Eric Greenspan

MAY 29, 2010

Using social media to increase your company’s touch and reach with each of your customers may be the most important reason to jump in to this game changing strategy. Social media can help bridge a long standing gap between customers and the companies they trust with their hard earned cash. 40,000) to join me on Facebook.

Social Media 214

Social Media Customer Custom Media 214

Both Sides of the Table

FEBRUARY 9, 2013

I researched the pricing of the car at TrueCar – not because we’re an investor – but because it gives you complete price transparency over what other people in your area paid for a car. It got me thinking about the tech industry. A few years ago I headed out to China for a few weeks on a tech tour.

Conference 398

Conference Technical Review Truecar Software Review 398

InfoChachkie

FEBRUARY 4, 2013

Given the thousands of startups Venture Capitalists review annually, they must adopt efficient methods of quickly assessing if a person/opportunity is worth further diligence. Such deals are ideally funded by customer dollars until the opportunity is adequately proven and/or management accrues an adequate level of experience.

Technical Review 244

Technical Review Startup Venture Capital RSS 244

Startup Professionals Musings

MAY 11, 2020

Struggling entrepreneurs are often so happy to get a funding offer that they neglect the recommended reverse due diligence on the investors. Investor due diligence on a startup is not a mysterious black art, but is nothing more than a final integrity check on all aspects of your business model, team, product, customers, and plan.

Technical Review 124

Technical Review Funding Innocal Offshore 124

Both Sides of the Table

FEBRUARY 14, 2010

Fortunately I was mostly a technology consultant, which meant that I coded computers, designed databases and planned system integration projects. One of our core tasks was “market analysis,&# which consistent of: market sizing, market forecasts, competitive analysis and then instructing customers on which direction to take.

Statistics 415

Statistics Startup Report Research 415

Both Sides of the Table

OCTOBER 12, 2010

I see way too many startup founders who don’t have experience in selling and probably don’t feel that comfortable going to customers and asking for orders. This is probably because many founders are product or technology people. I only found out through customer meetings.

Sales 346

Sales Startup Technical Review Customer 346

Startup Professionals Musings

SEPTEMBER 10, 2014

Struggling entrepreneurs are often so happy to get a funding offer that they neglect the recommended reverse due diligence on the investors. Investor due diligence on a startup is not a mysterious black art, but is nothing more than a final integrity check on all aspects of your business model, team, product, customers, and plan.

Technical Review 103

Technical Review Innocal Offshore Entrepreneur 103

TechEmpower

MARCH 4, 2024

Focusing on generative AI applications in a select few corporate functions can contribute to a significant portion of the technology's overall impact. Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction.

Generative AI 297

Generative AI TechEmpower CTO Hire Outsource Development 297

Startup Professionals Musings

APRIL 2, 2022

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. High-technology product startups, without customers, don’t make a business. During today’s dynamic customer journey, consumers often find themselves at a point of indecision.

Customer 122

Customer Custom Social Media Technical Review 122

Startup Professionals Musings

DECEMBER 5, 2014

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. Yet I see many technology entrepreneurs that focus on the basics of marketing too little and too late. Give your own customers the same consideration.

Technical Review 103

Technical Review Tips Marketing Entrepreneur 103

Both Sides of the Table

FEBRUARY 23, 2015

Even when you do sign-up initial customers it’s still not clear that your company will be a success and you’re still likely paying yourself under market rates. He or she has worked at some very successful big technology or media companies and went to a great school. If you can and if you want to – you should.

Technical Review 150

Technical Review Startup Venture Capital IP 150

Startup Professionals Musings

SEPTEMBER 25, 2021

According to an old Harvard Business Review article, many people in history, famous for their inventions, like Thomas Edison, were entrepreneurs who only later were remembered as inventors of the products they commercialized. Of course it helps to have innovative technologies before you start building a business.

Technical Review 156

Technical Review Funding Patents Ideas 156

Startup Professionals Musings

AUGUST 29, 2015

With the advent of social media and the pervasive move to smartphones, even customers who still prefer to purchase in brick-and-mortar stores have dramatically changed their shopping habits. If you refuse to play by their rules, they have the power to easily find alternatives, and actively pull other potential customers away.

Customer 103

Customer Custom Marketing Social Media 103

Startup Professionals Musings

MARCH 22, 2013

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. High-technology product startups, without customers, don’t make a business. During today’s dynamic customer journey, consumers often find themselves at a point of indecision.

Customer 100

Customer Custom Startup Social Media 100

Startup Professionals Musings

JUNE 21, 2013

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience continues to decline. You have to start with hiring only people who are willing and able to make serious customer service happen.

Customer 92

Customer Custom Startup Services 92

Berkonomics

MAY 30, 2019

And the best way to do this is with the placement of a case study, a story told about and by a satisfied customer with something to say about how your product solved their problem or pain. But it must be told about and by the customer, with your product as the tool of solution, not the focus of the story.

Case Study 120

Case Study Study Customer Custom 120

Startup Professionals Musings

AUGUST 24, 2022

As a business consultant and angel investor, I often ask for your own assessment of marketing ROI , or customer acquisition cost (CAC). Leaders and investors need to know if you have and are tapping into your key sources of relevant data, including web analytics, sales management data, and customer relationship management (CRM) software.

Customer 100

Customer Custom Acquisition Technical Review 100

Berkonomics

JUNE 30, 2012

And the best way to do this is with the placement of a case study, a story told about and by a satisfied customer with something to say about how your product solved their problem or pain. But it must be told about and by the customer, with your product as the tool of solution, not the focus of the story.

Case Study 212

Case Study Study Social Network Advertising 212

Tech Zulu Event

JULY 8, 2011

For those who still might be wondering what Spotlight: LA Tech is all about, It’s a screening room for new technology homegrown in our region. It’s a gathering of friends and tech enthusiasts of all stripes. This Spotlight takes place Thursday, July 14, at The California Institute of Technology (CalTech).

CalTech 100

CalTech Technical Review Company Companies 100

Startup Professionals Musings

OCTOBER 19, 2015

I usually envision a 50-50 ownership split for their efforts, but every engineer believes the technology side deserves the majority share. If you consider yourself a technologist, you probably believe and may be propagating one of the following myths: The first priority for funding should be to develop the technology.

Technical Review 101

Technical Review Patents Entrepreneur Customer 101

Startup Professionals Musings

JULY 8, 2022

Today more than ever, the evidence is clear that business people need to find and communicate a purpose that goes beyond making a profit, in order to ensure customer engagement, as well as your own, and drive results in the marketplace. Challenge yourself to delivering a technical innovation.

Technical Review 143

Technical Review Coach Mentor Customer 143

Both Sides of the Table

APRIL 13, 2011

My initial desire to blog came from something that’s always been my approach to investing – I’m a nerd and I love to play with the technology and part of my approach has really been to understand things both at a user level and at a reasonably deep tentacle level. Brad on blogging. How did you start blogging? “My Human Computer Interaction.

Venture Capital 288

Venture Capital Startup Technical Review Software Review 288

socalTECH

SEPTEMBER 27, 2010

The service--currently only available on iPhone and Android--allows users to find reviews and information about consumer electronics products. Mickie Rosen: Tecca is the easiest and most helpful independent service for mainstream consumers to learn, shop, and make the most of their personal technology.

Incubator 239

Incubator Startup Web Technical Review 239

Startup Professionals Musings

JULY 1, 2019

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. High-technology product startups, without customers, don’t make a business. During today’s dynamic customer journey, consumers often find themselves at a point of indecision.

Customer 85

Customer Custom Social Media Technical Review 85

InfoChachkie

JUNE 18, 2012

Philo Farnsworth created a technology which underlies one of the 20 th Century’s most ubiquitous products, yet he died a man of modest means and is relatively unknown today. He freely shared his ideas and technology with others in the hopes that such openness would advance his scientific field of study.

Ideas 221

Ideas RSS Technical Review .Net 221

Startup Professionals Musings

OCTOBER 26, 2022

Today’s customers are much more proactive in going online for the latest information, rather than simply reacting to the “push” messages that businesses traditionally use to drive commerce. If you as an entrepreneur are not “listening” to your online reviews, and not moving quickly to make changes, you are losing ground.

Technical Review 151

Technical Review Organization Social Media Entrepreneur 151

Startup Professionals Musings

JANUARY 8, 2021

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience has not improved. You have to start with hiring only people who are willing and able to make serious customer service happen.

Startup 154

Startup Training Customer Custom 154

Tech.Co

AUGUST 27, 2017

It’s not about checking off as many technology trends, it is about finding useful and valuable trends that align with your goals and strategy for the rest of the year. Blockchain Technology. The Harvard Business Review recommends two low-risk applications of blockchain technology that startups can try. Productivity Tools.

Technical Review 62

Technical Review Startup Mobile Software Review 62

Startup Professionals Musings

JANUARY 21, 2023

Or they get sidetracked by a technical glitch due to poor preparation. Equally bad is a full tutorial on your new disruptive technology. Investors are more interested in your solution and your business, rather than your technology. Remember you are pitching to investors, not customers.

Slides 147

Slides Funding Technical Review Startup 147

Startup Professionals Musings

MARCH 27, 2016

Struggling entrepreneurs are often so happy to get a funding offer that they neglect the recommended reverse due diligence on the investors. Investor due diligence on a startup is not a mysterious black art, but is nothing more than a final integrity check on all aspects of your business model, team, product, customers, and plan.

Technical Review 63

Technical Review Innocal Offshore Entrepreneur 63

InfoChachkie

FEBRUARY 9, 2010

Pioneered nonlinear playback and search capabilities, commonly used in DVD technology. Due to the number of contributors to the PC’s evolution, some of the above “firsts” could be reasonably argued. By adopting an attitude based on Humble Pride , Digital Research could have taken advantage of IBM’s ignorance.

IBM 124

IBM IBM Software Review Customer 124

Startup Professionals Musings

JANUARY 3, 2021

In reality, the best business process innovations usually come from regular employees on the front line of your business, just trying to do a better job and better serve customers. Current research indicates that innovation is a discipline, it can be maximized, measured, and managed through formal processes.

Organization 172

Organization Ideas Technical Review Research 172

SoCal Tech Calendar

MARCH 21, 2012

However, they dont know where to start, what their customers expect, what they can do with the data they collect, and most importantly, how all of the effort will increase their ROI. During this evening, youll learn how Social Media can enhance your companys Customer Experience. See [link] (more)

Social Media 113

Social Media Media Research Design 113

Startup Professionals Musings

OCTOBER 14, 2022

Investors, partners, team members, and customers implicitly value or devalue a startup based on the leader’s physical presence, emotional identity, social skills, intellectual agility, moral values, and past performance in the domain. I have paraphrased his key points here as follows: Leader personal impact.

Technical Review 129

Technical Review Funding Organization Coach 129

Startup Professionals Musings

MAY 1, 2022

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. Yet I see many technology entrepreneurs that focus on the basics of marketing too little and too late. Give your own customers the same consideration.

Marketing 141

Marketing Startup Social Media Technical Review 141

Both Sides of the Table

MAY 7, 2011

Sometime around 2003/04 my technology team turned me on to “Spolsky on Software&# a periodic newsletter served up blog style from Joel Spolsky of FogCreek Software, a maker of bug-tracking software. Lesson: You dn’t want your customers to feel locked into using your software. But I loved reading them and so did my team.

Software Review 285

Software Review Software Blogging Startup 285

Tech Zulu Event

DECEMBER 29, 2011

Up 33% this year, according to the Washington Post, online commerce is trending upwards from $175 billion in 2007 to a projection of $335 billion in 2012 (Forrester Research). As customers shift online, retailers have no choice, to not only follow suit, but to adapt to their changing demands.

Customer 74

Customer Custom Advertising Demand 74