socalTECH

JUNE 6, 2017

Santa Monica-based Cornerstone OnDemand has launched a number of new products today, including Cornerstone Realize, a software implementation service, and Cornerstone Engage and Cornerstone Benchmark, two products aimed at employee engagement and benchmarking. READ MORE>>.

Cornerstone OnDemand 113

Cornerstone OnDemand Product Santa Monica Satisfaction 113

Startup Professionals Musings

OCTOBER 1, 2010

You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. People are tired of being serviced like a commodity by a faceless computer robot. They haven’t lost interest in cutting costs, so help them understand how you are a leader in this regard. Marty Zwilling.

Satisfaction 49

Satisfaction Custom Customer Startup 49

Startup Professionals Musings

NOVEMBER 6, 2022

Risks to the business drift off their radar screen, resulting in poor business decisions, as well as less job satisfaction and declining professional success. Every startup team member is close to the customer front lines, so they see how every function does or does not add value to the service they give to the customer.

Satisfaction 147

Satisfaction Organization Custom Customer 147

Startup Professionals Musings

DECEMBER 12, 2021

There are many ‘experts’ out there telling you how to do it, or even offering their services. Jim Sterne, who has written many books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in a classic book titled simply " Social Media Metrics." Get buy-in from your colleagues.

Social Media 127

Social Media Media Metrics Satisfaction 127

socalTECH

AUGUST 28, 2018

Santa Monica-based Happy Returns , which is helping e-commerce retailers provide a better level of customer satisfaction, is expanding its network of locations in an extension of a deal with the Paper Source. According to the two companies, they are expanding a partnership where Paper Source is hosting Return Bars in its stores.

Santa Monica 100

Santa Monica Satisfaction Commerce Networking 100

Startup Professionals Musings

OCTOBER 23, 2017

Even worse, when they figure out that they really need help, the first place they look is for an intern or untrained helpers. Thus top entrepreneurs spend as much time getting the right team in place to run the business as building the product or service. It’s your success and satisfaction that’s really at stake.

Help 66

Help Startup Course Technical Review 66

Startup Professionals Musings

OCTOBER 19, 2022

The crowd gets the satisfaction of helping, with minimal risk, and no expectation of any high return. No startup ownership or financial return should be expected, but contributors can enjoy the satisfaction of furthering non-profits or causes with a passion to change the world. Product pre-order model. Interest on debt model.

Funding 141

Funding Startup Outsource Development Satisfaction 141

Startup Professionals Musings

SEPTEMBER 15, 2023

Obviously, his result goes well beyond the idea of charging a premium for better beans and service. So here are my own top recommendations on how to think about your business aspirations, and put innovation in perspective among all the other priorities you will need to achieve success and satisfaction with your role on the road ahead.

Artificial Inteligence 114

Artificial Inteligence Ideas Satisfaction Custom 114

socalTECH

JUNE 24, 2016

Santa Monica-based HomeHero , the home care technology and services startup founded by Kyle Hill and Mike Townsend, has linked up with Cedars-Sinai to launch a new program called Safe Transition Home.

Santa Monica 113

Santa Monica Satisfaction Capital Funding 113

Startup Professionals Musings

DECEMBER 22, 2021

A winning linked focus example is to choose a higher purpose common to all cultures, such as protecting the environment, or helping the underprivileged. Too many businesses I know still see customer service as a burden, rather than an opportunity to gain loyalty and advocacy. Make every customer experience memorable.

Custom 114

Custom Customer Satisfaction Metrics 114

Startup Professionals Musings

JULY 9, 2022

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. There are already a variety of cloud computing solutions available for common business usage, including the following: Software as a Service (SaaS).

Technology 133

Technology Cloud Computing Social Media Networking 133

Startup Professionals Musings

SEPTEMBER 20, 2010

But recently I was asked about success factors for services startups, and I quickly realized that there is very little published to help the thousands of startups that fall in this category. The distinction between product companies and services companies is easy to see. Scaling services means cloning yourself.

Product 91

Product Services Satisfaction Patents 91

Startup Professionals Musings

NOVEMBER 26, 2022

Of course, this can be positive if you really need the help and experience in making key decisions. Pivoting early brings satisfaction and saves money and time, except when you don’t pivot due to investor evidence required, and the pain of explaining your mistakes. Investors want board seats and a vote on key decisions.

Funding 107

Funding Startup Satisfaction Venture Capital 107

socalTECH

AUGUST 9, 2011

PC Mall said the new site is rolling out a beta in Chicago, Los Angels, and Seattle, offering off discounts on national brands, local restaurants, spa and salon services, and more. PC Mall said that its focus with OnSale is helping provide long term profitability and satisfaction to its merchant partners.

Sites 191

Sites Torrance Satisfaction Los Angeles 191

Startup Professionals Musings

JULY 13, 2022

Entice advocates and influencers to help you. Be proactive is reaching out for support and help. In this context, connecting with other complementary brands will help you share costs, as well as audiences across your industry. Obviously, you need to promote these events via multiple digital and traditional marketing channels.

Technical Review 142

Technical Review Social Media Conference Custom 142

Startup Professionals Musings

AUGUST 14, 2023

Both ends of this spectrum fail to bring long-term satisfaction or success. Patagonia , a successful outdoor products company, combines building safe high-quality products with philanthropic efforts to help the environment. To find new work you love, it helps to do job shadowing or short term rotation.

Framework 95

Framework Custom Customer Tips 95

Startup Professionals Musings

NOVEMBER 21, 2020

Both ends of this spectrum fail to bring long-term satisfaction or success. Patagonia , a successful outdoor products company, combines building safe high-quality products with philanthropic efforts to help the environment. To find new work you love, it helps to do job shadowing or short term rotation.

Tips 174

Tips Framework Custom Customer 174

Startup Professionals Musings

MAY 25, 2022

In every case, a partner can be an asset, bringing new skills and perspectives to the business; or a burden, making every decision more difficult, and taxing your lifestyle satisfaction. Beware of signs of a negative attitude or depression, as these can affect your business results, as well as your personal satisfaction.

Technical Review 125

Technical Review Satisfaction Summary Startup 125

Startup Professionals Musings

FEBRUARY 24, 2020

While this approach appears to cost more on the surface, it often actually costs you less, when you consider the hidden costs of rework, poor customer satisfaction, employee management, and training required. Most freelancers are already experts and confident from previous assignments, and that image will help your business.

Outsource 123

Outsource Startup Technical Review Training 123

socalTECH

DECEMBER 28, 2020

This presented MomentFeed with an immense opportunity to help multi-location consumer brands meet the challenges brought on by an overnight shift in consumer shopping patterns. p> This year it's been all hands on deck at MomentFeed to help multi-location, brick-and-mortar brands adapt quickly to meet challenges.

Technical Review 140

Technical Review Software Review Organic Search Startup 140

Startup Professionals Musings

MARCH 4, 2010

I deal often with early-stage startups, and many of these don’t have any customers yet (but wish they did), so it’s not surprising they don’t have a formal customer service program in place. More disturbingly, others do have customers, but the customer service program consists of informal haphazard problem resolution efforts.

Custom 85

Custom Customer Services Training 85

Startup Professionals Musings

JANUARY 20, 2020

The crowd gets the satisfaction of helping, with minimal risk, and no expectation of any high return. No startup ownership or financial return should be expected, but contributors can enjoy the satisfaction of furthering non-profits or causes with a passion to change the world. Product pre-order model. Interest on debt model.

Entrepreneur 129

Entrepreneur Outsource Development Satisfaction Equity 129

Startup Professionals Musings

OCTOBER 3, 2016

The best entrepreneurs know what they don’t know, aren’t afraid to ask for business help, and always offer something in return. Affirming and rewarding team members for key actions creates more momentum, commitment, and satisfaction. A business must be all about listening to customers, delivering value, and customer satisfaction.

Entrepreneur 106

Entrepreneur Satisfaction Metrics Ideas 106

Startup Professionals Musings

MAY 2, 2022

They are not having the impact they expected, and they are not feeling the personal satisfaction they need for next level motivation. Your team will quickly sense your insights and sincerity , leading to greater impact and satisfaction by everyone. Form collaborative relationships to help and support you.

Entrepreneur 90

Entrepreneur Satisfaction Coach Mentor 90

Startup Professionals Musings

JANUARY 30, 2022

The first chasm is getting the customer requirements right, product or service, to satisfy a real need that a large number of customers will pay real money to satisfy. Customers need lots of help with installation, or can’t make the product work the way they expect.

Startup 150

Startup Technical Review Custom Customer 150

Startup Professionals Musings

OCTOBER 12, 2022

Every new entrepreneur has to initiate the right actions to be perceived as a leader in their chosen business domain by their team and by their customers, or the road to success and satisfaction will be lost along the way. Make an honest effort to help others. Your network of connections needs to grow with you and your business.

Startup 127

Startup Training Entrepreneur Resource 127

Startup Professionals Musings

FEBRUARY 29, 2020

Of course, this can be positive if you really need the help and experience in making key decisions. Pivoting early brings satisfaction and saves money and time, except when you don’t pivot due to investor evidence required, and the pain of explaining your mistakes. Investors want board seats and a vote on key decisions.

Startup 124

Startup Satisfaction Venture Capital Entrepreneur 124

Startup Professionals Musings

FEBRUARY 10, 2020

Risks to the business drift off their radar screen, resulting in poor business decisions, as well as less job satisfaction and declining professional success. Every startup team member is close to the customer front lines, so they see how every function does or does not add value to the service they give to the customer.

Satisfaction 124

Satisfaction Organization Custom Customer 124

Startup Professionals Musings

DECEMBER 19, 2022

Let me assure you, from personal experience, and from helping many successful as well as struggling entrepreneurs, that starting a business is hard work, and doesn’t come with any of the benefits mentioned. You are tuned into others’ emotions and want to help people. You see success as making a difference in the world around you.

Entrepreneur 110

Entrepreneur Organization Custom Customer 110

Startup Professionals Musings

DECEMBER 5, 2020

No matter what people may proclaim, everyone in business is looking to achieve the highest possible level of satisfaction and financial success in their career. Entrepreneurial thinkers see their business mission as enriching the lives of customers, rather than being a better producer of products and services. Marty Zwilling.

Entrepreneur 117

Entrepreneur Sales Custom Customer 117

Startup Professionals Musings

APRIL 23, 2023

Ask for references, and call or visit previous “successes” of the company to verify experience and satisfaction. I continue to be amazed at the fact that the Secret Service still gets 100 calls per day from victims of the Nigerian unclaimed cash scam alone. Avoid “insider deals.” Someone you don’t know promises you an “inside” deal.

Startup 92

Startup Funding Offshore Invest 92

Startup Professionals Musings

MARCH 9, 2019

There are many ‘experts’ out there telling you how to do it, or even offering their services. Jim Sterne, who has written many books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in a classic book titled simply " Social Media Metrics. Get buy-in from your colleagues.

Social Media 98

Social Media Media Metrics Satisfaction 98

Startup Professionals Musings

DECEMBER 1, 2021

The evidence is clear that companies that help people in need, and the environment, are paid back in revenue by the rest of us. Repurpose product and services for emergent needs. Skip the shortcuts you may be taking to get an edge on your competitors at the expense of quality or customer service.

Examples 128

Examples Social Media Summary Satisfaction 128

Startup Professionals Musings

JULY 15, 2020

In the spirit of helping you avoid some of our own learning experiences with startups, I will paraphrase here the nine key stages that he and I both see most businesses going through in their evolution from a startup to a successful and stable entity: You can’t sustain a business without positive cash flow. Stay in your personal sweet spot.

Metrics 140

Metrics Entrepreneur Coach Satisfaction 140

Startup Professionals Musings

APRIL 11, 2022

The canvas is a visual chart with elements describing your value proposition, structure, finances, and customers, to help companies identify and align business activities. Think of value propositions as bundles of services or products that create benefits (value) for customers. Value propositions. Key partners.

Funding 133

Funding Activity Custom Customer 133

Startup Professionals Musings

MAY 8, 2022

Your great idea for the next Facebook may make you wealthy, but it probably won’t help the hungry. Should you start a company solo or find co-founders to help you? Startups are usually founded by product or service experts who don’t enjoy the various growth phases. The founding team size dilemma. The founder succession dilemma.

Startup 130

Startup USC Entrepreneur Statistics 130

Startup Professionals Musings

NOVEMBER 5, 2021

When the organization changes, be the first to help the new organization work, even when it costs extra hours and sweat. If you see a customer service problem hurting the company, step up proactively with a proposal to fix it. The satisfaction of creating jobs is a lot greater than keeping this one. Marty Zwilling.

Startup 125

Startup Journal Outsource Tips 125