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Using Generative AI to Drive Corporate Impact

TechEmpower

Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies. TechEmpower has been instrumental in developing chatbots like these, utilizing generative AI to sift through internal documents and user manuals, enabling them to provide precise answers to customer service questions.

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Appetize Sees Gains With Self Service Kiosks

socalTECH

Playa Vista-based point-of-sale equipment and software provider Appetize says that its recent move to offer up "self-service" kiosks to its customers, has resulted in its customers seeing more spending and demand.

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SOA Software Expands In Australia and New Zealand

socalTECH

Los Angeles-based SOA Software is expanding in Australia and New Zealand, the firm said this week, due to growing customer demand in the region.

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Indeed Targets Tech Talent In Los Angeles

socalTECH

According to Indeed, the service--specifically targeted at technology talent--will give employers access to a "curated pool" of people, based on coding skills, educaiton, and work experience. Indeed said it specifically launched the service in Los Angeles due to the high demand for techical professionals in the market.

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Fruition Gets $12M For ServiceNow Implementation Services

socalTECH

Fruition--based in Chicago--said the Series A funding for the firm was led by Trident Capital, and specifically comes due to "rapid expansion and market demand" for ServiceNow's product.

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ChargerHelp raises $2.75M to keep EV chargers working

TechCrunch LA

an on-demand repair app for electric vehicle charging stations, has seen these issues firsthand. One customer assumed that poor usage rates at a particular station was due to a lack of EVs in the area, Terry recalled in a recent interview. Demand for ChargerHelp’s service has attracted customers and investors.

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SpotOn raises $300M at a $3.15B valuation and acquires Appetize

TechCrunch LA

Fast forward to almost exactly one year later, and a lot has changed for the payments and software startup. Since its 2017 inception, SpotOn has been focused on providing software and payments technology to SMBs with an emphasis on restaurants and retail businesses. Image Credits: SpotOn.