Berkonomics

MAY 16, 2019

There must be at least several companies out there right now positioning to compete with you. And although many positioning efforts cross the lines between these, great companies play to the strength of just one. Innovation certainly defines a number of companies catering to early adopters and the mass audiences that follow.

Company 120

Company Companies Pricing Competition 120

socalTECH

APRIL 4, 2013

That''s what Los Angeles-based FieldLevel (www.fieldlevel.com) has been working on, making it easier for coaches to network and exchange information on athletes. We spoke with co-founder Brenton Sullivan about the company''s platform, and how it''s hoping to transform the athletic recruiting process. What is that process?

Coach 252

Coach USC Statistics Startup 252

Startup Professionals Musings

JANUARY 8, 2021

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience has not improved. You have to start with hiring only people who are willing and able to make serious customer service happen.

Startup 154

Startup Training Customer Custom 154

Startup Professionals Musings

JULY 8, 2022

Today more than ever, the evidence is clear that business people need to find and communicate a purpose that goes beyond making a profit, in order to ensure customer engagement, as well as your own, and drive results in the marketplace. Everyone needs to understand what drives you, and how they can help you achieve your purpose.

Technical Review 143

Technical Review Coach Mentor Customer 143

TechCrunch LA

AUGUST 29, 2019

But as users signed on to the service, it became clear that they weren’t looking for training necessarily… Instead what players wanted was a ringer. The company lowers its rates for popular gamers or gamers who are willing to spend more time on the platform either selling their services or actually coaching esports players.

Coach 180

Coach Seed Funding Training Platform 180

Startup Professionals Musings

SEPTEMBER 25, 2022

There is more and more evidence that a more human-centered or heart-centered leadership yields the best results with your team and with customers in the long run. Demand for coaching, counseling, and discipline training is high. Top team members rarely quit the company. Customer relationships culture is slipping.

Training 142

Training Coach Startup Entrepreneur 142

Startup Professionals Musings

APRIL 9, 2021

In these days of rapid change, the pandemic, and worldwide competition, you need to make sure your entire team is customer-focused, innovative, and always looking around the corner for the next big thing. Recent articles report that companies where everyone is focused on the big picture can increase their returns by up to 400 percent.

Coach 174

Coach Activity Customer Custom 174

Startup Professionals Musings

APRIL 14, 2023

You probably realize that the leading edge is very near the bleeding edge, where only early adopter customers dare to tread. On the other hand, if you wait for competitors to get there first, you may be left in the dust with no customers. Otherwise, look for advances from distributors, vendors or even future customers.

Startup 135

Startup Entrepreneur Statistics Course 135

Startup Professionals Musings

JANUARY 23, 2022

In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. Customers demand more engagement and flexibility. People-centric leaders drive ownership and engagement down to their customer-facing team members.

Coach 128

Coach Organization Mentor Startup 128

Startup Professionals Musings

JULY 30, 2023

Even if you were an “A-Player” in your previous organization (top 10-percent performer, high integrity, exceeds on commitments), you had peers and executives around you to provide coaching and keep you centered. Every business purpose must be customer-centric and even altruistic. Increase ownership thinking on business efficiency.

Entrepreneur 85

Entrepreneur Customer Custom Competition 85

Startup Professionals Musings

MARCH 22, 2023

Others, including Jeff Bezos, spent time in a big company or two before breaking away to form their own. Rather than a focus on salary and perks, your focus is on customers, revenue, and operations. As an employee, you only get to execute what others tell you, even if you enjoy the challenge of new requirements and customer feedback.

Startup 111

Startup Satisfaction Metrics Customer 111

Startup Professionals Musings

JANUARY 18, 2023

Customer service has traditionally been focused on the resolution of complaints , primarily after a transaction. My recommendations always include adopting a customer mindset, as well as the following steps: Accept today’s definition of relevant customer support. Treat every customer exceptionally before they complain.

Competition 109

Competition Services Customer Custom 109

Startup Professionals Musings

MARCH 18, 2022

Instead of sizing up new opportunities and actively courting every new customer, you start worrying about cutting costs, repeatable processes , and overtaking known competitors. As a consultant, I hate to see you lose that startup focus on innovation, change, and customers. How about in your industry?

Startup 154

Startup Artificial Inteligence Metrics Netflix 154

Startup Professionals Musings

JANUARY 2, 2021

Perhaps you need to do more to be a role model for accountability , and provide more coaching on exactly what it means. Johnson , was quick to accept accountability via a company apology on Twitter for a racial profiling incident at a Starbucks in Philadelphia, even though he could have claimed that a fired employee was at fault.

Training 173

Training Examples Startup Social Media 173

Both Sides of the Table

MAY 19, 2018

the most counter-intuitive fund-raising advice you’ll ever get I’m about to offer you some fund-raising advice that flies directly in the face of what most conventional wisdom will tell you. These collective sets of documents form the basis of what somebody looking at investing would call “financial due diligence.”

Funding 336

Funding Venture Capital Startup Email 336

Startup Professionals Musings

NOVEMBER 9, 2020

Even if you were an “A-Player” in your previous organization (top 10-percent performer, high integrity, exceeds on commitments), you had peers and executives around you to provide coaching and keep you centered. Every business purpose must be customer-centric and even altruistic. Increase ownership thinking on business efficiency.

Entrepreneur 159

Entrepreneur Customer Custom Competition 159

InfoChachkie

MARCH 3, 2014

August Scott began her Zappos career in their customer support call center. Her positive attitude and willingness to take chances rapidly propelled her to the coveted and influential position of Coach. Several Zappos employees had mentioned "Coach" and the impact she has had on the corporation during our tour. and I loved it.

Coach 182

Coach Startup Study Customer 182

Startup Professionals Musings

JANUARY 19, 2022

I was pleased to see some specific guidance on how team members can better communicate their value at work, without self-aggrandizing, in a new book, “ Influence and Impact ,” by Bill Berman and George Bradt, who speak from experience as a psychologist, and years of coaching in companies across multiple industries.

Coach 119

Coach Organization Technical Review Satisfaction 119

Startup Professionals Musings

OCTOBER 28, 2020

He brings a wealth of experience to the table, based on years of consulting work with middle market companies around the world. If you start with a distorted or biased view of what your company needs, no execution is likely to achieve the results that win. Doing what it takes to win involves risk and sacrifice.

Coach 159

Coach Resource Summary Metrics 159

socalTECH

MAY 30, 2019

Richards--a serial entrepreneur who has been involved in a number of technology companies here, including NTI Group (sold to Blackboard), Internships.com, MP3.com, What is CareerArc? Robin Richards: A number of years ago, we took a look at the landscape and said, what is it that's missing?

Content 193

Content Social Network Coach Help 193

Startup Professionals Musings

MARCH 13, 2021

Once you are able to achieve some real “traction” with your business (paying customers, revenue stream), it may seem the time to relax a bit, but in fact this is the point where many founders start to flounder. The key is to make decisions from data and feedback, once your business has real customers and real products.

Entrepreneur 169

Entrepreneur Startup Coach Mentor 169

Both Sides of the Table

DECEMBER 17, 2012

And it got me thinking about all of the people like him behind the scenes who never get recognized for their significant contributions to the success of companies. And that person has almost certainly chosen specifically to be a startup lawyer over serving other types of customers because he or she enjoys working with entrepreneurs.

Startup 363

Startup Venture Capital Coach Press 363

Startup Professionals Musings

JUNE 5, 2022

The challenge for each of you is to get it handled quickly and effectively, without losing the trust of constituents , as well as customers. What is needed first is your strong leadership, or even a leadership team, to build a plan, assign the right people, and monitor the steps to resolution. Get advice before jumping to conclusions.

Develop 138

Develop Development Coach Satisfaction 138

InfoChachkie

OCTOBER 24, 2011

As Guy Kawasaki pointed out in our recent conversation , “…it is cheaper than ever to start a company. If there was ever a time to start a company, this is it.”. Determining the perfect moment to enter the startup market, whether by creating a company or joining an ongoing venture, is akin to timing the financial markets.

Company 257

Company Companies Startup Study 257

Tech Coast Venture Network

AUGUST 11, 2015

Having great company culture is no longer just an option. In fact, fantastic company culture is almost expected along with other traditional benefits. What does that culture look like? It has established what the company culture is, and fitting into that culture is the most important thing managers look for when hiring.

Examples 100

Examples Company Companies Google 100

Tech Coast Venture Network

AUGUST 11, 2015

Having great company culture is no longer just an option. In fact, fantastic company culture is almost expected along with other traditional benefits. What does that culture look like? It has established what the company culture is, and fitting into that culture is the most important thing managers look for when hiring.

Examples 100

Examples Company Companies Google 100

Startup Professionals Musings

JUNE 21, 2013

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience continues to decline. You have to start with hiring only people who are willing and able to make serious customer service happen.

Customer 92

Customer Custom Startup Services 92

Startup Professionals Musings

FEBRUARY 3, 2021

In fact, customers today also seem more attracted to companies with a higher purpose than profit. Don’t wait for a crisis to decide what is important. Every business will offer you many opportunities in this regard, including honing your communication skills, new business models, and exciting customers.

Satisfaction 173

Satisfaction Mentor Coach Entrepreneur 173

Both Sides of the Table

JANUARY 22, 2014

So I thought I’d write about out with what I would look for in a VC knowing what I know now and why. The last thing you want is a know-it-all telling you what to do when they are at 50,000 and haven’t had to deal with your exact circumstances. VCs should be more of a coach than proscriptively telling you what to do.

Venture Capital 364

Venture Capital Coach Writing SaaS 364

Startup Professionals Musings

MAY 30, 2022

According to one study a decade ago, only 45% of founders plan to exit after stage one, and my guess is that less than half the remainder survive the next stage in their own company. These only come with the proper training, investment in tools, and focus on customer relationships. Optimize the total customer experience.

Sales 147

Sales Metrics Guide Startup 147

Both Sides of the Table

APRIL 3, 2014

Specifically what is often not in the DNA of founders are sales skills. Nor do they exist in the investors of early-stage companies. While we did fine learning on the fly, it turned out that a lot of what we did was wrong. ” So I did want any rational person who wants to improve does – I hired a coach.

Sales 382

Sales Help Startup Pricing 382

TechCrunch LA

NOVEMBER 5, 2021

billion two years ago and is expected to double by 2027, attracting startups, like alternative meat food tech company AKUA , that aim to solidify a prominent place in the up-and-coming industry. million seed round, led by Vibrant Ventures, to give the company $5.4 The global meat substitute market was valued at $4.51

Startup 191

Startup Los Angeles Sample Funding 191

Startup Professionals Musings

JANUARY 21, 2022

Thus, ever after years as an executive in IBM and other companies, I’m still looking for the magic. Howard Schultz, former chief executive of Starbucks, credits servant leadership with driving his company to scale so quickly to now almost 34,000 stores in 80 countries. Help constituents find meaning in what they do.

Framework 127

Framework Organization IBM IBM 127

Startup Professionals Musings

JULY 29, 2023

I’m always excited by the dream, and disappointed by what I perceive as a lack of courage in many people to take the actions required to realize the dream. As you gather your team, recognize that they will need your help and coaching as well. Otherwise your dream will die, no matter what the potential. Marty Zwilling

Ideas 105

Ideas Startup Entrepreneur Social Media 105

Startup Professionals Musings

APRIL 20, 2022

Be sure to encompass all your constituents, especially including customers. Whole Foods , for example, has built their business with a commitment to natural and organic foods, and have a culture of loyal employees and customers, resulting in 500 stores worldwide. Commit to delivering a positive customer experience.

Product 109

Product Training Customer Custom 109

Startup Professionals Musings

FEBRUARY 24, 2021

For many, it’s hard to make the switch from that top-down order-giving culture, and it’s hard to find the time to recruit and coach the new team members you need to scale the business to success. We all need to be humble and recognize that what we need to know about technology and the market changes daily.

Startup 147

Startup Customer Custom Ideas 147

Both Sides of the Table

SEPTEMBER 13, 2011

It’s very common for startup companies to have COO’s. But ask yourself, what does a COO actually do? In a mature company it’s often like a presidential chief of staff. What it tells me is that they’re not properly managing their business. And I decided that his startup company was not MY deal.

Startup 325

Startup Technical Review Sales Report 325