socalTECH

MARCH 1, 2012

Last week, Pasadena-based Punchcard (www.punchcard.com) launched its mobile apps, which help local retailers provide rewards to loyal customers. It provides consumer rewards, and on the merchant side, it allows them to identify local customers and reacquire them by pushing them offers and incentives to come back. What is Punchcard?

Southern California 245

Southern California Idealab Startup Custom 245

socalTECH

JANUARY 2, 2013

Browse our job postings , and navigate our (new) extensive map of Southern California high tech companies in your neighborhood. Get new customers. Sign up for our daily email newsletter to get our news delivered to you directly every morning, or search our news archives. Find funding for your startup. Expand your company.

SoCalTech 124

SoCalTech Help Southern California High Tech 124

Steve Reich

JUNE 11, 2012

This is not an article about the high moral purpose and the nobility of listening to your customers. It is an article about how to make your company worth a fortune by listening to your customers. Why do so many of us have iPhones? It gives the best customer experience of any phone. Why does Google dominate search?

Custom 97

Custom Customer Software Review SaaS 97

TechCrunch LA

APRIL 12, 2018

Mahdessian and Kuzoyan met on a ski trip organized by the Armenian student associations at Stanford and the University of Southern California back when both men were in college. Indeed, more than 60% of U.S. workers and even more globally fall into these “blue collar” industries.

Glendale 271

Glendale Los Angeles Startup Technical Review 271

Berkonomics

JANUARY 31, 2013

And that certainly counts for customers too, although the customer jungle drums don’t communicate quite as fast as the virtual water cooler system, even with today’s many ways of posting negative reviews about company behavior. Email readers, continue here.] Now that’s showing faith. Actions always speak louder than words.

Southern California 176

Southern California Custom Customer Demand 176

SoCal CTO

JANUARY 5, 2011

500 Hats , February 1, 2010 When to Use Facebook Connect – Twitter Oauth – Google Friend Connect for Authentication? First Principles. Steve Blank , January 25, 2010 10 Tips for Adding Game Mechanics to a Non-Gaming Service - ReadWriteStart , September 21, 2010 Startups & VCs: Learn How to Design, Market, & Eat Your Own. -

Startup 378

Startup Venture Capital Blogging CTO Coach 378

socalTECH

MARCH 20, 2009

Southern California's high tech news and companies. Backing Southern California's next great technology companies. We Create Demand for California's Technology Companies. Custom Insurance Programs for Technology Companies. customer relationship marketing programs designed to preserve your core revenue.

Rustic Canyon 100

Rustic Canyon Southern California Technology Council High Tech 100

socalTECH

MAY 27, 2009

A few months ago, Peter Lee --a venture local capitalist who has served at firms such as Prism Ventures and Clearstone Ventures Partners--joined a relatively unknown venture firm here in Southern California, Baroda Ventures (www.barodaventures.com). He made a lot of money from those deals, so in 1999 he set up Baroda Ventures.

Southern California 113

Southern California Venture Capital Startup SoCal 113

Berkonomics

MAY 16, 2013

First, in the late 1960’s (yes, I know, a long time ago), there were 31 phonograph record manufacturing plants in Southern California alone. Email readers, continue here.] Here it is, not so many years later, and the signs are more subtle yet, but the speed of obsolescence is much faster.

Southern California 228

Southern California Social Network Press Guide 228

socalTECH

MARCH 27, 2009

Thanks to all of the sponsors and advertisers, who allow us to keep you updated on Southern California's high tech news and companies. Interesting in reaching Southern California's high tech industry? Email us at info@socaltech.com. Backing Southern California's next great technology companies.

SoCalTech 100

SoCalTech Southern California Rustic Canyon Technology Council 100

SoCal CTO

MARCH 1, 2010

Startup Killer: the Cost of Customer Acquisition | For Entrepreneurs , February 2, 2010 Looks at the critical equation around customer acquisition cost vs. customer lifetime value similar to what I discussed in Startup Metrics but in more depth. Great stuff.

Pricing 150

Pricing Acquisition Custom Customer 150

SoCal CTO

FEBRUARY 17, 2007

skip to main | skip to sidebar SoCal CTO Saturday, February 17, 2007 Where LinkedIn Works for Me Ive been a long time user of LinkedIn , but only recently have started getting the benefits I always expected. Sometimes, Ill use LinkedIn to contact my network, but mostly I still just go to their profile and email them.

CTO Coach 150

CTO Coach Southern California CTO Hire Social Media 150

socalTECH

JANUARY 2, 2015

We''ve been featuring a few reflections on the last year from a number of movers and shakers in Southern California''s technology industry over the last couple of weeks, during the holidays. So how do you address these odds and win? Then treat these customers well and great things will happen.maybe maybe even 10x.

Capital 100

Capital Cloud Computing Southern California Equity 100

socalTECH

JULY 12, 2013

We are also pushing out updates all the time to our customers. IN the past, that would have meant sending emails, giving a call to IT, articulating what you need, and eventually your ticket might get closed down in a week or a month. One of our customers has 6,500 separate and distinct applications.

CIO 207

CIO Southern California Technical Review Software Review 207

SoCal CTO

AUGUST 4, 2011

Before I jump into the 28 questions, let me start with 14 questions that I will want to go through first so I know a bit more about what we are talking about. Think of these as the big upfront questions: Who are the customers? Do you need to round trip an email to validate the email? What’s their specific need / pain?

Develop 396

Develop Development Startup SEO 396

SoCal CTO

AUGUST 4, 2011

Before I jump into the 28 questions, let me start with 14 questions that I will want to go through first so I know a bit more about what we are talking about. Think of these as the big upfront questions: Who are the customers? Do you need to round trip an email to validate the email? What’s their specific need / pain?

Develop 384

Develop Development Startup SEO 384

socalTECH

JULY 24, 2014

Southern California has a growing number of companies in the customer relationship management area, including a fairly new company in the area, Pipeliner CRM (www.pipelinersales.com). We knew that 53 percent of all CRM systems in the cloud were sold in America, so it was an easy decision to move here.

Sales 229

Sales Startup Software Custom 229

socalTECH

OCTOBER 23, 2012

We don't need for you to be breakeven company, but a business with paying customers is great validation in itself. I think the right team and network are very important, as is traction, validated by customers. How does Southern California versus Silicon Valley compare so far? Experience is a big thing for you?

Funding 253

Funding Startup Invest Commerce 253

Berkonomics

DECEMBER 26, 2013

Dave’s Note: William Fisher is CEO of Quicksilver Software, a software and Internet game development company in Southern California. I think the number one factor in my endurance is building strong relationships with members of my team, so that they are supportive when things go badly, as they sometimes do in this business. .”

Offshore 189

Offshore Examples Southern California Email 189

Both Sides of the Table

APRIL 17, 2010

Walk into any Coffee Bean & Tea Leaf in Southern California and you can’t miss their digital screens. They have developed a cloud-based platform for merchants to publish to multiple distribution networks, including social, mobile and email. Tags: SoCal Stuff. Watch this space.

Company 276

Company Companies Startup Southern California 276

socalTECH

SEPTEMBER 23, 2020

We launched our application officially in February of 2019, and we've now been in Southern California for 18 months. What we saw that was really interesting, was in mid-May, we started seeing lots of emails and phone calls for membership. Another big thing that I've learned, which is really useful, is about acquiring customers.

Startup 203

Startup Entrepreneur Southern California Netflix 203

Both Sides of the Table

OCTOBER 17, 2009

This posting was inspired by an email from Rajat Suri who wrote me an email in response to Chris Dixon’s blog post (link below) from August, which recently re-ran on Business Insider and has generated much Twitter chatter. This is part of my ongoing series about Raising Venture Capital. What gives? Am I a hypocrite?

Seed Funding 283

Seed Funding Venture Capital Funding Software Review 283

Both Sides of the Table

FEBRUARY 7, 2013

And because I wanted Ethan to be able to attract a great team, build & iterate a product, test it with initial customers and refine his strategy before having to take the wrappers off of his company. We will stay in LA and then Southern California before branching out into our 2nd & 3rd markets. So there you have it.

CTO Coach 359

CTO Coach Google CTO Hire Yammer 359

socalTECH

DECEMBER 7, 2012

If you're a business, what's the best way to send out phone calls and text, and communicate with your customers via phone? One way is to automate the process, which is what Los Angeles-based CallFire has been helping its business customers with. What is CallFire? How did you end up in this market? What's your next growth area?

West Los Angeles 176

West Los Angeles Custom Customer Tool 176

SoCal CTO

MAY 4, 2010

Redeye VC , April 13, 2010 Startup Development - SoCal CTO , April 23, 2010 Want to Know the Difference Between a CTO and a VP Engineering? Some great posts from April 2010 that talk to me in terms of being a CTO at a Startup.

CTO Hire 150

CTO Hire Venture Capital Startup Social Network 150

Both Sides of the Table

JANUARY 11, 2014

” Sean is somebody widely respected in Silicon Valley (although he now lives in SoCal) for having helped many early-stage companies go through major growth periods by quantitatively testing features with audiences to help diagnose what led to growth. But I still believe Sean Ellis was right.

Technical Review 384

Technical Review SEM SEO Marketing 384

socalTECH

JANUARY 9, 2012

What do you do when a new industry, which serves the same customers as you do, suddenly appears and starts to grow astronomically? It takes mo bile, email, and retail into a single engine, which increases the value of new and existing customers. What kind of customers are using your product?

Startup 208

Startup Custom Customer Commerce 208

Eric Greenspan

OCTOBER 29, 2009

If you’ve ever received an email from me, you’d know that I always sign my emails with “to the moon.&# Borrowed from the Honeymooners, I’m shooting for the moon in my business venture. It’s a fun company, but customer acquisition is the biggest challenge we face. This week has been amazing.

Blogging 100

Blogging Email Yammer Doc 100

socalTECH

SEPTEMBER 1, 2011

Southern California--despite the lack of huge, name brand firms-- has a significant number of enterprise software companies, of which Network Automation is just one. Our marquis customers are companies like Citibank and Lowe's Corporation, along with many others. About 30 to 45 percent of our business is international.

Networking 214

Networking IBM IBM Pacific Palisades 214

socalTECH

AUGUST 7, 2014

Bryce Maddock: TaskUs is the best provider in the world of customer care and back office services for emerging growth companies. Customer care, obviously, is emails, phone calls, and customer service back office services. What''s the story behind the company? READ MORE>>.

Startup 231

Startup Technology Outsource Santa Monica 231

Eric Greenspan

MAY 9, 2013

It was an awesome company with a cult-like following and over 40,000 customers in Socal. I emailed each of his teachers for confirmation. They have to have some “mind-blowing customer experience” aspect as that is my mantra. The brand was a household name and my son knew it. I listened and I got involved.

SoCal 174

SoCal Southern California IBM IBM 174

Tech Zulu Event

NOVEMBER 30, 2012

For years now, companies have been forced to choose between cumbersome, expensive Virtual Data Rooms and decentralized, unsecure email to manage their complex transactions. He helped develop an airline tracking system for Homeland Security and is an organizer of the Agile Open SoCal conference. million Raised.

Technical Review 88

Technical Review Software Review Bertelsmann Technology 88

SoCal CTO

DECEMBER 19, 2012

This should be an iterative process with advisors and customers providing feedback on the product. Just make note of it in the document and/or in an email when you send it. Customer Development Notes I'm assuming founders are having customer development conversations. You likely are writing your first one of these.

Develop 354

Develop Development Technical Review CTO Coach 354

socalTECH

JANUARY 22, 2014

It was founded by Paul Sidlo, who is from Los Angeles, and it''s very much a Southern California company. We believe tha restaurant customers are multi-channel nowadays. We have actually develops all of those channels, which enables a customer to pick any channel and enable an order, digitally or through a call center.

Mobile 127

Mobile Custom Customer Platform 127

socalTECH

JUNE 23, 2011

One trend in the Southern California high tech startup market has been an increasing number of startups--and executives--who have been looking to combine their interests in business with their enthusiasm for giving back through nonprofits and causes. Your prior background was in email marketing--how has this been different for you?

Causecast 222

Causecast Startup Content Education 222

Eric Greenspan

DECEMBER 13, 2009

The seven minute piece went on to showcase many of our accomplishments as a company, including the awarding of Services Company of the Year in 2006 by the Tech Council of Southern California and our back to back wins of “Best of Computer Repair&# in Santa Barbara, voted on by readers of the Independent. They asked, I agreed.

Burbank 156

Burbank Yahoo News Social Media 156

InfoChachkie

NOVEMBER 23, 2015

Hi John - if I recall correctly, this was the very first investor meeting we had for Twilio so I bet it was interesting I considered Kevin to be a friendly to get feedback on the pitch. <Note: <Note: I edited a few comments from Jeff's email, none of which related to our meeting in 2008.> > -jeff.

Venture Capital 100

Venture Capital Technical Review Software Review Southern California 100