Startup Professionals Musings

MARCH 14, 2012

All the experts these days are talking about the increasing need for customer focus and maximizing sales. Typically entrepreneurs and even professional sales people think this means more emphasis on the customer selling process, when in fact it really means spending more time understanding the customer buying process (view from the customer).

Sales 96

Sales Customer Custom Competition 96

Startup Professionals Musings

JUNE 21, 2013

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience continues to decline. You have to start with hiring only people who are willing and able to make serious customer service happen.

Customer 92

Customer Custom Startup Services 92

Startup Professionals Musings

JANUARY 8, 2021

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience has not improved. You have to start with hiring only people who are willing and able to make serious customer service happen.

Startup 154

Startup Training Customer Custom 154

InfoChachkie

FEBRUARY 20, 2012

This frugality was evidenced by the fact that everyone at Microsoft, even Gates, flew coach until well into the late 1990s. Along with your cash, customers and employees, a healthy startup culture will prove to be one of your most precious assets. . As noted in Core Values , the culture of your startup is entirely in your hands.

Tips 275

Tips Startup IP Santa Barbara 275

Startup Professionals Musings

JULY 8, 2022

Today more than ever, the evidence is clear that business people need to find and communicate a purpose that goes beyond making a profit, in order to ensure customer engagement, as well as your own, and drive results in the marketplace. As you grow, so will your team and customers. Driven to reduce personal hardship and suffering.

Technical Review 143

Technical Review Coach Mentor Customer 143

SoCal CTO

MARCH 4, 2010

Forms Augmenting the team can take various forms: Consulting – defining how to attack particular issues, possibly directly planning Coaching – advising on how to approach particular issues Manage – lead members Execute – take on specific activities Again, this is fairly fuzzy, but it comes down to having mutual expectations.

Technical Review 170

Technical Review Technical Advisors CTO Coach Startup 170

Both Sides of the Table

SEPTEMBER 19, 2010

I’m obviously only naming a small fraction of their investments since I don’t feel inclined to research them all and many other great venture firms have this kind of access. I’m typing this from SFO right now after just attending an executive offsite set up by Motorola and some of their largest retail customers. Or the CEO?

Invest 280

Invest Angel Venture Capital Yahoo 280

Startup Professionals Musings

APRIL 9, 2023

I’m sure you can imagine how much that impacts any business or startup’s ability to react to changing customer needs and growth opportunities, no matter how insightful their leaders. If you and your team are confident in each other, and proud of your business solution, you will not be afraid to innovate as customer requirements change.

Coach 117

Coach Mentor Study Activity 117

Startup Professionals Musings

MAY 1, 2022

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. How many customers will have any idea what this means to them? I like the guidance from marketing coach David Newman’s classic book “ Do It!

Marketing 141

Marketing Startup Social Media Technical Review 141

Eric Greenspan

MAY 9, 2013

So often I find myself coaching others on how they behave on social networks. About me: I’m a dad, a social research marketer, customer service champion, closet chef, TEDster. So I figured I’d share my thoughts publicly: 1. When an old friend posts on your timeline, it better not be an ad for free Southwest tickets.

Social Media 117

Social Media Media IBM IBM 117

Startup Professionals Musings

OCTOBER 9, 2021

Litan, former VP of research at the Kauffman Foundation, that these are exceptions to the rule, rather than a model to emulate. In my view, the most effective entrepreneurs are those with a background of an array of real-life experiences, both positive and negative, as well as good academic and coaching activities.

Entrepreneur 149

Entrepreneur Tips Writing Coach 149

Startup Professionals Musings

FEBRUARY 26, 2021

With some coaching and mentoring from other leaders, I was able to do it myself, so I know you can do it too, by committing to the following strategies: Train yourself to always look for positives, not negatives. We all need a buffer to handle those special cases. Put more focus on building the right relationships.

Coach 137

Coach Training Satisfaction Mentor 137

Startup Professionals Musings

AUGUST 6, 2021

In addition, recent research indicates that maximum productivity is a paradox. It also attracts more customers. The solution is to hire carefully, and then focus on personal motivators, as well as training and coaching. The secret is always leaving some slack in your calendar to maneuver.

Company 162

Company Companies Summary Coach 162

Startup Professionals Musings

SEPTEMBER 22, 2023

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience has not improved. You have to start with hiring only people who are willing and able to make serious customer service happen.

Competition 99

Competition Services Startup Training 99

Startup Professionals Musings

OCTOBER 14, 2022

Investors, partners, team members, and customers implicitly value or devalue a startup based on the leader’s physical presence, emotional identity, social skills, intellectual agility, moral values, and past performance in the domain. I have paraphrased his key points here as follows: Leader personal impact. Leadership brand development.

Technical Review 129

Technical Review Funding Organization Coach 129

Startup Professionals Musings

MAY 24, 2019

For example, it may seem quicker and more effective to hand your service desk employees the store policy manual, and tell them to follow the rules, rather than spend time coaching them on how to really listen to customer feedback, and use their strengths to build customer loyalty. Meet team members on their own turf.

Coach 95

Coach Technical Review Satisfaction Examples 95

Startup Professionals Musings

JANUARY 15, 2020

Investors, partners, team members, and customers implicitly value or devalue a startup based on the leader’s physical presence, emotional identity, social skills, intellectual agility, moral values, and past performance in the domain. I have paraphrased his key points here as follows: Leader personal impact. Leadership brand development.

Technical Review 124

Technical Review Organization Coach Satisfaction 124

Startup Professionals Musings

DECEMBER 5, 2014

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. How many customers will have any idea what this means to them? I like the guidance from marketing coach David Newman’s recent book “ Do It!

Technical Review 103

Technical Review Tips Marketing Entrepreneur 103

Startup Professionals Musings

JUNE 19, 2013

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. How many customers will have any idea what this means to them? I found some help from marketing coach David Newman’s new book “ Do It! Give yourself the “So-what?”

Startup 103

Startup Marketing Social Media Technical Review 103

socalTECH

JANUARY 7, 2016

It's hard to get that kind of rapid feedback, guidance, coaching, and mentoring in such a short period of time elsewhere. Finally, we're seeing some really interesting research in biotech applications, and ways to drive innovation in healthcare research. Omkar Kulkarni: Good question.

Mentor 113

Mentor Startup Coach Ideas 113

Startup Professionals Musings

AUGUST 4, 2019

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. How many customers will have any idea what this means to them? I like the guidance from marketing coach David Newman’s classic book “ Do It!

Marketing 97

Marketing Entrepreneur Startup Technical Review 97

Startup Professionals Musings

NOVEMBER 15, 2014

Litan, former VP of research at the Kauffman Foundation, that these are exceptions to the rule, rather than a model to emulate. In my view, the most effective entrepreneurs are those with a background of an array of real-life experiences, both positive and negative, as well as good academic and coaching activities.

Writing 111

Writing Coach Incubator Entrepreneur 111

Startup Professionals Musings

SEPTEMBER 19, 2018

Provide and seek coach and advocate relationships. The best coaches are people who care about you as a person, without any ulterior motives, and intend to inspire you to be the best that you can be. A good coach is not a critic. Make it a point to get to know other teams and customers.

Tips 95

Tips Mentor Coach Activity 95

socalTECH

JANUARY 7, 2016

It's hard to get that kind of rapid feedback, guidance, coaching, and mentoring in such a short period of time elsewhere. Finally, we're seeing some really interesting research in biotech applications, and ways to drive innovation in healthcare research. Omkar Kulkarni: Good question.

Mentor 100

Mentor Startup Coach Ideas 100

Startup Professionals Musings

AUGUST 30, 2023

In this context, I was impressed with the insights provided in a new book, “ Stay Sane In An Insane World ,” by peak performance coach Greg Harden. Listen to your team, mentors, and customers to recognize real successes and failures, and surround yourself with people who can fill in the gaps. We all have strengths and weaknesses.

Mentor 104

Mentor Startup Coach Satisfaction 104

Startup Professionals Musings

AUGUST 29, 2012

We all start with what researchers term the “ knowing-doing gap.” Solicit coaching and mentoring. Through such efforts, entrepreneurs who actively pursue feedback from their team and their customers are on the road to success. Of course, these need to be customized for every culture and every business environment.

Study 94

Study Startup Activity Mentor 94

Startup Professionals Musings

NOVEMBER 4, 2015

Investors, partners, team members, and customers implicitly value or devalue a startup based on the leader’s physical presence, emotional identity, social skills, intellectual agility, moral values, and past performance in the domain. I have paraphrased his key points here as follows: Leader personal impact. Leadership brand development.

Technical Review 100

Technical Review Organization Coach Satisfaction 100

Startup Professionals Musings

OCTOBER 15, 2016

Litan, former VP of research at the Kauffman Foundation, that these are exceptions to the rule, rather than a model to emulate. In my view, the most effective entrepreneurs are those with a background of an array of real-life experiences, both positive and negative, as well as good academic and coaching activities.

Entrepreneur 98

Entrepreneur Tips Writing Coach 98

Startup Professionals Musings

OCTOBER 28, 2018

Litan, former VP of research at the Kauffman Foundation, that these are exceptions to the rule, rather than a model to emulate. In my view, the most effective entrepreneurs are those with a background of an array of real-life experiences, both positive and negative, as well as good academic and coaching activities.

Startup 97

Startup Writing Coach Incubator 97

Startup Professionals Musings

JUNE 21, 2011

We all start with what researchers term the “ knowing-doing gap.” Solicit coaching and mentoring. Through such efforts, entrepreneurs who actively pursue feedback from their team and their customers are on the road to success. Of course, these need to be customized for every culture and every business environment.

Activity 94

Activity Study Mentor Coach 94

Startup Professionals Musings

AUGUST 28, 2012

Trevor is a highly successful serial entrepreneur and success coach who has studied this phenomenon for many years, including the latest findings in neuroscience. New research shows that if they keep hearing negative messages, your team behavior will change to fit these new perceptions, and not in a good way. Redirect the conversation.

Entrepreneur 104

Entrepreneur Startup Press Coach 104

Startup Professionals Musings

MAY 3, 2023

It’s all about contributing and being connected to team and company values for improving the lives of customers, or possibly a higher-level purpose, such as saving the environment. Provide coaching and facilitate mentorship from others in the company for growth. and leave time for the answer. Make it work now for you.

Startup 113

Startup Summary Coach Metrics 113

Startup Professionals Musings

OCTOBER 7, 2013

Trevor is a highly successful serial entrepreneur and success coach who has studied this phenomenon for many years, including the latest findings in neuroscience. New research shows that if they keep hearing negative messages, your team behavior will change to fit these new perceptions, and not in a good way. Redirect the conversation.

Entrepreneur 100

Entrepreneur Startup Press Coach 100

Startup Professionals Musings

AUGUST 12, 2017

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. How many customers will have any idea what this means to them? I like the guidance from marketing coach David Newman’s classic book “ Do It!

Tips 75

Tips Marketing Technical Review Startup 75

Startup Professionals Musings

MAY 1, 2011

Here is just a sampling of the latest terminology and lingo that I gleaned from Dave, and from some additional research on the Internet, that I think every entrepreneur should know, who may be looking for funding now, or down the road: Micro-VCs. For VCs, early-stage means customer revenue is less than $10M. Business accelerator.

Startup 92

Startup Funding Seed Funding Incubator 92

Startup Professionals Musings

JULY 16, 2012

Here is just a sampling of the latest terminology and lingo that I gleaned from Dave, and from some additional research on the Internet, that I think every entrepreneur should know, who may be looking for funding now, or down the road: Micro-VCs. For VCs, early-stage means customer revenue is less than $10M. Business accelerator.

Entrepreneur 101

Entrepreneur Startup Seed Funding Incubator 101

Startup Professionals Musings

MARCH 30, 2022

After their research and discussions with many Fortune 500 CEOs, they detailed six mindsets they found most prevalent in effective and inspirational business leaders in large companies. You need to make it about more than money, focus on future possibilities, solve for the whole, and kill as much as you create.

Template 109

Template Demand Social Media Summary 109