Startup Professionals Musings

OCTOBER 30, 2022

Today’s customers are much more in control of their buying decision, as they have more choices and more information than ever before. Bloom’s classic book, “ The New Experts: Win Today's Newly Empowered Customers.” This is a key moment where your customer acquisition costs go way down, and your profits go way up.

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Custom Customer Startup Course 146

Startup Professionals Musings

MARCH 4, 2020

Business success is all about having the best team, yet the average entrepreneur has little prior experience with hiring people and building top-notch teams. Hiring requirements must be anticipated and implemented with the same precision and tracking as manufacturing volumes, sales leads, and customer service.

Organization 135

Organization Satisfaction Entrepreneur Screening 135

socalTECH

JUNE 3, 2014

Agoura Hills-based TouchCommerce , which helps provide brands with online software and services for helping better connect with their customers and potential customers, said today that it is planning growth and hiring at a new headquarters in Agoura Hills. touchcommerce hiring jobs employment agoura software' READ MORE>>.

Agoura 185

Agoura Agoura Hills Software Review Commerce 185

TechCrunch LA

JUNE 24, 2020

Relativity Space has a new customer for its 3D-printed rockets: Established satellite maker and operator Iridium, which has picked the company for launches in 2023. To accomplish those, and other launches like them, the company is also setting up a new launch site at Vandenberg Air Force Base in California.

Sites 181

Sites Long Beach Custom Customer 181

TechCrunch LA

JULY 23, 2019

On Tuesday, Haptik announced it has acqui-hired Convrg, a Los Angeles-based startup that develops chatbots, to serve customers in North America. Convrg recently hired Timothy Carey, an industry veteran, who now serves as Haptik’s General Manager for the region. 60% of all software is bought in the U.S.,

Los Angeles 209

Los Angeles Angel Startup Google 209

Berkonomics

OCTOBER 19, 2023

As my enterprise computer software company which produced innovative lodging systems for hotels and resorts grew quickly, we found ourselves straining to keep up with the hiring and training of good customer support representatives, a critical part of the equation then and still so today in the 24-hour environment of hotel front desk operations.

Training 156

Training Resource Custom Customer 156

Berkonomics

JANUARY 9, 2020

One of your employees is approached by an employee of a customer or of a supplier, stating that “It sure would be great to work in your company.” The rule should be one that includes only one “out”: if a person resigns from the position with the stake-holding company, then you will be happy to talk about a position.

Custom 156

Custom Customer Innocal Email 156

TechEmpower

MARCH 4, 2024

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

Generative AI 295

Generative AI TechEmpower CTO Hire Outsource Development 295

socalTECH

NOVEMBER 15, 2017

in a Series C funding round, which it said partially go to expanding hiring at its San Diego offices, the company announced on Wednesday. The company has now raised $81M in total. Health IQ , a startup which offers up insurance only to "health conscious" individuals, has raised $34.6M

San Diego 113

San Diego Capital Sales Funding 113

socalTECH

OCTOBER 2, 2017

Radial , a provider of e-commerce fulfillment services, says it is opening up a new, fulfillment center in Rialto, and plans to hire 950 seasonal workers at the location. According to Radial, the hiring at its new 400,000+ square foot center is specifically for the holiday season. READ MORE>>.

Commerce 113

Commerce Services Custom Customer 113

socalTECH

NOVEMBER 15, 2011

Los Angeles-based TelePacific Communications is the latest Southern California company with big hiring plans, saying Monday that it plans to add nearly 200 positions to the firm to support its growth. TelePacific serves business customers in those three states.

Southern California 183

Southern California IP Los Angeles Custom 183

Berkonomics

JULY 18, 2019

By carefully recognizing and focusing upon the very core of the business, these CEO’s are allocating their scarce cash resources to hire the best talent they can find to support that core business, and then reaching out to partners, independent contractors, and other small businesses to provide all other functions.

Patents 120

Patents Resource Training Advertising 120

socalTECH

MARCH 14, 2018

As part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. What's the biggest lesson you've learned about retaining and keeping your customers using the subscription model?

Custom 166

Custom Customer Conference Social Media 166

socalTECH

AUGUST 14, 2014

E-commerce giant Amazon.com is expanding in Southern California, saying today that it is opening up a new, fulfillment center in Redlands, to help deliver large items to customers. The new fulfillment center is the company''s fifth, and comes on top of existing centers in San Bernardino, Moreno Valley, Patterson and Tracy. READ MORE>>.

Southern California 178

Southern California Screening Commerce Custom 178

Both Sides of the Table

OCTOBER 12, 2010

Even if you don’t have “direct&# sales I would tell you that “everything is a sale&# including fund raising, hiring, getting press and doing business development. One of the biggest mistakes I see early-stage startups making is hiring “seasoned&# sales professionals or hiring people too senior, too early.

Sales 346

Sales Startup Technical Review Custom 346

socalTECH

APRIL 14, 2017

Los Angeles-based streaming television- and video-provider Hulu has selected San Antonio, Texas, as the site for a new customer service center, the company said on Thursday. Hulu said it will hire 300 people by the end of 2017, and another 200 in 2018, as part of the new "viewer experience headquarters" in Texas. READ MORE>>.

Hulu 100

Hulu Sites Custom Customer 100

SoCal CTO

APRIL 2, 2012

Using my StartupRoar as a radar, I came across a great post by Gabriel Weinberg Do you really need a full-time hire for that? Hiring seems to be the preferred use of seed funds (by investors and founders), whereas I'd prefer a focus on customer acquisition. In other words, they come in asking for help with sourcing and hiring.

CTO Hire 205

CTO Hire Outsource Development CTO Coach Develop 205

socalTECH

MARCH 1, 2018

As part of the lead in to the conference, and as a part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. We respond very quickly to all of our customers. Kevin Anderson.

Custom 113

Custom Customer Services Conference 113

Startup Professionals Musings

FEBRUARY 3, 2020

Today’s customers are much more in control of their buying decision, as they have more choices and more information than ever before. Bloom’s classic book, “ The New Experts: Win Today's Newly Empowered Customers.” This is a key moment where your customer acquisition costs go way down, and your profits go way up.

Custom 124

Custom Customer Startup Course 124

Startup Professionals Musings

JANUARY 5, 2020

As an advisor to entrepreneurs, I find that I often have to remind them that the world of customers has changed since they started their last business. Pushing yourself on customers by touting features and price doesn’t work anymore. Use analytics to see why customers are buying, as well as what.

Custom 133

Custom Customer Social Media Startup 133

Berkonomics

FEBRUARY 22, 2018

I have a partner in a consulting practice that specializes in the travel industry.

Sample 243

Sample Report Course Conference 243

Both Sides of the Table

MAY 26, 2011

It’s the hardest thing to teach people who come out of big companies, out of conservative jobs. At the big consulting firms, investment banks and established large technology companies we’re taught to produce long reports, make sure that every document is perfect quality and that every possible bit of diligence has been done.

Startup 335

Startup Technical Review Framework Entrepreneur 335

socalTECH

JANUARY 12, 2017

According to ConsumerTrack, it has moved into a new office wich has room for over 100 employees, and which also includes a custom gym and video studio to expand its production facilities. ConsumerTrack says its customer include such companies Fidelity, Transunion, Chase Bank, and many other financial institutions.

El Segundo 100

El Segundo Content Los Angeles Sites 100

Both Sides of the Table

OCTOBER 28, 2011

I’ve thought a lot about team construction of early stage companies. You know the old adage (I first heard from Guy Kawasaki) – how much is an Internet company worth? Who do you hire after you have a product built & shipped and being used in the market? Who do you hire when you raise that first $2-3 million?

Startup 325

Startup Outsource Press Marketing 325

socalTECH

AUGUST 9, 2012

Cloud-based email delivery startup SendGrid , one of the companies out of the TechStars accelerator, said this week that it is accelerating hiring at the firm, including at the firm's Anaheim location. SendGrid is based in Boulder, Colorado.

CTO Hire 157

CTO Hire Orange County Email Software Engineering 157

InfoChachkie

OCTOBER 27, 2011

When hiring ATM Operators at a Big Dumb Company (BDC), assessing each candidate’s ability to execute predictable tasks is of paramount importance. As noted in Inventors vs. Innovators , early-stage hires do not have to be wide-eyed inventors. In fact, a company filled with inventors would be a dysfunctional mess.

Entrepreneur 252

Entrepreneur Paramount Startup Organization 252

TechCrunch LA

MARCH 29, 2021

One customer assumed that poor usage rates at a particular station was due to a lack of EVs in the area, Terry recalled in a recent interview. “There was an abandoned vehicle parked there and the station was surrounded by mud,” said Terry who is CEO and co-founded the company with Evette Ellis. Hiring approach.

Incubator 287

Incubator Outsource Development Los Angeles Startup 287

TechCrunch LA

MARCH 26, 2020

While some of the largest privately held technology companies, like SpaceX and Tesla , have shifted to manufacturing ventilators, smaller companies are also trying to pitch in and relieve scarcity locally. 3D-printing companies are working on new ways to manufacture personal protective equipment and swabs for COVID-19 testing.

Company 281

Company Companies Mobile Organization 281

Both Sides of the Table

OCTOBER 22, 2009

Only Hire A+ People Who Punch Above Their Weight Class. There are people who tell startups that they should hire the most senior people that they can find. I’m a big believer in only hiring A+ team members. More likely this person who wants to work at your fledgling company is a decent performer but not a superstar.

Startup 327

Startup Sales Class CIO 327

Startup Professionals Musings

DECEMBER 24, 2022

I’m convinced that’s why most mature companies are slowing down or buying their innovation through acquisition, rather than building it. By asking a junior colleague to mentor you, you will more likely hear new approaches or technologies and get new insights on your customer base or business challenges.

Competition 102

Competition Company Companies Startup 102

Both Sides of the Table

JULY 9, 2013

This is final part of a series that describes a sales methodology for technology companies or frankly many other types of companies, too. We developed this at our first company and called it PUCCKA – the overall methodology is described here. The buying company many not be able to buy in your time frames.

Custom 324

Custom Customer Marketing Newsletter 324

Startup Professionals Musings

AUGUST 6, 2021

Yet, in my role as advisor to small businesses, I find many people who still believe some old myths that work should never be fun, and create a self-fulfilling prophecy that takes down their sense of well-being , as well as their company results. It also attracts more customers. Most people don’t really want to work hard.

Company 162

Company Companies Summary Coach 162

InfoChachkie

SEPTEMBER 5, 2012

The following guest post is from Dan Monarko, Online Marketing Manager at The Resumator , a SaaS applicant tracking system and hiring platform trusted by many of the fastest-growing companies in the world, including: Pinterest, Tumblr, Hootsuite, Klout, Posterous, Bitly, Atari and Mashable. Hire for Swagger.

Tips 182

Tips RSS Ideas SaaS 182

Berkonomics

OCTOBER 26, 2023

You’re fighting to put out the fires from customer complaints, or incomplete work, or are suffering from an inability to focus upon new development or new customers before cleaning up the mess inside your organization. The customer pays for all or at least 90% of the bill, perhaps holding back a retainer awaiting completion.

Resource 156

Resource Custom Customer Software 156

socalTECH

MARCH 20, 2012

Mojave-based Virgin Galactic , the commercial spaceflight firm backed by Sir Richard Branson, has signed its 500th customer: actor and angel investor Ashton Kutcher. Virgin Galactic just hired its first pilot in October, and is in the midst of building and testing its vehicles before commencing operations. READ MORE>>.

Custom 159

Custom Customer Blogging Design 159

Startup Professionals Musings

NOVEMBER 28, 2022

Business success is all about having the best team, yet the average entrepreneur has little prior experience with hiring people and building top-notch teams. Hiring requirements must be anticipated and implemented with the same precision and tracking as manufacturing volumes, sales leads, and customer service.

Organization 104

Organization Satisfaction Entrepreneur Screening 104

InfoChachkie

AUGUST 20, 2012

Rapidly and repeatedly hiring star employees is a competitive advantage. Although this is a core competency that must be honed over time, there is a cadre of SaaS hiring tools that the world’s leading tech companies deploy to their advantage. Job Syndication And Customized Job Boards.

SaaS 209

SaaS Tool Startup Screening 209