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6 Keys To Preserving A Positive Business Image Online

Startup Professionals Musings

Every startup fears that one angry and unfair customer who can jeopardize the business by a negative post on Ripoff Report , Yelp , or one of the hundreds of other consumer complaint and review sites on the Internet. Web reputation management, both business and personal, has become a top priority requirement.

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Boingo Wireless Launches Nook App

socalTECH

Los Angeles-based Boingo Wireless , the operator of an international network of Wi-Fi hotspots, reported today that it has launched an application for the new Barnes & Noble NOOK Color reader. Barnes & Noble updated its device yesterday, extending its electronic book reader to support third party applications and web access.

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5 Challenges When Predicting Future Customer Behavior

Startup Professionals Musings

I found some help in this regard from a classic book, “ Humanizing Big Data ,” by leading consumer researcher Colin Strong. The explosion of self-reporting on social media has led us to provide very intimate details of ourselves. The explosion of self-reporting on social media has led us to provide very intimate details of ourselves.

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Another personal story: Timing is everything in a sale.

Berkonomics

After presenting a “state of the company” report at a national meeting of resellers for a company where I sat on the board, I was approached by one of the audience members, complimenting my presentation and stating, “I have a problem. The background for my story. The year was 1998. How the industry was growing around the company.

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Timing and why we’re all VCs

TechCrunch LA

Theodore Schleifer at Recode reported a rare deep dive into the internal intrigue at a prominent VC firm, in this case Mithril Capital. Pro tip: take on the mantle of book editor for a major tech publication, and the publishers will mail you books for free. Quality tech news from around the web. What a boring mess.

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LeisureLink: Revenues Double Over Last Year

socalTECH

Pasadena-based LeisureLink , which operates a service to help distribute specialty lodging listings to travel sites, reported today that the firm has more than doubled its revenues from last year. ABetterStay offers an online vacation booking site for bed and breakfasts, condos, vacation rentals, timeshares, and other specialty lodging.

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7 Key Factors Obscure Your Customer Acquisition Costs

Startup Professionals Musings

Thus I was pleased to see this subject, and related strategy decisions, covered well in a recent book, “ Brand Vision ,” by Jim Everhart. Leaders and investors need to know if you have and are tapping into your key sources of relevant data, including web analytics, sales management data, and customer relationship management (CRM) software.

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