Remove experience
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HIRE for talent. RENT for experience.

Berkonomics

Think like a startup, with little resources, a limited window of time, and few dollars to spend on expensive experts. This insight comes from a fellow CEO who explains that he leverages his financial resources for growth by dividing his hiring decision into these two boxes. Here’s an example that should resonate.

Resource 156
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7 Ways To Improve Your Team Member Experience At Work

Startup Professionals Musings

A common initiative I hear from business owners today is their effort to improve the customer experience. Some are doing this at the expense of employee experience , which I believe is one of the major causes of employee dissatisfaction and exit of good employees today. Predictive – able to anticipate and provide resources.

Customer 113
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The Scarcest Resource at Startups is Management Bandwidth

Both Sides of the Table

As a VC I regularly meet with companies and listen to their plans. A significant number of the companies I meet with get some form of feedback from me that: “I’m a bit worried that you’re doing too many THINGS. I always tell teams I meet with, “The scarcest resource in your company is management bandwidth.

Resource 415
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7 Ways Growing Companies Drift From Startup Thinking

Startup Professionals Musings

In fact, even within Fortune 100 companies, almost 90 percent have encountered growth stalls or flirted with failure, or worse, in the last 50 years. No company can afford to lose the agility, flexibility, and innovation of a startup. Companies follow each other rather than the market. Change is hard.

Startup 128
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Hire for talent. Rent for experience.

Berkonomics

Think like a startup, with little resources, a limited window of time, and few dollars to spend on expensive experts. This insight comes from a fellow CEO who explains that he leverages his financial resources for growth by dividing his hiring decision into these two boxes. Business management is a series of trade–offs.

Resource 120
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A personal story about quality control

Berkonomics

As my enterprise computer software company which produced innovative lodging systems for hotels and resorts grew quickly, we found ourselves straining to keep up with the hiring and training of good customer support representatives, a critical part of the equation then and still so today in the 24-hour environment of hotel front desk operations.

Training 156
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Make your detailed strategic plan!

Berkonomics

Here are several examples of tactics from my recent experience with companies where I serve as board member. Example tactics for one strategy: [Email readers, continue here…] Strategy Three: Expand into at least three new continents through new distribution channels. Here’s a memory tool for this exercise.

Resource 156