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How To Pick Your Focus For Your Next Business Venture

Startup Professionals Musings

Every startup and every new business needs a unique selling proposition (USP) to get people’s attention these days, and make it stand out in the information overload we all see. I’m looking for the “hook” right up front, or I lose interest quickly, just like every customer and investor these days. Is the opportunity large and growing?

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4 Key Questions To Size The Potential Of Your Startup

Startup Professionals Musings

Every startup and every new business needs a unique selling proposition (USP) to get people’s attention these days, and make it stand out in the information overload we all see. I’m looking for the “hook” right up front, or I lose interest quickly, just like every customer and investor these days. Is the opportunity large and growing?

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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

This is part of my ongoing posts on Startup Advice. As organizations we have become more open and I believe this is great for businesses and their customers. some came from our customer service, some were to improve performance / scalability from tech ops, some were bug fixes, etc.) Tim started to change our processes.

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10 Ways to Make Your Customer Experience Stand Out

Startup Professionals Musings

But once you start selling products, all of these pale in comparison to the level of customer experience you provide. Here are the top ten suggestions from John and others for how to create a culture of extreme customer focus in your organization: Create a customer service vision. Exceed customer expectations.

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Ten Ways to Differentiate Your Customer Service

Startup Professionals Musings

But once you start selling products, all of these pale in comparison to your level of customer service. Here are the top ten suggestions from John and others for how to create a culture of extreme customer focus in your organization: Create a customer service vision. Exceed customer expectations.

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7 Tools of Entrepreneurial Awesomeness

InfoChachkie

As part of the UC Santa Barbara’s Distinguished Lecture Series, Emmy Award winner Seth Epstein and current Founder and CEO of SocialStay , described seven practical, hands-on techniques entrepreneurs can use to enhance their overall awesomeness. On the playing field is talking to customers. Get on the playing field."

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Use 90 Sec Videos to Explain Your Product - Create Awesome

SoCal Tech Calendar

Monday, January 14, 2013 -- Use 90 Sec Videos to Explain Your Product - Create Awesome. How do you quickly and succinctly explain your product or service to your target customer so that you can engage them right away. A good video will not only engage your target customer but avoid also lots of "how does your site work" emails.

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