article thumbnail

Thankful Expands To Europe

socalTECH

Venice, California-based AI customer service software developer Thankful said today that it is expanding into the European market, via a partnership with Netherlands-based Dixa. The company said it is developing natural language processing software to help provide personalized service interactions for brands.

Miramar 113
article thumbnail

Thankful Takes $12M For AI Efforts

socalTECH

Venice, California-based Thankful, a new artificial intelligence software startup focused on customer service, announced this morning that it has raised $12M in its Series A funding round. The funding was led by Alpha Edison, and also included Bonfire Ventures, Ten-One-Ten, Greycroft, Omega, and Miramar Ventures.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Mogreet Officially Launches Mobile API Service

socalTECH

Venice-based Mogreet officially announced its new application programming interface (API) services this morning, saying it will provide APIs will let developers deliver MMS, SMS, video, in-app messaging, as well as access mobile user lookup services. per MMS message sent. READ MORE>>.

Mogreet 178
article thumbnail

ZEFR Targets Brands With New Service, BrandID

socalTECH

Venice-based ZEFR has rolled out a new product today, BrandID , which it says will help brands identify their fans on YouTube, provide visibility into how those fans are responding and engaging, and provide data on a brand''s competitors. Pricing on the new software offering was not announced.

Services 124
article thumbnail

Snapchat Steps Into Controversy Over Domestic Violence, Rihanna

socalTECH

Venice, California-based Snap Inc. , the company behind Snapchat , has run into more controversy, after celebrity Rihanna weighed in on an poll advertisement Snapchat had approved and run on its service asked viewers to vote on whether they'd like to "slap Rihanna" or "punch Chris Brown". READ MORE>>.

Snapchat 113
article thumbnail

Kryptos Logic Emerges From Shadows After Halting WannaCry

socalTECH

Kryptos Logic provides services around managed security, penetration, security consulting, incident response, and other areas. The company is one of a number of cybersecurity companies based in the Los Angeles area, including such companies as Crowdstrike--the company investigating Russian hacking into the U.S. READ MORE>>.

Venice 127
article thumbnail

Snapchat Rolls Out Security Updates

socalTECH

Venice-based instant photo messaging service Snapchat has released an update to the company''s software for both Android and iOS, in response to the major security breach over the holidays resulting from the abuse of its "Find Friends" feature. million phone numbers and usernames from the service. READ MORE>>.

Snapchat 157