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6 User-Centered Design Guidelines To Thrill Customers

Startup Professionals Musings

Today’s customers demand more than a good product; they expect a great customer experience. A few companies are leading the way, including Apple with their iPad and iPhone, offering irresistible stores with friendly experts, elegant packaging, and customer service that never ends. Keep users engaged throughout design and development.

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8 Tactics To Make Service Your Competitive Advantage

Startup Professionals Musings

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Young entrepreneurs and startups, in particular, often remain naively unfocused, despite their passion, of what it takes to provide the high-quality service expected. Train and coach continuously.

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Uber Launches Scooter Service In Santa Monica

socalTECH

Uber is joining the rush into the electric scooter market today, and has launched its JUMP scooter service in Santa Monica , letting its Uber users reserve its scooters for a ride across town. The launch in Santa Monica is the very first from Uber into the on-demand scooter market.

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Demand Media's Designs.com Debuts To Power New gTLDs

socalTECH

Santa Monica-based Demand Media announced the launch of a new service, Designs.com , which it says wil lhelp generic Top Level Domain registrants create new websites. designs demand media gltd domain domainer website template professional' The different templates will be tied to those different gTLDs. READ MORE>>.

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Which Enterprise-Level Managed Network Services Best Address Connectivity Challenges?

Southern California Edison Blog

One effective way to address these needs, offload maintenance tasks, and boost performance is to leverage managed solutions from a network services provider. Large and growing enterprises are constantly thinking ahead; in order to expand service offerings and team sizes, upgrading network capacity is often the solution.

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Using Generative AI to Drive Corporate Impact

TechEmpower

Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies. TechEmpower has been instrumental in developing chatbots like these, utilizing generative AI to sift through internal documents and user manuals, enabling them to provide precise answers to customer service questions.

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Aspiration, the LA-based fintech focused on conscious consumerism, raises $135 million

TechCrunch LA

When former Bill Clinton speechwriter and political wunderkind Andrei Cherny launched Aspiration four years ago , the upstart fintech startup was one of Los Angeles’ early entrants into a financial services market dominated by players from Europe and the financial capital of the U.S. in New York City.