Startup Professionals Musings

JULY 16, 2022

We are living in a new generation of business, where customers drive the experience, and highly engaged employees are required to keep up with customer expectations. Enlightenment refers to an interest in staying informed and approaching every interaction free of prejudice. Enlightened: open your mind and constantly learn.

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Startup Professionals Musings

MAY 27, 2023

With interactive social media and video everywhere, everyone needs to feel they have a relationship with their leaders, and every brand needs leader personification for customers to relate. Interact with employees and customers on a regular basis. Never be too busy to talk to real customers.

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Customer Custom Social Media Metrics 140

Both Sides of the Table

AUGUST 11, 2021

Photo by Vanna Phon on Unsplash Customer acquisition is the lifeblood of many startups from e-commerce to gaming to marketplace companies, among others. that’s where the customers are. But if you ask anyone in the ecosystem of customer acquisition?—?founders, no surprise?—?that’s founders, marketers, investors?—?and

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Startup Professionals Musings

DECEMBER 25, 2021

Today’s customers are overloaded and overwhelmed by too much information, so making a decision is a challenge. Levitin outlines ten universal truths about selling, and the customer decision process, which every business needs to address in their product, business model, and their whole customer experience.

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Customer Custom Sales Social Media 136

Startup Professionals Musings

OCTOBER 30, 2022

Today’s customers are much more in control of their buying decision, as they have more choices and more information than ever before. Bloom’s classic book, “ The New Experts: Win Today's Newly Empowered Customers.” This is a key moment where your customer acquisition costs go way down, and your profits go way up.

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Customer Custom Startup Course 146

Berkonomics

JANUARY 9, 2020

One of your employees is approached by an employee of a customer or of a supplier, stating that “It sure would be great to work in your company.” The front desk clerk cheerfully gave my CEO the hotel owner’s contact information. The recruitment traps. It has happened to all of us who have been leaders in business long enough.

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Customer Custom Innocal Email 156

TechCrunch LA

APRIL 14, 2021

A security lapse at online grocery delivery startup Mercato exposed tens of thousands of customer orders, TechCrunch has learned. The company fixed the data spill, but has not yet alerted its customers. Each record also had the user’s IP address of the device they used to place the order. How to respond to a data breach.

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Customer Custom Startup IP 153

TechCrunch LA

AUGUST 17, 2021

A California-based medical startup that provides COVID-19 testing across Los Angeles has pulled down a website it used to allow customers to access their test results after a customer found a vulnerability that allowed access to other people’s personal information. Read more on TechCrunch.

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Software Review Los Angeles Custom Customer 205

Both Sides of the Table

JUNE 17, 2013

The point of PUCCKA was to develop a common methodology to make sure our whole team approaches sales with the same mindset and to give us a language to talk with each other about our prospects, as in, “have you identified your customers pain point yet?”. The goal is to get the customer speaking about their organization.

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Startup Professionals Musings

FEBRUARY 25, 2022

I’m sure you have all noticed how today’s customers have changed the way they shop, but I still find, as an advisor and consultant, that many of you aren’t sure how to deal with the new mode, or are still waiting for things to get back to the old normal. Convenience is in the eye of the customer, not your company.

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Demand Customer Custom Startup 126

Both Sides of the Table

DECEMBER 3, 2013

Put simply, the amount of public, real-time information that is now being created by hundreds of millions of users and soon billions of objects will change the way every major business, organization or government must operate. But what if you’re a credit card company and you want to know where to find your next customers?

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Social Media Yammer Invest Organization 358

Berkonomics

MAY 4, 2017

Only then, after when the information might have been useful, could I see how well I did. Finally, what good is the information contained in a great dashboard if you ignore it? Finally, what good is the information contained in a great dashboard if you ignore it?

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Startup Professionals Musings

MARCH 14, 2022

With the ITRC 2021 End-of-Year Data Breach Report revealing a 68 percent increase in stolen sensitive personal information, there is a growing population out there worried about all the people intent on hurting them. A few years earlier, Marriott account information was hacked, and some feel it hasn’t fully recovered since.

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Customer Custom Technical Review Symantec 137

Both Sides of the Table

NOVEMBER 5, 2012

You need to segment your audience and find a way to get your highest quality customers over to O&O (owned & operated) inventory where you can get higher CPMs, sell merchandise and capture more customer information. You can earn the right to ask for customer information and remarket to them. They have to.

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Hollywood Content Yahoo Java 374

Both Sides of the Table

JUNE 4, 2013

Compelling in the sense that you solve a real problem a target group of potential customers has with a product that is significantly better than the alternatives on that market. The idea of “going deep” with customers has always shaped how I think. I found myself in violent agreement with Fred’s blog post(s).

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Startup Professionals Musings

FEBRUARY 4, 2023

Businesses see this as the Holy Grail for finally being able to predict who, where, and when customers will buy their existing solutions, and what their future solutions must look like to be attractive. Information overload and data quality. quintillion bytes a day. In reality, more data does not necessarily lead to better decisions.

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Customer Custom Social Media Research 115

Startup Professionals Musings

MARCH 26, 2022

They do it because engaged customers become loyal advocates and buyers. It’s a dynamic customer environment out there. Motivate people, including your customers, to do something to improve your marketing today. Ask your customers and partners for ideas, try them all, measure results, and scale up the ones that work.

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Customer Custom Technical Review Social Media 107

Both Sides of the Table

SEPTEMBER 15, 2013

Building direct customer relationships with viewers (who want to tune into your channels). Your goal at Walmart ought to be to build customer awareness and ultimately persuade a sub-segment of the Walmart shopper to come buy your candy bars at specialty shops or at your companies website directly, where you’ll make much better margin.

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Both Sides of the Table

MARCH 14, 2013

Will I have information that other journalists don’t have (otherwise known as a “scoop”)? The idea is that you put out information with data and a point-of-view and that becomes the story rather than you. That chart has information on it. Do I have data or facts to present so the story has legs? I am a VC.

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Marketing Press Blogging Startup 389

TechCrunch LA

DECEMBER 17, 2020

Human resources professionals can be wellsprings of information beyond simply ensuring that management misbehavior doesn’t metastasize into a company-wide debacle. They also provide information on how to furlough employees, how to rehire staff and how to account for both situations.

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TechEmpower

NOVEMBER 13, 2023

So instead, we fill it with a completely custom blurb, written just for him: Hello! The information provided was all pulled from data he’s already entered - just Mark, Houston, Math Teacher, Teach for America. Now that AI is here to help, every textbox is an opportunity to help a customer through the challenge.

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Generative AI Artificial Inteligence TechEmpower Tips 297

TechEmpower

OCTOBER 9, 2023

This has significantly reduced the time team members spend searching for information, enabling them to stay focused on their core tasks. For businesses, this means tapping into a broader informational spectrum without the need for manual data entry or updates. or "How can I modify my direct deposit account?"

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Generative AI Artificial Inteligence Tool Knowledge Base 348

TechEmpower

MARCH 4, 2024

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

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Startup Professionals Musings

AUGUST 24, 2022

As a business consultant and angel investor, I often ask for your own assessment of marketing ROI , or customer acquisition cost (CAC). I paraphrase here the key challenges he identifies, adding my own insights: Marketing ROI requires cross-enterprise information. Are you making the proper investment, and is it paying off?

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Customer Custom Acquisition Technical Review 100

TechCrunch LA

MARCH 14, 2019

Customers can already place an order for the Tesla Model Y, a mid-sized crossover SUV that won’t go into production until 2020. Tesla requires a $2,500 deposit to complete the order for the all-electric vehicle, according to information posted on its website. The Model Y will come standard as a five seater.

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TechCrunch LA

SEPTEMBER 23, 2020

“Our first few customers really grew using [the software] and facilitating that at home factory workflow,” said First Resonance co-founder Karan Talati. . The company currently has six customers (with the bulk of them signing on in June and July) and charges per-seat in a traditional software as a service model.

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SpaceX Tool Los Angeles Design 248

Berkonomics

NOVEMBER 12, 2020

Creating a new product in a relative vacuum is an exercise in complete trust that you know what’s best for the customer, perhaps even without interaction with such a customer. The first step : Involve potential customers early. You can use or discard the information you receive. Involve your customers early.

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Product Custom Customer Ideas 156

Both Sides of the Table

JANUARY 6, 2014

The functions of an early-stage board are pretty obvious and well understood: Providing introductions to customers, biz dev partners, recruits, the press, other investors, etc. Over time you start to figure out who you customers are and how to sell to them or how to get them to adopt your products if you’re a consumer-oriented startup.

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Startup Sales Technical Review Software Review 325

Both Sides of the Table

MAY 27, 2013

Partly out of the fact that in 1 week I depart for England to speak at LeWeb, attend our DataSift board meeting and generally make myself available to the DataSift team to meet their customers, partners and employees. So naturally we’re pushing for him to drop critical information when their paths cross organically.

Tips 365

Tips Email Venture Capital CTO Coach 365

Both Sides of the Table

MAY 14, 2018

Detailed roadmap of features you plan to build Detailed customer information Salary information Any other information you wouldn’t want seen or know by your competitors or a larger audience In short, there is nothing in your deck that should give you pause or make you feel like you can’t just send the damn file to somebody.

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Funding Venture Capital IP Competition 239

Both Sides of the Table

MAY 20, 2020

Customers were happy and restaurants focused on their in-store business. The problem for the restaurants is that the more successful the “aggregators” of customer demand become over time, the less power the restaurants themselves have individually. they just put up with the food delivery company fees. so, too, are restaurants.

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SaaS Custom Customer Technical Review 242

TechEmpower

JULY 24, 2023

Even when they have talked to multiple developers or development firms, we’re often the first to ask basic questions like “Who are your customers?” Who are the customers? Can you provide specific examples of different types of customers, what they need, and what the system will do for them? will you leverage?

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Develop Development Technical Review SEO 520

Both Sides of the Table

SEPTEMBER 17, 2013

You can ask them to come and watch your videos at your owned & operated websites (O&O) where you can make higher margins as well as ask directly for more meaningful customer information such as Facebook connections, Twitter oAuths, email addresses and the like. Build Direct Relationships with Customers.

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Startup Professionals Musings

OCTOBER 3, 2020

I share her view of the ten key elements of the basic framework and vocabulary of open information sharing and open decision making: Explaining: creating buy-in. Employees can share best practices with customers on social network platforms and customers can help each other. Conversing: engaging in a dialogue with others.

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Framework Social Media Software Review Social Network 159

TechCrunch LA

DECEMBER 8, 2020

The company differentiates itself from the pack by monitoring the perimeter of its customers’ networks and alerting them to security risks or vulnerabilities. In the past year, the company has tripled its headcount and now has offices in New York, Atlanta, Chicago, Portland, Los Angeles, and Dallas.

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Berkonomics

DECEMBER 28, 2017

Much of the rest of the presentation is devoted to explaining to the group the causes for the concerns and offering information for the group to use in the feedback session to help the CEO seek solutions and to provide resources to the CEO for that purpose.

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Both Sides of the Table

FEBRUARY 7, 2013

And because I wanted Ethan to be able to attract a great team, build & iterate a product, test it with initial customers and refine his strategy before having to take the wrappers off of his company. And I certainly didn’t want him having to trapse up-and-down Sand Hill Road informing every VC of his next idea.

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CTO Coach Google CTO Hire GRP Partners 359