Customer Email Product Sales 
Both Sides of the Table
SEPTEMBER 28, 2011
That great productivity drain that we somehow all buy into. I’ve taken to saying, “Email is our personal to-do list that anybody adds to – whether they know us or not.” I have taken to limiting my outbound email. ” What I’ve observed is that the email generation has shifted cultural norms. .”
Berkonomics
AUGUST 3, 2017
First customers are critical. Your first customers for any product or service form your reference base, the important group of allies that your marketing and sales people rely upon when attempting to create buzz and make a mass market for a new product. Make your customer a partner in the process.
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Berkonomics
JANUARY 12, 2023
Management undertakes a simple exercise of calculating the increased profitability of shutting down all R&D, sales and subordinate operations, and universally notes with shock the high net profit that results – from shutting down all operations except customer service to recurring customers (as in software support operations.).
Both Sides of the Table
JUNE 23, 2013
Every sales organization with more than a handful of reps or that is across multiple offices or time zones would benefit from having a sales methodology. Simply, this is identifying a customer need that has economic value to them if they can solve it. This solves the customer question, “Why Buy Anything?”.
Startup Professionals Musings
JUNE 23, 2021
Yet, as a business consultant, I often find minimal focus on improving employee engagement and assessing their customer-facing performance. For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees.
TechCrunch LA
JULY 19, 2022
It also handles the back end as well by automating the posting, sale and shipment of unsold inventory while offering immediate payment to creditworthy sellers. More people are focused on the beginning of the product lifecycle; very few are focused at the end.”. That’s our vision.”.
Berkonomics
SEPTEMBER 28, 2023
First customers are critical. Your first customers for any product or service form your reference base, the important group of allies that your marketing and salespeople rely upon when attempting to create buzz and make a mass market for a new product. Make your customer a partner in the process.
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