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Beachmint, PandoDaily Battle Over Story

socalTECH

It looks like the battle between Los Angeles e-commerce startup Beachmint and technology blog PandoDaily is flaring up into a major firestorm, over the accuracy of a story posted a couple of weeks ago by the tech blog. READ MORE>>. ecommerce news retraction rumor content publishing pandodaily beachmint'

Blogging 153
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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

Tim encouraged us to set up a blog and start talking openly about what we were doing as a company and inviting comments. But I had been reading Munjal Shah’s blog about his experiences at Riya (later renamed Like.com) and this openess had an appeal to me. This was 2006 and we were now working on our second company.

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Why You Should Put Yourself Out There and Try New Products

Both Sides of the Table

In 2008 I started VC blogging. I had blogged when I was an entrepreneur. Some people draw satisfaction by pointing at you and saying, “See! They thought it was like MySpace and why did I need a MySpace page? I went to an industry event where people actually called me self-centered for writing publicly.

Snapchat 150
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Should You Consider Replacing Yourself as CEO?

Both Sides of the Table

Jonathan Strauss took this issue head on in a blog post that I believe every startup founder should read on “ Replacing Oneself as CEO.” I know because I marked the occasion with a blog post on how to have a great VC meeting. Jonathan shared that experience in his blog post so I won’t repeat it.

Startup 303
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The Power of the glass half empty

Berkonomics

But imagine this: at the end of a project or period, you get back a client satisfaction survey with a score of 100%. Not long ago, Kathy Marshall, our Director of Recruitment Quality, blogged about this notion. This applies beyond client satisfaction surveys. Here are some ideas…. Hang in the negative. Now shake things up.

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7 Success Factors When Your People Are The Solution

Startup Professionals Musings

Be accessible on social media, write a blog or articles for industry publications, and participate in conference panels and speaking engagements. Product companies sometimes equate customer satisfaction with customer service, but it’s more than that, especially with services. Be a visible and available expert in your domain.

Startup 174
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6 Tips For Entrepreneurs To Lock In On The Right Road

Startup Professionals Musings

There is no standard course for this, but the answers are accessible online, if you know how to search, follow blogs, and interact with the relevant social media groups. Entrepreneurs should be monitoring online curator platforms and blogs. They do need the first few steps, and where to find the next steps.