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6 User-Centered Design Guidelines To Thrill Customers

Startup Professionals Musings

A few companies are leading the way, including Apple with their iPad and iPhone, offering irresistible stores with friendly experts, elegant packaging, and customer service that never ends. Much has been written about product design, but designing the total experience from the front rarely happens yet.

Design 105
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Half Lives. Social Media. And Snapchat Stories.

Both Sides of the Table

I’ve been online for nearly 30 years (yes, there was CompuServe and Prodigy before the www), blogging for 10 and using social media tools since the earliest days. Twitter was “full fidelity” and Facebook was “curated” by an algo controlled by the company. Social Media. Will that continue? Will new players emerge?

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X1 Discovery Ships Social Media Discovery Software

socalTECH

Pasadena-based X1 Discovery , the Idealab-backed electronic discovery firm split out from X1, said today that it has shipped its first product, X1 Social Discovery. The company said its software is designed to collect "tens of thousands" of social media items per hour, and uses the X1 engine to allow users to search and find information.

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Social Media ?? Beyond Targeted Ads

SoCal Tech Calendar

Tuesday, March 27, 2012 -- Social Media  Beyond Targeted Ads. More and more, companies feel the need to adopt a Social Media strategy. During this evening, youll learn how Social Media can enhance your companys Customer Experience. See [link] (more)

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5 Tips For Startups To Win With Social Media

Startup Professionals Musings

Social media is so pervasive in today’s world that every entrepreneur believes instinctively that they know how to use it for their startup. When it comes to social media for your business, expect a high learning curve, but rest assured it’s not rocket science. Top social networks are Facebook (1.2 billion users).

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imFORZA Spins Out of The Design People

socalTECH

El Segundo-based imFORZA , an online Internet marketing agency, said today that it has been acquired and spun off from parent company The Design People. imFORZA provides search engine optimization, paid search advertising, social media marketing, and other related services.

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LiveOne Buys Gramophone Media

socalTECH

Los Angeles-based on-demand livestreaming and podcasting company LiveOne--which until recently was known as LiveXLive Media--says it has acquired Gramophone Media, a New York-based artist and brand development company. LiveOne says the acquisition is the sixth for the company.

Media 113