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Carlsbad Company Leaked Location Data For Every Mobile Customer In The US

socalTECH

A major, security leak by a Southern California company, which revealed the location of every single mobile phone customer in the United States to within a couple of hundred feet, was exposed on Thursday --raising questions to how cell phone users data is being used and sold by mobile carriers.

Mobile 100
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App development shop V/One is giving away 50,000 free mobile app builds to budding LA mobile businesses

TechCrunch LA

The Los Angeles-based app development shop, V/One , is giving away 50,000 free mobile app builds through the rest of April as the company officially launches its platform for would-be, LA-based mobile app moguls. Since its soft launch, December 20th of last year, the app development company has built over 100 new applications.

Mobile 250
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6 User-Centered Design Guidelines To Thrill Customers

Startup Professionals Musings

Today’s customers demand more than a good product; they expect a great customer experience. A few companies are leading the way, including Apple with their iPad and iPhone, offering irresistible stores with friendly experts, elegant packaging, and customer service that never ends.

Design 105
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Tapcart Takes $50M For Mobile Commerce

socalTECH

Santa Monica-based Tapcart, a startup focused on helping Shopify-powered e-commerce brands with mobile apps, has raised $50M in a Series B funding round, the company announed Monday afternoon. Tapcart says its platform allows cusomers to create apps using drag-and-drop, codeless tools which merchants can customize for their customers.

Commerce 113
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Private tech companies mobilize to address shortages for medical supplies, masks and sanitizer

TechCrunch LA

While some of the largest privately held technology companies, like SpaceX and Tesla , have shifted to manufacturing ventilators, smaller companies are also trying to pitch in and relieve scarcity locally. 3D-printing companies are working on new ways to manufacture personal protective equipment and swabs for COVID-19 testing.

Company 281
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8 Ways The Stakes Are Higher On Customer Expectations

Startup Professionals Musings

With the advent of the Internet, social media, and instant communication via texting, customer expectations for service, as part of their entire customer experience, have changed. They expect you to be there, to know their history as a customer, and to treat them with priority and respect.

Custom 171
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How Modern Companies Have Redefined Customer Support

Startup Professionals Musings

Too many business owners still think of “ customer support ” as an after-sale process to rectify customer problems with completed transactions. With the advent of instant communication and social media, customer service starts at the first hint of interest by you, and never ends for repeat customers.

Custom 84