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Using Generative AI to Drive Corporate Impact

TechEmpower

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

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MaintenanceNet Gets Private Equity Funding

socalTECH

Carlsbad-based MaintenanceNet , which develops software used to manage maintenance and service contracts, announced Wednesday that it has raised a round of growth equity from private equity company Kayne Anderson Capital Advisors. maintenancenet private equtiy funding software growth service contract' READ MORE>>.

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How to Make Sure Professional Services Don’t Take Over Your Software Company

Both Sides of the Table

I recently wrote a blog post in which I pointed out that many investors & advisors discourage enterprise startups from having a professional services (PS) business and I think this is a big mistake. I think it’s important for enterprise startups to layer in professional services into your revenue stream. rollout support.

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A Conversation With Appetize's Kevin Anderson On Getting Customer Service Right

socalTECH

As part of the lead in to the conference, and as a part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. It sounds like you actually do all your customer service in house?

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9 Success Principles To Propel Your Next New Venture

Startup Professionals Musings

To help you focus, I have prioritized the following list of success principles, too often overlooked by otherwise smart people, blinded by dollar signs, who jump in before they consider the consequences and alternatives: Find a unique niche you love which adds real value. Minimize one-time sales in your business model.

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MaintenanceNet Acquired By Cisco For $139M

socalTECH

MaintenanceNet develops cloud-based software used by companies to manage the renewal of service contracts and maintenance contracts, automatically handling quoting, notifications, and also online renewals. Carlsbad-based MaintenanceNet has been acquired by Cisco , in a deal worth $139M, Cisco said late Tuesday.

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MaintenanceNet Wins Panasonic

socalTECH

The firm, which develops software-as-a-service used by companies to automate warranty and maintenance contract management, reported another win this morning, with Panasonic. billion in service contracts for its customers last year. The firm hasn't given any actual financials, but did say it generated more than $2.3