Startup Professionals Musings

MARCH 14, 2022

There are others, like Norton LifeLock , acquired in 2017 by Symantec for $2.3 I see lots of new software put together on a shoestring as a “proof of concept” – but then gets rolled out to customers “asis” due to lack of time or money to “harden” the product. Don’t take shortcuts on these.

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Custom Customer Technical Review Symantec 137

socalTECH

DECEMBER 20, 2017

Read on for our top posts from 2017! ?? Anyone could submit an idea, and others in the customer community could participate by upvoting and commenting on the ideas they liked best! In the meantime, we’ll continue publishing thoughts and ideas we’ve learned from great product managers here. Still prioritizing features in a spreadsheet?

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Technical Review Metrics Ideas Product 100

Startup Professionals Musings

DECEMBER 15, 2017

Have you ever noticed that some of your business owner friends get all the bad customers, and yours all seem fairly reasonable? I’m always amazed that, in my role as a business advisor, bad customers somehow seem to gang up on certain businesses. The reality is that we all make mistakes, so no customer is always right.

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Custom Customer Demand Pricing 89

TechCrunch LA

JULY 15, 2021

The California legislature changed laws in 2017 to make it easier to build Accessory Dwelling Units (ADUs). “John, Eric, and their team manage the end-to-end process of permitting, building, and installing on behalf of their customers,” he told TechCrunch. Abodu’s success would be a win-win that strengthens communities.

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Los Angeles Customer Custom Startup 322

TechCrunch LA

JULY 23, 2019

On Tuesday, Haptik announced it has acqui-hired Convrg, a Los Angeles-based startup that develops chatbots, to serve customers in North America. Founded in 2017, Convrg has made a name for itself by developing several popular chatbots and voice products. 60% of all software is bought in the U.S.,

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Los Angeles Angel Startup Google 209

Both Sides of the Table

APRIL 20, 2017

So how did a company that provides storage grow so fast (we’ll exit 2017 with 10’s of millions in recurring revenue), why is it so defensible and is it really a tech startup? Today I’m excited to announce we’ve recently raised $30 million in growth finance led by 8VC , with Kimmy Scotti joining our board. years of software development.

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Technical Review Funding Software Review Artificial Inteligence 268

Tech.Co

AUGUST 27, 2017

Here are five trends startups are considering for their operations in 2017. With the improvements in display resolution, marketers have the opportunity to create more compelling content for customers. Blockchain Technology. The Harvard Business Review recommends two low-risk applications of blockchain technology that startups can try.

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Technical Review Startup Mobile Software Review 62

Startup Professionals Musings

AUGUST 4, 2017

Not so long ago, every business assumed that the keys to success were the highest quality product, the best value for the buck, and the best customer service. Now all we hear about is providing the best “customer experience.” You have to hear your customer’s dreams, goals, passions, and aspirations.

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Custom Customer Product Marketing 85

TechCrunch LA

MAY 23, 2019

The firm was launched in 2017 by general partners Eva Ho and TX Zhuo, formerly of Susa Ventures and Karlin Ventures, respectively. Additional Fika portfolio companies include Asian food delivery business Chowbus , Elementary Robotics , a developer of robot assistants, and Chatdesk , a customer support messaging platform.

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Funding Startup Seed Funding Los Angeles 218

socalTECH

MARCH 7, 2019

Los Angeles-based TeleSign , which develops customer identification products, including two factor authentication and other related products, has named co-founder Ryan Disraeli as its CEO, the company said on Thursday. TeleSign was acquired by BICS in 2017, and now has more than 300 employees. READ MORE>>.

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Los Angeles Customer Custom Invest 124

Both Sides of the Table

NOVEMBER 14, 2017

There is nothing more pure than building a product, putting it out in the world and seeing paying customers using your product and in some cases loving it. As companies get this initial customer feedback on their product they start to have to ask harder questions about unit economics: How much does it cost us to acquire a new customer?

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Startup Technical Review Customer Custom 286

TechCrunch LA

APRIL 21, 2020

The company sent an email to customers Tuesday that after examining the business, the car-sharing industry and COVID-19, it decided to shutter the service permanently. Below is a screenshot of the email sent Tuesday morning to Maven customers. Maven had paused service due to the COVID-19 pandemic. Image Credits: Screenshot/Maven email.

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Los Angeles Technical Review Email Services 215

Tech.Co

JULY 12, 2017

Meet the 11 startups for 2017: Ambidio. ReplyYes is a frictionless e-commerce over mobile messaging experience: customers simply reply “YES” to buy the product and have it delivered. ProductionPro pulls scripts, research, designs, and continuity together to empower creative decision-making.

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Artificial Inteligence Startup Entertainment Press 106

TechCrunch LA

APRIL 12, 2018

Both programmers, the two reconnected after doing stints as custom developers during and after college, and then when they were developing tools for their families’ businesses as residential contractors in the Los Angeles suburb of Glendale.

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Glendale Los Angeles Startup Technical Review 271

socalTECH

DECEMBER 29, 2016

Today's contribution is from Jaspar Weir , co-founder of TaskUs (www.taskus.com), which powers much of the back office and customer support behind some of the best known startups here in Southern California--not to mention the rest of the world, and for many established companies, too. You can see all of our holiday reflections here.

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Artificial Inteligence Southern California Customer News 160

TechCrunch LA

NOVEMBER 6, 2019

Musk mentioned on Twitter the desire to produce a pickup truck way back in April 2017, before the first Model 3 sedans had been handed over to customers and the CEO had entered production hell. In December, Musk resurrected the idea saying that Tesla might have a prototype to unveil in 2019.

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SpaceX Los Angeles Ideas Angel 186

socalTECH

JUNE 21, 2019

Los Angeles-based cloud customer relationship management (CRM) software developer Nimble rolled out a major upgrade to its sofwtare this week, saying it added major updates to its contact records, added granular activity tracking, contact privacy, and integration with Office 365, Power BI, and Azure. READ MORE>>.

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Tool Activity Software Development Los Angeles 113

socalTECH

FEBRUARY 5, 2019

Neos has been operating the Boeing 787 since December of 2017. The two also said that Neos will work with Viasat on a customized portal for its customers to connect to its onboard Wi-Fi system. Financial details of the win were not announced. Financial details of the deal were not announced. READ MORE>>.

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Report Customer Custom Services 113

socalTECH

NOVEMBER 6, 2019

Q-CTRL said that the Los Angeles office is close to many of its key customers and research partners. Biercuk; the company was founded in Australia in 2017. The company's founder and CEO is Michael J. READ MORE>>.

Artificial Inteligence 124

Artificial Inteligence Startup Software Engineering Los Angeles 124

Both Sides of the Table

MAY 19, 2020

It’s clear things have changed for good and the need for managing remote communities of employees, customers and partners has become ever more important. In marketing materials founders often refer to their customer base as a “community”, but there’s a huge gap between having customers and creating a community.

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Software Startup Tool Platform 234

SoCal Tech Calendar

APRIL 20, 2017

Wednesday, April 26, 2017 -- Recurring Revenue Conference. Join local entrepreneurs, SaaS innovators, leading VCs, private equity/angel investors April 26, 2017 at the Recurring Revenue Conference (www.recurringrevenueconference.com) presented by Sutton Capital Partners.

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Conference SaaS Equity Pricing 100

socalTECH

FEBRUARY 27, 2020

in total funding, and came out of YCombinator in 2017. According to RepairSmith, it will incorporate CarDash's technology to enhance its product offering, and will services all of CarDash's customers from RepairSmith.com. CarDash had raised $5.3M RepairSmith is led by CEO Joel Milne, and is backed by Daimler AG.

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Los Angeles Acquisition Mobile Services 124

socalTECH

JUNE 12, 2019

Triton Digital says it has been integrated with and has been re-selling Omny Studio's software since 2017. Omny Studio's customers include Cumulus Media, Entercom, Mediacorp, Southern Cross Austereo, Corus Entertainment, Mashable, Arabian Radio Network, Mamamia, along with others. READ MORE>>.

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Advertising Entertainment Demand Acquisition 124

socalTECH

SEPTEMBER 12, 2019

According to Ford, existing customers of Canvas will be given an option to join Fair's service at the ends of their current vehicle subscription term. Canvas currently offers up its services in San Francisco, Los Angeles, and Dallas, and launched back in 2017. READ MORE>>.

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Santa Monica Acquisition Los Angeles Services 113

TechCrunch LA

MAY 19, 2020

The 2021 Polestar 2 is the first EV to come out of Polestar since it was recast as an electric performance brand in 2017. Unlike the traditional dealership model, Polestar will sell or lease its cars online to customers in all 50 states. The company has had plans to open physical retail showrooms called “Polestar Spaces.”

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Los Angeles Pricing Customer Angel 147

socalTECH

JUNE 12, 2013

Hawthorne-based commercial rocket and spaceship developer SpaceX is expanding its range of possible customers today, with a deal with the military''s Space and Missile Systems Center (SMC). The Space and Missle Systems Center said the earliest a launch contract would be awarded would be 2015, with the first launch in 2017. READ MORE>>.

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SpaceX Outsource Development Hawthorne Research 127

socalTECH

OCTOBER 25, 2018

Santa Monica-based TaskUs , which provides back office and customer support for many prominent high tech companies, said this morning that it has appointed Mike Ferguson as the company's first Chief People officer. Ferguson was most recently Head of People Support at Chipotle Mexican Grill, which he spent the last 12 years at. READ MORE>>.

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Santa Monica High Tech Equity Organization 113

socalTECH

JUNE 7, 2021

The company was launched in 2017, and now says it has over 10 million customers. Dave offers up an app which provides help with banking, financial insights, overdraft protection, building credit and finding side gigs. million members.

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Marketing Equity Acquisition Los Angeles 113

socalTECH

APRIL 15, 2019

According to the companies, Nadavon Capital Partners originally invested in Clubspeed in April of 2017. Clubspeed offers up an online booking engine, mobile app, secure payments, and other customer management tools for famil entertainment centers. READ MORE>>.

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Equity Entertainment Tool Acquisition 113

socalTECH

JANUARY 12, 2017

According to ConsumerTrack, it has moved into a new office wich has room for over 100 employees, and which also includes a custom gym and video studio to expand its production facilities. ConsumerTrack says its customer include such companies Fidelity, Transunion, Chase Bank, and many other financial institutions.

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El Segundo Content Los Angeles Sites 100

Startup Professionals Musings

MAY 28, 2017

With the advent of the Internet, social media, and instant communication via texting, customer expectations for service, as part of their entire customer experience, have changed. They expect you to be there, to know their history as a customer, and to treat them with priority and respect.

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Custom Customer Services Social Media 57

TechCrunch LA

APRIL 23, 2019

Canoo began life as EVelozcity back in 2017. The company touts that its different cabins can be tailored to suit the needs of different customers — ranging from commuter vehicles, public or group transportation, delivery vehicles, and private cars. gallery ids="1815593,1815594,1815595,1815596"]. .

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Outsource Development Startup Outsource San Diego 191

socalTECH

SEPTEMBER 8, 2020

20th Century Fox and others had sued VidAngel in 2016, in order to stop the company from editing movies and streaming them to its customers. VidAngel--based in Utah--filed for bankruptcy in October of 2017, in order to avoid paying the $62.4M Disney, Warner Bros., judgement against the company.

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Hollywood Services Customer Custom 113

SoCal Tech Calendar

JULY 25, 2017

Wednesday, July 26, 2017 -- Launching Your Product in the New Reality of Retail (MAKE IT). From pricing and packaging to customer engagement and the order you approach each channel, everything matters.

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Product Tips Pricing Customer 100

TechCrunch LA

MAY 15, 2019

Furniture subscription rental service, Feather , is heading to Los Angeles and Orange County, California with $12 million in new funding and “thousands” of customers in New York and San Francisco. Deliveries to Feather’s new, LA and Orange County geographies will begin on May 20.

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Los Angeles Orange County Services Angel 126

TechCrunch LA

MARCH 30, 2021

REEF would have supervisors on site to remotely control the robot if needed, a caveat that was included in the 2017 legislation that allowed for the operation of self-driving delivery robots in Florida. Customers would receive a text when the robot arrives so they could go outside and meet it. Image Credits: REEF/Cartken.

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Google Technology Artificial Inteligence Chief Technology Officer 189

TechCrunch LA

DECEMBER 19, 2018

With lead investors like Fika Ventures and Fathom Capital, and co-investors, including Toyota AI Ventures, Ubiquity Ventures, Riot.vc, Osage University Partners and Stage Venture Partners, Elementary Robotics is readying itself for commercial pilots with a few undisclosed customers as it proves out its technology.

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Los Angeles Angel Artificial Inteligence CalTech 207