Appetize Adds New Customers, Trumpets Growth

socalTECH

Playa Vista-based Appetize , which develops modern, tablet- and handheld-based point of sale (POS) systems, has added a number of high profile customers, and says it has seen record growth this year. Appetize's point-of-sale products are aimed at use at business dining campuses, education campuses, zoos, convention centers, chains, theme parks, and entertainment arenas. appetize point sale food venue retail stadium growth hardware software

Custom 100

How Snapchat Could Increase Team Production

Tech.Co

Being intentionally productive is something we all strive for, but often fail to achieve. Despite those pitiful stats a lot of B2B businesses still pour hundred thousands of dollars into direct sales and keep complaining about low ROI. Routine work is the worst enemy of productivity.

Customer Validation - 33 Great Articles

SoCal CTO

I’m going to take that thought out into the field and validate it with my customers." I’ve spoken to dozens of customers, I have a validated customer persona, built an MVP to test key behavioral hypotheses, and the data doesn’t back what you’re saying."

Custom 195

Appetize Wins Customer In Minneapolis

socalTECH

Los Angeles-based Appetize , which develops tablet-based, enterprise Point-of-Sale hardware and software for venues, said on Thursday that it has scored a win in Minneapolis. Bank Statdium in downtown Minneapolis will use the company's products as its exclusive, POS solution. appetize minneapolis venue point sale retail cash register minnesota vikings sports stadium

Custom 122

Helping Startups Understand Salespeople & the Sales Culture

Both Sides of the Table

Most technology startups seem to be funded by product people or business people. Specifically what is often not in the DNA of founders are sales skills. The result is a lack of knowledge of the process and of sales people themselves. Sales people: Are motivated by cash.

Help 192

Nimble's Jon Ferrara On Retaining And Keeping Customers

socalTECH

As part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. What's the biggest lesson you've learned about retaining and keeping your customers using the subscription model? I believe that if you listen to your customers, they'll tell you everything that you need to know in order to help them grow.

Custom 100

Why Your Startup Needs a Sales Methodology

Both Sides of the Table

Like most startup entrepreneurs, when I began my first company in 1999 I had no formal sales experience. I did have the wherewithal to visit potential customers and try to understand the pain points that I thought could be solved with our solution. question in sales.

Sales 197

Kofax Wins $1.1M Sale

socalTECH

win yesterday, saying that it is offering up its products to an un-named provider of finance and insurance products. Kofax said the sale included $580,000 in software license revenue, $100,000 in maintenance services, and $430,000 in professional services. kofax document processing software customer Irvine-based document processing software developer Kofax reported a $1.1M

Sales 109

Coull Entrepreneurs Get More Customers

InfoChachkie

This allows advertisers to offer affiliate publishers performance-based offers, which are compensated on a pay-per-view, pay-per-click or pay-per-sale basis. We develop products that contextually engage the user at the moment at which they are most actively engaged with a given concept.

Custom 165

Greatly exceed early customer expectations.

Berkonomics

First customers are critical. Your first customers for any product or service form your reference base, the important group of allies that your marketing and sales people rely upon when attempting to create buzz and make a mass market for a new product.

MindTouch Picks Up $12M For Customer Self Service Software

socalTECH

San Diego-based MindTouch , a developer of software-as-a-service tools to help companies create self-service, customer support sites, has raised $12M in a Series A funding. MindTouch, which was founded by Steve Bjorg and Aaron Fulkerson back in 2005, said the funding will go to increase its integration with software such as Salesforce, SAP, and Oracle, and grow its marketing, business development, sales, and engineering teams.

Custom 122

Newegg Expands Into Textbook Sales

socalTECH

Los Angeles-based e-commerce retailer Newegg said this morning that it is expanding its lineup of products, and has expanded into textbook sales for high school and college students. Newegg said that the effort is one of the elements of an effort by the company to broaden its product portfolio. Newegg has been strongly focused on technology products. newegg textbook student college books courses ecommerce sales expansion

NewEgg 109

Your Customer Success Team Is Focusing On The Wrong Definition Of Success

InfoChachkie

He started by stating, “We track customer success.” My initial reaction was, “Great, but I am not sure that qualifies as non-obvious” but then he quickly knocked it out of the park, adding, “We define ‘customer success’ as enabling our customers to generate more prospects and close more sales.

Custom 144

VC Confessions: I Don’t Really Care About Your Product Demo

InfoChachkie

The entrepreneur cannot wait to show me their product via a demo. You’re the first one I’ve met who didn’t want to see our product.” My “no demo” approach is clearly not appropriate when assessing the veracity of investments with a hardware component or with a consumer facing product.

Verengo Solar Sells Assets In Bankruptcy Sale

socalTECH

Financial details of the sale were not announced. Crius Energy Corporation is a provider of electricity, natural gas and solar products to residential and commercial customers. As part of the deal, Verengo said that Crius will provide "debtor-in-possessoin" financing which will enable to the company to continue operating during the sale process.

Marketing Crushes Customer Experience through Data. DUN dun dun!

Tech Zulu Event

That means that despite being a multi-billion industry to drive sales, fewer than 30% met their growth objectives. Apparently, the key to growth is the relationships that you may have with customers and suppliers. The post Marketing Crushes Customer Experience through Data.

How to Shorten Your Sales Cycle and Avoid Wasting Time

Both Sides of the Table

One of the questions I’m most often asked by CEOs is how to hire sales people. I’ve also written extensively on sales and on which sales execs to hire and how to think about the different kinds of sales leaders. Sales & Marketing Advice Startup Advice

Sales 188

Helping Consumers Name Their Own Price For Products, With Greentoe

socalTECH

To bring that ability to name your own price on products, Los Angeles-based Greentoe (www.greentoe.com) recently launched, allowing consumers to name their own price to retailers of everything from electronics to baby products. However, rather than travel services, it''s for products.

Pipeliner CRM's Nikolaus Kimla On Moving to LA, Sales Entrepreneurship

socalTECH

Southern California has a growing number of companies in the customer relationship management area, including a fairly new company in the area, Pipeliner CRM (www.pipelinersales.com). Nikolaus Kimla: We started to promote the product, and saw immediately that it was rocking around the world.

Sales 173

Social Media, the Customer Service Spectator, or Superstar?

Eric Greenspan

Using social media to increase your company’s touch and reach with each of your customers may be the most important reason to jump in to this game changing strategy. However, if your customers don’t post anything at all, good or bad, perhaps your pricing is too high overall.

How to Create And Use Snapchat’s New Custom Geofilters

Tech Zulu Event

Less than a month ago, Snapchat opened custom on-demand geofilters to everyone. Industry news was excited, but for how amazing of a product they are, custom Snapchat geofilters have remained stunningly under the radar. So what’s exciting about this new product?

Startup Pricing: Are You Selling A Giffen Product?

InfoChachkie

A recurring entrepreneurial challenge is to determine the optimal price of a new product, especially absent a directly competitive alternative. When we launched GoToAssist, we offered our customers the option to brand the customer-facing webpages with their logo and brand colors.

Coull Entrepreneurs Get More Customers

InfoChachkie

Coull Entrepreneurs Get More Customers. In addition, a number of advertisers have invested significant resources into creating libraries of video content which effectively communicate brand and product attributes but are incapable of eliciting a particular action, such as: clicking to a landing page, completing a lead form, or initiating a purchase. We develop products that contextually engage the user at the moment at which they are most actively engaged with a given concept.

Custom 100

Rexter Launching New Product At Microsoft Accelerator Demo Day

socalTECH

Pasadena-based customer relationship management (CRM) software developer Rexter is launching a new product, later today, at the Microsoft Accelerator Demo Day in Seattle. The company--which entered the accelerator earlier this year--said its new product, Rexter360 , is an enterprise version of its RexterPro product, which helps users by applying a scientific, mathematical calculation of relationship strength and engagement level to figure out who to call to advance sales activities.

Autotask Eyes Los Angeles Sales Office

socalTECH

Hosted IT business management software provider Autotask says that it is planning to expand in Los Angeles, and will be opening up a new field sales office here sometime later this year. The business software maker, which is based in New York, provides customer service relationship management, service desk, and other IT business management products to its customers. autotask business management software sales

Improving Sales: The Excuse Departement is Closed

Both Sides of the Table

Most technology startups seem to be funded by product people or business people. Specifically what is often not in the DNA of founders are sales skills. The result is a lack of knowledge of the process and of sales people themselves. Sales people: Are motivated by cash.

Sales 152

The Danger of Crocodile Sales

Both Sides of the Table

I’d like to talk about Crocodile Salesmen in 3 scenarios: 1) when YOU are selling (or someone on your team), 2) when you are trying to recruit a sales person. But how to apply “listening&# in a sales meeting? Let’s assume you run a Customer Support software company.

Sales 150

Attract A MILLION New Customers Overnight with YouTube Marketing – Literally

Tech Zulu Event

Years before Hello Flo’s “The Camp Gyno” video existed, in 2009, Orabrush, a tongue cleaner company, was setting the precedent for what would be how to make a million dollars in ecommerce sales utilizing YouTube marketing. Dollar Shave Club production team: 10,891,788 views.

Increase Your Sales Velocity By Saying No To Pilots

InfoChachkie

Indecisive prospects diffuse a startup''s focus and slow down its sales velocity. Thus, startups must quickly determine which prospects are most likely to purchase in the near term and focus their energy on delivering these prospective customers an incredible experience.

Sales 156

How Event Farm Is Making Events A Part Of Your Sales Funnel

SoCal Tech Calendar

In the corporate world, events are more than just an event�they are opportunity to connect with your customers and turn potential customers into buyers. The most obvious, is to drive sales. We handle the digital invitation, and provide a custom branded experience, and a white canvas technology that lets someone like Facebook completely overhaul how the experience looks and feels for attendees. entrepreneur interview growth sales costello ryan farm event eventfarm

Sales 133

How to Acquire Customers by Marketing “Heroes”

Both Sides of the Table

Social proof is defined as “looking for others to guide our decisions&# and is also one of the most important techniques in acquiring customers in your company. We like to use new product and gain benefits before our peers. People like you use this product.

Custom 136

Startup Children – How To Parent An Entrepreneur (Part II) - Sales Advice From Dr. Seuss

InfoChachkie

Man or woman, the tactics deployed by Sam are applicable to any sales situation and can be put to use by any salesperson, irrespective of their gender. The story begins with the unwitting, future customer relaxing and reading the paper. Entrepreneur Partnerships Sales The Fringe

Sales 161

Bridg Aims At Restaurants With New CRM Software

socalTECH

Los Angeles-based software developer Bridg said this week that it has launched a new customer relationship management (CRM) software product specifically aimed at restaurants. According to the company, it is using information from point-of-sale (POS), email, loyalty, online ordering, and other areas to help give restaurants a single, unified view of their individual customers, and helps those restaurants identify growth opportunities based on that data.