Startup Professionals Musings

JUNE 21, 2013

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience continues to decline. You have to start with hiring only people who are willing and able to make serious customer service happen.

Customer 92

Customer Custom Startup Services 92

Startup Professionals Musings

NOVEMBER 12, 2021

Even with product businesses, it’s the ultimate way to build your brand credibility, bring in customer leads, and get feedback from your target market. Search the Internet for blogs in your industry and do a little research before you start. Conversational style. An informal writing style is generally recommended.

Blogging 135

Blogging Services Search Engine Optimization Web 135

Berkonomics

APRIL 19, 2012

Professional investors laugh when they hear an entrepreneur state, “We have no competition.” It is a failed litmus test for the entrepreneur, even if the plan is for a totally new device or service that could take the world by storm. The statement shows a lack of research or previous thinking that is a red flag for investors.

Competition 189

Competition Slides Sales Ideas 189

Startup Professionals Musings

MARCH 22, 2012

You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. A satisfied customer is necessary, but not sufficient, to be a loyal customer who will come back repeatedly, refer their friends and family to you, and be faithful even when your price is not the lowest.

Customer 104

Customer Custom Startup Competition 104

Berkonomics

OCTOBER 28, 2021

This insight is like a Hans Christian Anderson parable, but aimed at you and your business… There are big fish and small fish, potential customers, all swimming in the sea that is your potential marketplace. So, is your (SOM) serviceable obtainable market large enough? Is this a problem or an opportunity?

.Net 156

.Net Statistics Marketing Research 156

Startup Professionals Musings

MARCH 3, 2023

Just for clarification, I characterize a product plan as a formal description of your product or service, with a quick business description at the end for effect. These requirements must be based on market analysis, expert input, and existing customer feedback. Opportunity segmentation and competitive environment.

Product 112

Product Summary Activity Entrepreneur 112

Startup Professionals Musings

JULY 19, 2014

Today’s customers are much more in control of their buying decision, as they have more choices and more information than ever before. Bloom’s recent book, “ The New Experts: Win Today''s Newly Empowered Customers.” Great startups manage to continually improve the relationship through outstanding follow-on support and service.

Customer 98

Customer Custom Entrepreneur Startup 98

Berkonomics

MARCH 5, 2020

Is the product or service possible to produce at all, let alone economically enough to. One way to mitigate this is by using early money to create a prototype, to perform market research, to complete the first generation of the product, or to deliver the service to a satisfied customer. And fifth: Competitive risk. .

Outsource Development 156

Outsource Development Ideas Resource Patents 156

Tech.Co

MAY 31, 2023

But while competition remains fierce, the advancement and accessibility of smart solutions are making it easy than ever for startups to find their feet. Business tools — from customer relationship management ( CRM ) platforms to accounting software — help to save startups time and money by automating key processes and maximizing efficiency.

Tool 128

Tool Startup Software Review Technical Review 128

Startup Professionals Musings

AUGUST 30, 2015

Today’s customers are much more in control of their buying decision, as they have more choices and more information than ever before. Bloom’s classic book, “ The New Experts: Win Today's Newly Empowered Customers.” Great startups manage to continually improve the relationship through outstanding follow-on support and service.

Customer 101

Customer Custom Startup Course 101

Startup Professionals Musings

DECEMBER 5, 2020

He lays out seven thinking strategies for both entrepreneurs and employees that will make them business winners: Focus on the customers at all times. Corporate thinkers often become preoccupied with doing their jobs and following rules, not pleasing customers. They don’t realize that customers are the source of all business payback.

Entrepreneur 117

Entrepreneur Sales Customer Custom 117

Startup Professionals Musings

MAY 2, 2021

To determine what factors made a difference, the researchers compared the 27 companies using numerous variables. The challenge of a creating a new product or service is tough enough, without insisting on a new supply chain, and a new distribution channel. Offer customized products or services.

Startup 170

Startup Study Journal Sample 170

Southern California Edison Blog

NOVEMBER 3, 2021

Telecom carriers looking to stay competitive should continue strengthening their network infrastructure and adding greater flexibility to their service offerings to provide reliable and high-performance connectivity for their customers. Offer Greater Service Flexibility. Increase Consumer Targeting.

Networking 98

Networking Layoffs Customer Custom 98

Startup Professionals Musings

SEPTEMBER 20, 2023

Starting an entrepreneurial business, or maintaining the competitiveness of a mature business, requires innovation. In reality, the best business process innovations usually come from regular employees on the front line of your business, just trying to do a better job and better serve customers.

Organization 94

Organization Ideas Technical Review Research 94

Startup Professionals Musings

FEBRUARY 12, 2018

Today’s customers are much more in control of their buying decision, as they have more choices and more information than ever before. Bloom’s classic book, “ The New Experts: Win Today's Newly Empowered Customers.” Great startups manage to continually improve the relationship through outstanding follow-on support and service.

Customer 52

Customer Custom Startup Course 52

Startup Professionals Musings

JUNE 4, 2022

Every so often a promising entrepreneur seems to freeze in the oncoming headlights and gets run over by his competition. Their goal is to create profitable products, but too often they don’t research what their customers really want, and what they are willing to pay. The team is the same. The company's market is the same.

Ideas 155

Ideas Entrepreneur Research Demand 155

Startup Professionals Musings

MAY 1, 2022

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. How many customers will have any idea what this means to them? You need to clearly convey what makes your startup the only choice for your customers.

Marketing 141

Marketing Startup Social Media Technical Review 141

Startup Professionals Musings

JANUARY 13, 2014

Of course, one sale isn’t really enough, so you need to get the first customer to recommend you to a second, and make sure the rate of sales ramps up quickly enough to keep the business alive and growing. Customers don’t buy the impossible dream. A product, without customer support, is not ready for sale. That should be you.

Sales 99

Sales Customer Custom Entrepreneur 99

Tech Zulu Event

MARCH 19, 2015

Computers and the Internet have now brought in a new era that relies on data to make profitable business decisions in the competitive environment. Below is a full explanation of how small businesses can leverage technology to earn a competitive advantage in the marketplace. Cloud Services. BPM Software. CRM Platforms.

Competition 40

Competition Technology Social Media Tips 40

Startup Professionals Musings

DECEMBER 6, 2012

As I visit the websites of many startups, as well as more mature businesses, I still too often see a “contact” page offering nothing but a sterile form for customers to submit, never to be heard from again. Customers are not all like you, and they have choices, so a “one size fits all” customer service is no longer a viable option.

Social Media 91

Social Media Customer Custom Media 91

Startup Professionals Musings

JULY 11, 2013

As I visit the websites of many startups, as well as more mature businesses, I still too often see a “contact” page offering nothing but a sterile form for customers to submit, never to be heard from again. Customers are not all like you, and they have choices, so a “one size fits all” customer service is no longer a viable option.

Social Media 99

Social Media Customer Custom Media 99

TechCrunch LA

AUGUST 9, 2022

Beauty may be in the eye of the beholder, but when it comes to getting ahold of an appointment for your hair or another treatment…that’s a different story: The bespoke nature of a lot of the work has meant that a large swathe of the professionals providing these services have stayed offline when it comes to interfacing with customers.

Help 195

Help Startup UCLA Tool 195

Startup Professionals Musings

OCTOBER 1, 2022

As a mentor to many business professionals and owners, and aspiring entrepreneurs, I find a wealth of innovative ideas, but often less insight on what it really takes to transform ideas into an income stream that can excite new customers into long-term business success. Test your innovation with at least a hundred customers.

Ideas 145

Ideas Startup Case Study Writing 145

socalTECH

FEBRUARY 13, 2009

In this kind of economy, it's more important than ever to find and locate customers. How do you find customers who are still going strong--and are expanding and hiring? In a tough economy, it might be your key to unlocking customers you didn't know existed, and getting the edge on your competition.

SoCalTech 100

SoCalTech Customer Custom Southern California 100

Both Sides of the Table

NOVEMBER 1, 2009

As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features.

Organization 280

Organization Customer Custom Tips 280

Berkonomics

NOVEMBER 9, 2017

Simply, it’s offering a specific product or service to a specific group of people. You’ll have less competition. If you’ve taken the steps to research your market and niche, the chances are that you’re taking your business seriously. Think about your product or service. Keep your customer in mind. This is easy.

Marketing 266

Marketing Resource Advertising Social Media 266

Startup Professionals Musings

JANUARY 3, 2021

Starting an entrepreneurial business, or maintaining the competitiveness of a mature business, requires innovation. In reality, the best business process innovations usually come from regular employees on the front line of your business, just trying to do a better job and better serve customers.

Organization 172

Organization Ideas Technical Review Research 172

Startup Professionals Musings

MAY 31, 2020

Just for clarification, I characterize a product plan as a formal description of your product or service, with a quick business description at the end for effect. These requirements must be based on market analysis, expert input, and existing customer feedback. Opportunity segmentation and competitive environment.

Entrepreneur 124

Entrepreneur Startup Summary Product 124

Startup Professionals Musings

SEPTEMBER 12, 2022

Find and sell your unique competitive advantages. Everyone needs to sell themselves with the same fervor that entrepreneurs sell their product or service. If you don’t highlight your competitive advantages , no one else will. Entrepreneurs learn this early, to keep their team and customers motivated.

Entrepreneur 127

Entrepreneur Mentor Competition Study 127

Berkonomics

MARCH 14, 2019

Is the product or service possible to produce at all, let alone economically enough to compete in the marketplace? One way to mitigate this is by using early money to create a prototype, to perform market research, to complete the first generation of the product, or to deliver the service to a satisfied customer.

Outsource Development 120

Outsource Development Ideas Resource Patents 120

Startup Professionals Musings

MARCH 14, 2012

All the experts these days are talking about the increasing need for customer focus and maximizing sales. Typically entrepreneurs and even professional sales people think this means more emphasis on the customer selling process, when in fact it really means spending more time understanding the customer buying process (view from the customer).

Sales 96

Sales Customer Custom Competition 96

Startup Professionals Musings

DECEMBER 31, 2022

The agile way to respond is to research for flaws in the opportunity, and test the waters first. Your biggest or only customer dumps you. Your Plan B should always include a diversification plan you can implement quickly, as well as an emergency “right-sizing” plan to weather the gap to some new customers or services.

Startup 98

Startup Entrepreneur Competition Mentor 98

Startup Professionals Musings

NOVEMBER 23, 2012

Of course, one sale isn’t really enough, so you need to get the first customer to recommend you to a second, and make sure rate of sales ramps up quickly enough to keep the business alive and growing. Customers don’t buy the impossible dream. A product, without customer support, is not ready for sale. That should be you.

Sales 96

Sales Customer Custom Pricing 96

Startup Professionals Musings

AUGUST 2, 2012

These days, I’m hearing more and more that Location-Based Services (LBS) are entering the mainstream for mobile users, but I’m not sure why. Marketers see it as a better way to target customers, but the current consumer offerings have been slow to deliver. See who checks into your competition. Understand the competition.

Services 82

Services Competition Mobile Entertainment 82

Startup Professionals Musings

APRIL 17, 2022

If one of your core values is exceeding your customer expectations for quality and service, and your potential partner ascribes to the low cost, high profit mantra, a successful partnership is highly unlikely over the long-term. In many cases, experts with academic or research credentials are not good partners for a business venture.

Software Review 154

Software Review CTO Hire Outsource Development Startup 154

Startup Professionals Musings

APRIL 22, 2017

The ready-aim-fire traditional approach works best in more mature markets, where your strategy is to add features and value to competitive products, or address an underserved new segment of the marketplace. Many good ideas never get off the ground, simply because the product or service is never “finished.”

Marketing 54

Marketing Research Technical Review Entrepreneur 54

Startup Professionals Musings

SEPTEMBER 4, 2011

Of course, one sale isn’t really enough, so you need to get the first customer to recommend you to a second, and make sure rate of sales ramps up quickly enough to keep the business alive and growing. Customers don’t buy the impossible dream. A product, without customer support, is not ready for sale. That should be you.

Sales 97

Sales Customer Custom Pricing 97