Startup Professionals Musings

DECEMBER 12, 2020

It allows investors to come into alignment with customers. Focus relentlessly and passionately on the customer. Bezos asserts that the advantage of being customer focused is that customers are always dissatisfied. Bezos asserts that the advantage of being customer focused is that customers are always dissatisfied.

Slides 137

Slides Custom Customer Satisfaction 137

Startup Professionals Musings

NOVEMBER 12, 2021

Even with product businesses, it’s the ultimate way to build your brand credibility, bring in customer leads, and get feedback from your target market. Studying other people’s blogs will help you identify what you like and don’t like, and how you want yours to look and feel. Conversational style. Add outgoing links.

Blogging 135

Blogging Services Search Engine Optimization Web 135

Startup Professionals Musings

APRIL 27, 2019

In fact, it’s all about the “focus” required to get early stage technology products across the deadly chasm from early adopters to mainstream customers. Missions and products that are too broad confuse your team, your customers, and potential investors. Customer support chasm. Product development chasm.

Technical Review 102

Technical Review Custom Customer Satisfaction 102

InfoChachkie

DECEMBER 2, 2009

As noted in Pour and Stir Part I , the key to the successful execution of this strategy is managing the following equation: The cost to acquire a customer < lifetime value of a customer. Decreasing Your Customer Acquisition Costs. This is equivalent to being handed a free customer for every ten customers you acquire.

Custom 164

Custom Customer Advertising SEM 164

Both Sides of the Table

MARCH 21, 2013

This might mean helping customers buy traffic, arb’ing deals, helping with RTB pricing or trading, etc. Minimize Any Custom Work That Will Not Feed Back Into Your R&D. While I’d like to say that you should never do custom work that changes the scope of your product that’s not wholly realistic.

Software Review 321

Software Review Software Services Company 321

Both Sides of the Table

DECEMBER 17, 2013

Clearly in an enterprise customer this is unlikely. The most likely outcome if you manage to interest the senior exec (for the sake of this post let me call her the CEO) is that she will refer you down the organization to somebody who would be involved in the decision. The benefits of this are clear: 1. The Case for Calling Low.

Sales 375

Sales Technical Review Organization Case Study 375

Startup Professionals Musings

JUNE 26, 2020

A business plan is the outward facing definition of the business you hope to drive with your hardware solution, with a hardware overview in the intro to highlight customer value and competitiveness. Use non-fuzzy terms to quantify customer value. Provide specifics on the customer business model.

Product 169

Product Summary Startup Examples 169

Startup Professionals Musings

OCTOBER 29, 2018

As a long-time advisor to small businesses and startups, I still find many who think marketing is still primarily broadcasting your message to as many customers as possible, hitting them again and again, until it sticks. They don’t realize that customers today are looking for relationships, meaning two-way conversations with your business.

Marketing 91

Marketing Examples Startup Custom 91

Southern California Edison Blog

FEBRUARY 22, 2018

In a study from NewVantage Partners, 48.4% Big data can help businesses across many industries to uncover hidden trends and patterns in the marketplace, as well as achieve insights into customer needs and preferences. Volume refers to the enormous amount of data that is being analyzed. classifying their efforts as a failure.

Organization 59

Organization Competition Networking Custom 59

Startup Professionals Musings

SEPTEMBER 29, 2019

Nevertheless, there is nothing wrong with studying and learning from the wisdom and experience of others. This is a software distribution and pricing model in which new applications are hosted by a service provider and made available to customers over a network, rather than requiring customer hardware. Gamification.

Technology 86

Technology Cloud Computing Social Media Networking 86

InfoChachkie

APRIL 25, 2011

If you are a leader at a startup and you are reading a business book, you are not closing customers, raising capital, improving your product, or spending time with your loved ones. It has also influenced my thoughts, as evidenced by the six infoChachkie blog entries which reference Art. I was not disapointed. No doubt, he did.

Technical Review 279

Technical Review Blogging Class Entrepreneur 279

InfoChachkie

SEPTEMBER 3, 2013

In The Art of One-line Pitching: A Study of AngelList , Chris Eleftheriadis reviewed 1,700AngelList postings and identified the nine most common categories of positioning pitches (Chris'' list is edited here for brevity): 1. Better than Amazon''s customer experience for any brand" and "LinkedIn on Steroids.". Customer Segmentation.

Product 208

Product Yammer Technical Review Google 208

Startup Professionals Musings

MAY 1, 2017

This bias refers to a form of selective thinking in which every boss seeks out and overvalues information that confirms their existing beliefs, and neglects or undervalues information that is contradictory to those precepts. Salience bias refers to the human tendency to overestimate evidence that is recent or vivid. Optimism bias.

Examples 60

Examples Sample Summary Study 60

Startup Professionals Musings

JANUARY 27, 2019

Even with product businesses, it’s the ultimate way to build your brand credibility, bring in customer leads, and get feedback from your target market. Studying other people’s blogs will help you identify what you like and don’t like, and how you want yours to look and feel. Conversational style. Add outgoing links.

Blogging 88

Blogging Search Engine Optimization Web Writing 88

Both Sides of the Table

FEBRUARY 12, 2017

Around 2001 Jonah was studying at MIT Media Lab and began running experiments in viral stories in an era before smart phones (2007) and before social networks took off (2004–2007) and before YouTube (2005). Jonah was working on his masters thesis and he asked Nike to produce a customized shoe with the word “Sweatshop” on it.

Buzzfeed 210

Buzzfeed Media Content News 210

Startup Professionals Musings

DECEMBER 18, 2013

In fact, it’s all about the “focus” required to get early stage technology products across the deadly chasm from early adopters to mainstream customers. Missions and products that are too broad confuse your team, your customers, and potential investors. Customer support chasm. Product development chasm.

Marketing 101

Marketing Entrepreneur Technical Review Custom 101

socalTECH

OCTOBER 3, 2019

There's a great animated video which references the classic Soylent Green movie ending, how did that come about? It just really hit it on the nose that we're plant-based, but also works so well as a reference to the movie. I know your first customers used to be the techies and coders, what does your user base look like now?

Marketing 100

Marketing Startup Social Media Product 100

Both Sides of the Table

OCTOBER 4, 2009

If you sell a product direct to a customer – in person or on the phone – you need to understand what their pain points are and position your product benefits against those pain points. Many, many tech companies I meet start with a set of “awesome features” and present them to me (and I suspect also to customers). Why Buy Mine?

Sales 319

Sales Startup Platform Tips 319

Startup Professionals Musings

MARCH 28, 2015

Nevertheless, there is nothing wrong with studying and learning from the wisdom and experience of others. This is a software distribution and pricing model in which new applications are hosted by a service provider and made available to customers over a network, rather than requiring customer hardware. Gamification.

Startup 107

Startup Cloud Computing Social Media Entrepreneur 107

socalTECH

NOVEMBER 6, 2020

As we studied that Gen 1 and Gen 2 of the company, a few things popped out at us. There are lots of transaction costs which occur both on acquisition of customers and on returns, and those costs are real, and must be considered in how we price the products. That really made us an extended rental car company, if you think about it.

Startup 124

Startup Pricing Platform Study 124

Startup Professionals Musings

NOVEMBER 10, 2012

In fact, it’s all about the “focus” required to get early stage technology products across the deadly chasm from early adopters to mainstream customers. Missions and products that are too broad confuse your team, your customers, and potential investors. Customer support chasm. Product development chasm.

Startup 101

Startup Technical Review Custom Customer 101

Startup Professionals Musings

OCTOBER 18, 2017

Nevertheless, there is nothing wrong with studying and learning from the wisdom and experience of others. This is a software distribution and pricing model in which new applications are hosted by a service provider and made available to customers over a network, rather than requiring customer hardware. Gamification.

Cloud Computing 61

Cloud Computing Startup Social Media Networking 61

Startup Professionals Musings

JULY 8, 2013

According to the most recent study by the Ewing Marion Kauffman Foundation, there were approximately 514,000 new businesses created per month in the US in 2012. Today’s platform is built of people, including yourself, followers, and contacts, who can amplify your message through social media and spread it to your target customers.

Platform 105

Platform Entrepreneur Startup Social Media 105

Startup Professionals Musings

FEBRUARY 2, 2014

Nevertheless, there is nothing wrong with studying and learning from the wisdom and experience of others. This is a software distribution and pricing model in which new applications are hosted by a service provider and made available to customers over a network, rather than requiring customer hardware. Gamification.

Cloud Computing 99

Cloud Computing Social Media Entrepreneur Networking 99

Startup Professionals Musings

SEPTEMBER 13, 2011

In fact, it’s all about the “focus” required to get early stage technology products across the deadly chasm from early adopters to mainstream customers. Missions and products that are too broad confuse your team, your customers, and potential investors. Customer support chasm. Product development chasm.

Marketing 95

Marketing Entrepreneur Technical Review Custom 95

Startup Professionals Musings

JANUARY 29, 2017

Even with product businesses, it’s the ultimate way to build your brand credibility, bring in customer leads, and get feedback from your target market. Studying other people’s blogs will help you identify what you like and don’t like, and how you want yours to look and feel. Conversational style. Add outgoing links.

Blogging 69

Blogging Search Engine Optimization Web Writing 69

Startup Professionals Musings

MAY 31, 2012

According to a recent study done by the Ewing Marion Kauffman Foundation, there were 565,000 new businesses created per month in 2010 in the US alone, which is a 15-year high. Build a media kit, publicize endorsements from friends and beta customers, get dialogs going on Twitter, and optimize your website landing pages.

Startup 104

Startup Social Media Platform Blogging 104

Both Sides of the Table

JUNE 22, 2015

So that we’re speaking the same language I would define “exclusive” as a period in which your company is prohibited from doing business with certain customers or business partners, which is why many incorrectly assume this is necessarily bad. Why Exclusivity Matters to Your Customers or Business Development Partners.

Outsource Development 150

Outsource Development Startup Custom Customer 150

Startup Professionals Musings

NOVEMBER 5, 2014

In the rush of a startup, it’s tempting to start spending the money you expect any day from a rich uncle or a major new customer. Many entrepreneurs have destroyed a strategic alliance, an investor relationship, or lost a key customer by jumping in with harsh words after a bad day at home or at the office.

Entrepreneur 109

Entrepreneur Technical Review Startup Satisfaction 109

Startup Professionals Musings

FEBRUARY 4, 2012

For no good reason, this process seems shrouded in mystery, when in fact it is nothing more than a final integrity check on all aspects of your business model, team, product, customers, and plan. Remember that up to this point, the investor has primarily seen and talked to the founder and CEO, and studied written documents.

Technical Review 94

Technical Review Startup Writing Competition 94

Startup Professionals Musings

JULY 8, 2015

The “valley of death” is a common term in the startup world, referring to the difficulty of covering the negative cash flow in the early stages of a startup, before their new product or service is bringing in revenue from real customers. Commit to a major customer.

Entrepreneur 105

Entrepreneur Startup Technical Review Equity 105

Startup Professionals Musings

SEPTEMBER 5, 2013

Even with product businesses, it’s the ultimate way to build your brand credibility, bring in customer leads, and get feedback from your target market. Studying other people’s blogs will help you identify what you like and don’t like, and how you want yours to look and feel. Conversational style. Add outgoing links.

Blogging 95

Blogging Startup Search Engine Optimization Writing 95

Startup Professionals Musings

AUGUST 27, 2010

In fact, it’s all about the “focus” required to get early stage technology products across the deadly chasm from early adopters to mainstream customers. Missions and products that are too broad confuse your team, your customers, and potential investors. Customer support chasm. Product development chasm.

Startup 90

Startup Technical Review Custom Customer 90

Both Sides of the Table

FEBRUARY 3, 2010

Let’s assume you run a Customer Support software company. Do you simply begin by asking, “I’d love to understand what your objectives are in customer support? You need to identify a customer problem and talk about how your solution meets the needs of that problem. Where are your current pains?&#.

Sales 314

Sales Startup Venture Capital Custom 314

Startup Professionals Musings

JULY 14, 2014

The “valley of death” is a common term in the startup world, referring to the difficulty of covering the negative cash flow in the early stages of a startup, before their new product or service is bringing in revenue from real customers. Commit to a major customer.

Entrepreneur 113

Entrepreneur Funding Startup Technical Review 113

Startup Professionals Musings

JULY 1, 2017

The “valley of death” is a common term in the startup world, referring to the difficulty of covering the negative cash flow in the early stages of a startup, before their new product or service is bringing in revenue from real customers. Commit to a major customer.

Develop 70

Develop Development Product Startup 70

Startup Professionals Musings

AUGUST 10, 2012

Even with product businesses, it’s the ultimate way to build your brand credibility, bring in customer leads, and get feedback from your target market. Studying other people’s blogs will help you identify what you like and don’t like, and how you want yours to look and feel. Conversational style. Add outgoing links.

Blogging 96

Blogging Search Engine Optimization Writing Social Network 96