors, Pandora and Apple Music, might all have the same music, but they don’t have podcasts to attract customers. The relatively open playing field that results makes podcasting a more welcoming, inclusive space, as my recent visit to Podcon 2019 proved. First: better differentiation.

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Acquisition Media News Platform 124

Xconomy

APRIL 2, 2019

PC magazine recently released its 2019 Readers’ Choice Awards and Apple finished #1 for Laptops, Desktop PCs, and Tablets. The Apple “brand” alone is valued in access of $200 billion and the company’s customer satisfaction and loyalty are reflected the way consumers view it.

Satisfaction 61

Satisfaction Customer Custom Capital 61

Startup Professionals Musings

DECEMBER 7, 2019

In business, we all have to deal with real constraints around every unknown, such as a limited budget, not enough time, and fickle customers. With my IBM software product background, I could talk at length about competing with other players with big brands, but your problem may be a wealth of small competitors with no brand.

Help 123

Help Entrepreneur Course IBM 123

socalTECH

SEPTEMBER 4, 2018

Customers heavily adopted in-person returns. We saw the steady stream of customers Nordstrom Rack was getting from HauteLook shoppers, and we realized that we could do that same thing with any retailer. Customers expect the retailers to pay for those returns, they expect returns to be free, and they expect outbound shipping to be free.

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Training Customer Custom Software Review 100

Startup Professionals Musings

OCTOBER 14, 2019

We slowly realized that Microsoft’s value went far beyond his technical contributions, due to his connections with key software developers and relationships with hardware manufacturers who could make the PC revolution universal. Build connections with key customers and competitors. Where is this effort on your priority list?

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IBM IBM Ideas Technical Review 87

Startup Professionals Musings

AUGUST 26, 2019

For example, if you start a new business with a software product you developed, you really need to know the basics of marketing and finance, but you will probably never be the expert in marketing and finance you require. Their lack of trust and sharing will be noted by employees, vendors, and customers, and the business will suffer.

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Software Review Ideas Outsource Development Entrepreneur 98

TechCrunch LA

DECEMBER 2, 2019

The closure might surprise some, considering Coup has brand recognition and, according to the company a loyal customer base that uses its services. Evelozcity rebranded as Canoo in spring 2019 and unveiled its prototype electric vehicle several months later. That’s not enough to be a profitable enterprise.

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Newsletter Startup Los Angeles Tips 135

socalTECH

JULY 17, 2019

For today's interview, we talked with Gina Callari , the COO of RelayCars (www.relaycars.com), a unit of a larger company called EVOX Images, which has developed virtual reality (VR) and augmented reality (AR) software which lets consumers view and experience automobiles using things like Magic Leap and even just smartphone.

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Sales Research Content Edmunds 124

Tech.Co

JUNE 28, 2021

Or are they simply becoming more realistic in what they promise to their customers and their own staff? Tech start-ups are usually spearheading a new narrative in their respective industries,” says Tobias Dawes, CEO of The Software Institute. Are new tech businesses becoming less ambitious in their lofty goals?

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Startup Ideas Venture Capital Course 103

Southern California Edison Blog

JULY 29, 2020

Cyber attacks are extremely expensive and cost organizations significant amounts of money in lost data and customer trust. million, according to a Ponemon Institute and IBM Security 2019 Cost of a Data Breach report 1. Increase security. The average data breach costs $3.92 On average, it takes 279 days to identify and contain a breach.

Networking 56

Networking Organization IBM IBM 56

Tech Zulu Event

MAY 12, 2015

The enterprise collaboration market is forecasted to grow from $47 billion in 2014 to $71 billion in 2019. Incentive was selected as the only social enterprise collaboration platform in Microsoft Ventures’ Customer Access Program, and will be showcased in the Startup Directory, accessible to Microsoft clients worldwide.

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Seed Funding Tool Funding Platform 66

Inverted Software

JANUARY 2, 2019

Defendants also touted the strong demand for its computer gaming GPUs, assuring investors that NVIDIA’s computer gaming customer base would compensate for any decline in revenue from cryptocurrency-related sales. 2019 can be a turbulent year for the company. This can even escalate to hefty fines and cause the stock to collapse further.

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Class Sales Demand Marketing 58

Southern California Edison Blog

FEBRUARY 11, 2020

Local network service providers also leverage proactive monitoring tools to catch and start working on issues before the customer may be aware of them, reducing downtime and enabling faster service request responses. million, or $150 per record lost, according to a Ponemon Institute and IBM Security 2019 Cost of a Data Breach report.

Networking 54

Networking Services Organization Technical Support 54

Tech.Co

MARCH 1, 2018

That’s why Canecto developed a cutting-edge, AI framework designed to be a web analytics assistant and help provide owners relevant insights around their customer base and learn how visitors interact with their content. Their speech recognition software has a high level of accuracy, as though a human was transcribing the information.

Startup 79

Startup Mentor Platform Help 79

Both Sides of the Table

DECEMBER 11, 2022

There were startups and a software industry but barely. In those years I learned to properly build product, price products, sell products and serve customers. They wanted to build new products, solve problems that were unfilled by the last generation of software companies and grow revenue year-over-year while holding costs in check.

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Venture Capital Startup Marketing Pricing 467