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Social Media, the Customer Service Spectator, or Superstar?

Eric Greenspan

Using social media to increase your company’s touch and reach with each of your customers may be the most important reason to jump in to this game changing strategy. Social media can help bridge a long standing gap between customers and the companies they trust with their hard earned cash. 40,000) to join me on Facebook.

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Which Enterprise-Level Managed Network Services Best Address Connectivity Challenges?

Southern California Edison Blog

One effective way to address these needs, offload maintenance tasks, and boost performance is to leverage managed solutions from a network services provider. Large and growing enterprises are constantly thinking ahead; in order to expand service offerings and team sizes, upgrading network capacity is often the solution.

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What Should You Do with Your Crappy Little Services Business?

Both Sides of the Table

There’s a line of thinking in Silicon Valley that you should build product businesses rather than services businesses. It’s nearly impossible to get a services company financed by VCs. And stop effing around trying to create a product company.&#. Why Shouldn’t Most Services Businesses Raise VC?

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Canoo, the electric vehicle startup formed from Faraday Future’s ashes, seeks $200 million

TechCrunch LA

Canoo is locking in final contracts with its vendors and is going to be in production with prototypes before the end of the year. The company touts that its different cabins can be tailored to suit the needs of different customers — ranging from commuter vehicles, public or group transportation, delivery vehicles, and private cars.

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10 Key Business Plan Elements Not In A Product Spec

Startup Professionals Musings

For the rest of us, we need a business plan, as well as a product plan. Some of you may be convinced that your product specification communicates the product message even better than a business plan, so why be redundant? Use non-fuzzy terms to quantify customer value. Provide specifics on the customer business model.

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Top 3 Government Network Security Setups

Southern California Edison Blog

Network speeds are closely tied to an organization’s ability to stay productive and remain competitive and profitable at all times. As businesses expand and take on new services, technologies, and a larger workforce, they require more network capacity to support growth without sacrificing efficiency. . Use Wired Connections.

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Your Product Needs to be 10x Better than the Competition to Win. Here’s Why:

Both Sides of the Table

The idea actually came to him from the Yellow Pages business. He took out an ad in the Yellow Pages (it was the early 80′s, pre Internet), which cost him $1,000 / month for a half-page ad. So the Yellow Page business was always “pay for placement.&#. If it worked in the Yellow Pages, why not on the Internet?