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Los Angeles-based RPost , a developer of email encryption and electronic signature services, and competitor Goodmail Systems said Tuesday morning that the two have settled a patent suit and legal issues between the firms, and are now in a strategic partnership. Financial details of the partnership were not disclosed.
Los Angeles-based EdgeCast Networks , a provider of content delivery networking services, is announcing today that it has inked an intellectual property licensing agreement with Web.com. The firm said the patents date from as early as 1994. Tags: edgecast patent legal licensing web.com music content delivery network.
Santa Barbara-based RightSignature , the provider of electronic signature services, as well as one of its customers--Farmers Insurance--has just been sued by competing electronic signature service RPost. RightSignature announced the addition of Farmer's Insurance as a customer in May of last year.
Santa Barbara-based Yardi , the developer of real estate and property management software, looks to have scored a win in a patent lawsuit against RealPage , a developer of cloud-based software for the rental housing industry. READ MORE>>.
A while back, I wrote about the importance of a “ sustainable competitive advantage ,” and outlined the business plan value and limitations of patents and competitor feature comparisons. But once you start selling products, all of these pale in comparison to your level of customerservice. Exceed customer expectations.
The critical success factors for a product business are well known, starting with selling every unit with a gross margin of 50 percent or more, building a patent and other intellectual property, and continuous product improvement. Start with a service you know and love. Don’t let your service be viewed as a commodity.
Many writers have outlined the critical success factors for product companies, like sell every unit at a profit, patent the design, and continuous product improvement. The distinction between product companies and services companies is easy to see. Scaling services means cloning yourself. Make sure your service is innovative.
The critical success factors for a product business are well known, starting with selling every unit with a gross margin of 50 percent or more, building a patent and other intellectual property, and continuous product improvement. Start with a service you know and love. Don’t let your service be viewed as a commodity.
Among other updates the firm added to its S-1 filing, the firm reported it now has eight patents granted--up from five--for its intellectual property, and an additional sixteen pending in the United States and other jurisdictions. According to the new S-1, it has awarded grants to officers to acquire 11.7
Is the product or service possible to produce at all, let alone economically enough to compete in the marketplace? One way to mitigate this is by using early money to create a prototype, to perform market research, to complete the first generation of the product, or to deliver the service to a satisfied customer.
Much has been written recently about the requirement to focus today on the total customer experience, as a competitive edge or even for survival. The challenge I hear from savvy business owners and entrepreneurs operating on a shoestring is that providing a superior customer experience costs money.
He wanted to build direct customer relationships to get product feedback but only 2% of customers would ever return their registration cards. So when he saw the browser it instantly dawned on him that this would be the greatest customer development tool ever. Yes, long before Yelp or any similar service.
Pitching app developers with a new way to convert app browsers into actual customers, AppOnboard has raised $15 million in a new round of funding, the company said. Zweig claims that conversion rates have increased significantly for the companies that pay a fee for his company’s service.
There was even talk of some phone companies using the patented system for serving communities of guests, not just from a single hotel. Merely adapting the switches to new digital phones would not work, since guests no longer needed the service itself, being instantly self-sufficient. Fast forward just a few years to 1996. Back to 1996.
Self-employed services specialists are just as important, and most often operate remotely (from anywhere in the world) in this age of the Internet. Tomorrow, a similar change is likely to happen to sales personnel, customerservice, even manufacturing and construction jobs. Writing specialists. Information specialists.
There was even talk of some phone companies using the patented system for serving communities of guests, not just from a single hotel. Merely adapting the switches to new digital phones would not work, since guests no longer needed the service itself, being instantly self-sufficient. Back to 1996.
Truly satisfied customers are a joy to every business person. Working on that unique design, or completing the breakthrough for an innovative patent, are moments of inspiration that you will never forget, especially if they become your competitive edge. Your own learning should be the biggest inspiration of all. Reign-in expenses.
One way is to create your own, custom video clip which you can share via email, text message, or through a social networking site like Facebook. We spoke with Allison Dollar, Chief Strategy Officer at the company and member of the founding team, about what the company's service is all about. What is the SnapCuts service?
In other words, inventions are necessary but not sufficient to create real value for investors and customers. The value is tied to infrastructure outside your control, such as a pervasive network of fuel stations, trained service facilities, and new government regulations. You need a viable business model and customers.
Here are five key ones to celebrate: Enjoy the feedback from every satisfied customer. This is the confirmation that your product or service fills a real need in the marketplace. Watch that patent provide a real barrier to competitive entry. Increasing customer focus and loyalty.
Is the product or service possible to produce at all, let alone economically enough to. One way to mitigate this is by using early money to create a prototype, to perform market research, to complete the first generation of the product, or to deliver the service to a satisfied customer. First: Product risk. .
Self-employed services specialists are just as important, and are a growing part of this new “ age of the entrepreneur ” that I discussed last week. Tomorrow, a similar change is likely to happen to sales personnel, customerservice, even manufacturing and construction jobs. Writing specialists. Information specialists.
The critical success factors for a product business are well known, starting with selling every unit with a gross margin of 50 percent or more, building a patent and other intellectual property, and continuous product improvement. Start with a service you know and love. Don’t let your service be viewed as a commodity.
It might be a patented technology, but it could also be the creativity of employees or logistic competencies of the company. This could be the utilization rate of a plant, the price premium of the brand, or the service offered or products sold. It is about identifying a core competence which others cannot match.
The company has created a product that can be delivered as a service to medical clinicians anywhere in the world, enhancing their ability to understand their patents’ problems and needs in less time, using the expertise built into an expert system created by the best minds in many medical specialties.
Custom Insurance Programs for Technology Companies. and international patent and trademark procurement - IP Litigation - IP Licenses and Agreements: distribution, development, joint venture - Intellectual property aspects of mergers and acquisitions. Pixelgate.net (www.pixelgate.net) - Internet Access, Web Hosting, Network Services.
Custom Insurance Programs for Technology Companies. companies, universities, and organizations will be sharing their latest technologies, products, and services in this unique Southern California event. and international patent and trademark procurement - IP. We put the "Service" back into Internet Service Provider.
In their passion and excitement about a new product or service, entrepreneurs tend to continually narrow the scope of potential competitors, and often claim to have no direct competitors. Non-specific terms, like better usability and low cost don’t incite customers to action these days. Investors check connections.
You have done everything to register your brand legally , including domains, copyrights, patents, and trademarks. For example, a few years ago Wells Fargo seriously damaged its brand trying to grow the business by creating accounts without proper customer consent. Never argue with customers, public or private.
How an entrepreneur answers this question speaks volumes about their knowledge of business realities, customers, confidence, and their ability to handle investor funding. He or she will assume your comment means there is no market for your product or service, or you haven’t looked. Money from customers and investors is the same color.
I’m not suggesting that a startup should ever disclose patent details to others before filing, but I can’t imagine why a startup would not seek visibility and feedback for their idea and solution while they could still make changes with minimal cost. Evaluate customer response prior to development.
The critical success factors for a product business are well known, starting with selling every unit with a gross margin of 50 percent or more, building a patent and other intellectual property, and continuous product improvement. Start with a service you know and love. Don’t let your service be viewed as a commodity.
After doing the work for an internal event for them, that led to external, customer-facing launch events around the country. We present the best solution for a customer and their needs, and we work with the top EV charger manufacturers and software providers to accomplish that We coordinate everything needed for an event.
For example, “I just patented a new cell-phone technology that will double battery life for half the cost. My friend, Dave Bittner , offers a simple template to get started that will work for most products and services: “We sell [product/service deliverable] to [market niche] who want [unmet market need]. About 150-225 words.
Many writers have outlined the critical success factors for product companies, like sell every unit at a profit, patent the design, and continuous product improvement. The distinction between product companies and services companies is easy to see. Scaling services means cloning yourself. Make sure your service is innovative.
It seems that every week, a new, Voice-over-IP provider firm surfaces in the market, either providing PBX services, voicemail, or other similar services. What is your VoIP service all about, and how is this different from what seems to be lots of Voice over IP service providers?
But in addition I’ve always found it helpful to provide a simple checklist for new venture founders and new business owners to make sure they have covered all the key bases correctly, including the following: Define and focus on a single customer segment. Quantify your value proposition for customers.
Recognizing this is as much about culture as about language, ensures an understanding of regional motivators, cultural taboos and local customs – so that your solutions are ideally designed and marketed to deliver value that has genuine local relevance. with demands for new products and services. Speak the customer’s language.
The critical success factors for a product business are well known, starting with selling every unit with a gross margin of 50 percent or more, building a patent and other intellectual property, and continuous product improvement. Start with a service you know and love. Don’t let your service be viewed as a commodity.
The company created a product that could be delivered as a service to medical clinicians anywhere in the world, enhancing their ability to understand their patents’ problems and needs in less time, using the expertise built into an AI expert system created by the best minds in many medical specialties. How refreshing!
How an entrepreneur answers this question speaks volumes about their knowledge of business realities, customers, confidence, and their ability to handle investor funding. He or she will assume your comment means there is no market for your product or service, or you haven’t looked. Money from customers and investors is the same color.
A business plan is the outward facing definition of the business you hope to drive with your hardware solution, with a hardware overview in the intro to highlight customer value and competitiveness. Use non-fuzzy terms to quantify customer value. Provide specifics on the customer business model. and trademarks.
How an entrepreneur answers this question speaks volumes about their knowledge of business realities, customers, confidence, and their ability to handle investor funding. He or she will assume your comment means there is no market for your product or service, or you haven’t looked. Money from customers and investors is the same color.
I’m going to start a website to offer this service!” No known patents filed. Maybe the solution hasn’t yet been commercialized, but a patent has been submitted by someone else, putting your idea in jeopardy. Of course, you could pay a Patent Attorney a few thousand dollars to do the same search. Whole solution viability.
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