Startup Professionals Musings
JUNE 23, 2021
Yet, as a business consultant, I often find minimal focus on improving employee engagement and assessing their customer-facing performance. For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees.
Startup Professionals Musings
DECEMBER 22, 2021
As I talk to many of you in my role as business advisor, I still often hear the concern for maximum return to the business and stakeholders, more than a passion for sustainably enriching the lives of your customers and team. This applies to your own team, as well as customers. Make every customer experience memorable.
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Tech.Co
MAY 31, 2022
The buy now, pay later service Affirm has just landed a new partnership with popular payments company Stripe. Just this month, the payment network deepened a partnership with WooCommerce (and the ecommerce service's 3.7 How the Service Works. Not all BNPL services are sailing to success, however. In early 2022, 55.8%
Startup Professionals Musings
MARCH 14, 2022
With the ITRC 2021 End-of-Year Data Breach Report revealing a 68 percent increase in stolen sensitive personal information, there is a growing population out there worried about all the people intent on hurting them. billion, now providing identity theft services for nearly 80 million users around the globe.
TechCrunch LA
OCTOBER 27, 2020
The Los Angeles-based operations and security management software service, Replicated has raised $25 million to ramp up its staffing and scale its sales and marketing efforts. ” Replicated now counts 85 customers who pay for access to the platform and for every on-premise deployment that customers develop through the platform.
TechCrunch LA
AUGUST 9, 2022
Beauty may be in the eye of the beholder, but when it comes to getting ahold of an appointment for your hair or another treatment…that’s a different story: The bespoke nature of a lot of the work has meant that a large swathe of the professionals providing these services have stayed offline when it comes to interfacing with customers.
Tech.Co
DECEMBER 28, 2022
The company, which was founded in 2021 by researchers from Harvard and Stanford, has invested in clinical-grade deep learning to unlock the potential of image data, helping oncologists make much more informed decisions about their patients. Another startup that's dedicated to changing the world for the good, is Valar labs.
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