Startup Professionals Musings

JANUARY 18, 2023

Customer service has traditionally been focused on the resolution of complaints , primarily after a transaction. In this context, even “satisfied” is only a “meets-minimum,” and does not put you ahead of your competition. Even the best marketing doesn’t do it. Great customer service now must be proactive, rather than reactive.

Competition 109

Competition Services Customer Custom 109

Startup Professionals Musings

OCTOBER 24, 2020

Porter proposed his Five Forces framework for analyzing the competitive environment which I think makes even more sense today. Every existing business, as well as every startup, needs to reassess their product or service in the context of these five forces: Intensity of competitive rivalry. Way back in 1979, Michael E.

Competition 151

Competition Startup Framework Pricing 151

Startup Professionals Musings

SEPTEMBER 18, 2022

Don’t bash the competition. Every investor knows how vulnerable a new startup is to competitors, so investors always ask about your sustainable competitive advantage in the marketplace. They are also seeking to find out how you handle one of the many tough questions that a new founder will get in today’s market.

Competition 133

Competition Patents Resource Invest 133

Berkonomics

MARCH 25, 2021

Here’s important homework for your marketing effort. Know the cost to move from your existing platform and estimate the switching costs for moving from a competitor’s product or service to yours. The momentum from an old decision that took lots of effort to implement is worth something to a marketing professional.

Competition 156

Competition Customer Custom Email 156

Both Sides of the Table

AUGUST 11, 2021

Most of these startups spend the lion’s share of their marketing budget in today’s social media channels: Facebook, Twitter, Reddit, Snap, TikTok and so on because?—?no founders, marketers, investors?—?and no surprise?—?that’s that’s where the customers are. For these companies, it looks like a rosy picture. Why Did I Invest in Trust?

Product 424

Product Platform Advertising Acquisition 424

Berkonomics

JULY 6, 2017

Know your market and competition, or don’t spend a dime on anything else. Well, here is one of those, and it deals with market research first and foremost. Here’s where some intelligent market research might have saved the company and my investment. There is no competition.” Fast forward just a few years to 1996.

Competition 266

Competition Research Summary Pricing 266

Startup Professionals Musings

JUNE 2, 2021

In case you hadn’t noticed, the key elements of a competitive advantage for your business have changed as businesses move online, and your domain is instantly global. As a business advisor, I have to recommend even to established companies that they review and revamp their competitive strategy now, even if it appears to be working today.

Competition 142

Competition Software Review Social Media Customer 142

Startup Professionals Musings

DECEMBER 14, 2019

Don’t bash the competition. Every investor knows how vulnerable a new startup is to competitors, so investors always ask about your sustainable competitive advantage in the marketplace. They are also seeking to find out how you handle one of the many tough questions that a new founder will get in today’s market.

Competition 120

Competition Patents Resource Invest 120

Both Sides of the Table

NOVEMBER 22, 2014

They were a little too fierce in their competitive practices against Lyft to sign up drivers. As somebody who has to rub shoulders with big tech companies often I can tell you that there is much blood spilled in the competitive trenches of Apple, Twitter, Facebook, Google and so on. Hardly “evil.” Changes to algorithms.

Press 418

Press Journal Startup Competition 418

TechCrunch LA

SEPTEMBER 7, 2021

But LA-based performance marketing agency MuteSix didn’t wait that long to build its business around scaling DTC brands. If you have growth marketing agencies or freelancers to recommend, please fill out our survey !). In today’s highly competitive ad environment, both content and data are kings. The key takeaway?

Commerce 211

Commerce Content Marketing Startup 211

Startup Professionals Musings

DECEMBER 13, 2020

For new entrepreneurs and startups, I recommend an initial focus on these six steps from the very beginning to set the right culture and save the tremendous cost of a transformation and risky competitive catch-up later: Start with an overriding top-down focus on customer experience. Set the expectation for continuous improvement.

Custom 168

Custom Customer Services Startup 168

Both Sides of the Table

FEBRUARY 7, 2013

And we wanted a head of global marketing. He had an idea for a startup that would help consumers better book service jobs and would take on Service Magic, which he believed had a business model that could be disrupted. In the same year they won Business Insider’s Startup competition. Nice sweep!

CTO Coach 359

CTO Coach Google CTO Hire Yammer 359

Berkonomics

APRIL 11, 2019

An entrepreneur pitches using a deck with no slide for competition. We have no competition.”. It is a failed litmus test for the entrepreneur, even if the plan is for a totally new device or service that could take the world by storm. Perhaps buyers cannot obtain attractive financing in the current market.

Competition 120

Competition Slides Research Sales 120

Startup Professionals Musings

MAY 26, 2023

Every one of you business owners I know periodically introduces new products and services to sustain growth, fight off competitors, or take advantage of new technologies. The cost of any new product these days must include education and rollout marketing, perhaps equal or greater than the development costs.

Product 141

Product Services Technical Review Artificial Inteligence 141

Startup Professionals Musings

OCTOBER 9, 2020

That means starting your search through contract services sites, rather than conventional career hiring sites. This lets you evolve your strategy with the market. Optimize staffing overhead and flexibility in a fluid market. Today you need that budget for market fluxuations, pandemics, and product updates.

Competition 168

Competition Startup Demand Training 168

Startup Professionals Musings

JANUARY 22, 2023

I second his list of top innovation challenges and strategies to capitalize on untapped global startup opportunities: Create new markets rather than disrupt existing ones. Competition is not always a bad thing, and the real purpose is often to make the world a better place. Target a global market rather than a local from day one.

Capital 138

Capital Marketing Ideas Venture Capital 138

Startup Professionals Musings

SEPTEMBER 19, 2022

Every entrepreneur believes that their product or service is memorable, and that every customer will quickly see the advantage over competitors. Differentiation is still a key requirement for a successful startup rollout, and but it must be sustainable to keep ahead of new competition. Quantify the difference for your customers.

Competition 123

Competition Customer Custom Examples 123

Both Sides of the Table

MAY 1, 2014

The second is that the retailers were constrained by their high costs of local real estate and service staff relative to the costs of centralized warehouses where goods could be stacked high, sorted by robots, managed by RFIDs and then shipped via overnight to eager, cost-conscious customers across the US. 10x the experience.

Technical Review 380

Technical Review Software Review CTO Hire Startup 380

Startup Professionals Musings

JULY 30, 2021

While you all recognize that reacting to weak market signals is critical to staying in business and staying competitive, I find that many don’t have the skills and focus to trigger change decisions on a timely basis. Proactively evaluate new technologies for impact. Now is the time to take a hard look at your own operation.

Marketing 162

Marketing Social Media Metrics Customer 162

Both Sides of the Table

NOVEMBER 4, 2010

Let me start with Professor Christensen’s definition: “An innovation that is disruptive allows a whole new population of consumers access to a product or service that was historically only accessible to consumers with a lot of money or a lot of skill.&#. Let’s start with the incumbents position in a market.

Startup 376

Startup Framework Marketing Customer 376

Both Sides of the Table

JUNE 29, 2014

The costs to start are much lower than ever (90% reduction in infrastructure costs to start a company through open source & web services) and large companies being created in many geographies. Companies are now raising much more capital in the private markets now before they go public. Startup Lessons'

Venture Capital 362

Venture Capital Capital Startup Writing 362

Berkonomics

JULY 4, 2013

But for most, the true sign of success and potential for even more is in the landing of a major account, one that validates the pricing, quality and competitive advantages of a company’s offering. For this reason alone, it makes sense for most of us to aim high once we have worked the kinks out of our offering with smaller customers.

.Net 235

.Net Resource Competition Customer 235

Berkonomics

NOVEMBER 19, 2020

Since in most cases, there was no revenue in many of these companies, all trying to gain market share at any cost, we had to invent the metric to use. And the most logical one seemed to be “eyeballs” or number of unique monthly users finding their way to the site or registering for the service. Remembering the insanity before 2000.

Metrics 296

Metrics Sites Advertising Web 296

TechCrunch LA

FEBRUARY 3, 2021

And while the grocery delivery market has become increasingly competitive, Hall argued that Good Eggs stands out thanks to the quality and breadth of its products — 70% of its products are locally sourced, and it often delivers them within 48 hours of harvesting. That’s a meaningful increase in our addressable market.”

Southern California 318

Southern California Orange County San Diego Commerce 318

Startup Professionals Musings

MAY 1, 2022

Marketing is everything these days. Yet I see many technology entrepreneurs that focus on the basics of marketing too little and too late. I like the guidance from marketing coach David Newman’s classic book “ Do It! Don’t fall into the marketing-speak trap. Good marketing is not rocket science. Marty Zwilling.

Marketing 141

Marketing Startup Social Media Technical Review 141

Startup Professionals Musings

SEPTEMBER 22, 2022

Great marketing is required to generate revenue and grow every business, especially new businesses which have no brand recognition nor loyal customer base. I also look for a commensurate portion of the plan describing the specific innovative marketing deliverables, beyond the traditional marketing items.

Marketing 133

Marketing Customer Custom Outsource Development 133

socalTECH

AUGUST 8, 2019

The company says that so far, it is offering up its scooter service in Los Angeles and San Diego. The company said that its "vibrant yellow color" is what helps it compete with other scooter options available on the market. SUN did not say how many scooters it has deployed. READ MORE>>.

Demand 124

Demand Marketing San Diego Los Angeles 124

TechCrunch LA

SEPTEMBER 30, 2019

The company used its overdraft protection service and money management display to shift customers’ focus away from the total balance that their account would show by giving them a sense of how much was actually left in their accounts once debits were included in their statements.

Companies 262

Companies Company Startup Tips 262

TechCrunch LA

SEPTEMBER 5, 2018

“I was the guy in the restaurant to pitch whenever there was a service or product,” Canter says. All of these different ordering services began to pop up and each one added more customers and incremental revenue, but each one brought challenges into our staff.” ” So Canter went back out to the market. .

Services 165

Services Los Angeles Startup Capital 165

TechCrunch LA

APRIL 26, 2022

that puts its 15-minute grocery delivery service in more than 14,000 Circle K convenience stores and Couche-Tard locations. At the time, the company raised $2 million, and Alexandrov said about the perceived competition, “The level of competition in this market in the U.S.

Funding 246

Funding Demand Los Angeles Competition 246

socalTECH

DECEMBER 12, 2013

Our target market is entrepreneurs, creatives, and developers. Our services range from basically any platform service to enable an entrepreneur or developer or creative, to get online with a website, or do things like set up a blog. That has grown very nicely, even those we''ve not been overly aggressive with marketing.

Software Review 238

Software Review Cloud Computing Technical Review Platform 238

TechCrunch LA

MAY 17, 2019

Even as Quibi , the short form video platform from Jeffrey Katzenberg’s WndrCo , reportedly looks to raise another $1 billion , rival service Fiction Riot continues to steadily build out its pipeline of short form serials. The company is reportedly spending $5 million per hour of storytelling for some of its titles.

Services 167

Services Report Netflix Content 167

Startup Professionals Musings

JULY 14, 2023

Porter proposed his Five Forces framework for analyzing the competitive environment which I think makes even more sense today. Every existing business, as well as every startup, needs to reassess their product or service in the context of these five forces: Intensity of competitive rivalry. Way back in 1979, Michael E.

Competition 88

Competition Startup Framework Pricing 88

Berkonomics

JULY 27, 2017

[Email readers, continue here…] This is not to bend this insight into a claim that a company should wait to develop new, groundbreaking products and services until a customer asks for them. We have explored feature-functionality. Next week we will focus upon product quality and its effects upon the organization.

Custom 243

Custom Customer Design Conference 243

Both Sides of the Table

JUNE 28, 2011

Venture capital is in the process of its own creative destruction with new market entrants and new models of innovation at the precise moment that our industry itself is contracting. million in team costs to code, launch, manage, market & sell our software. When I built my first company starting in 1999 it cost $2.5 And maddening.

Venture Capital 334

Venture Capital Software Capital Startup 334

Startup Professionals Musings

MAY 9, 2022

Most businesses spend big money testing their brand logo, catchy marketing phrases, and demographics, but spend little time training and validating that their employees can and do deliver exceptional experiences to their customers. They have to out-behave and outperform your competition. Gregg Lederman, in his classic book, “ ENGAGED!:

Custom 123

Custom Customer Services Training 123

Startup Professionals Musings

FEBRUARY 14, 2021

In their passion and excitement about a new product or service, entrepreneurs tend to continually narrow the scope of potential competitors, and often claim to have no direct competitors. First to market, for example, is not normally a sustainable advantage for startups. Thought leadership position in your market and customer set.

Competition 166

Competition Funding Startup Patents 166