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Boulevard books $70M to help beauty and wellness salons with their bookings

TechCrunch LA

The funding, a Series C, will be used to continue expanding Boulevard’s product and engineering teams and to build out more tools targeting an ever-wider set of users in the bigger wellness and beauty sector (those product additions are typically big — it most recently added a whole new payments feature).

Help 195
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6 Steps To Providing Exceptional Customer Experiences

Startup Professionals Musings

The most memorable businesses, like Starbucks and Apple, no longer sell products, they sell ‘experiences’ with a product at the center. The challenge is to transform and hardwire your entire team to think in these terms, rather than the default focus on distinct towers of product quality, closing the sale, or fixing a complaint.

Customer 106
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10 Strategies For Staying Cool Under Pressure At Work

Startup Professionals Musings

I’ve always been looking for the specific behaviors required to make the change, so I was pleased to see some real guidance in the classic book, “ The Melting Point ,” by Dr. Christian Marcolli, a world-class expert on sustainable high performance. Establish boundaries and say ‘no’ more often. Learn to delegate more as well.

Class 148
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6 Keys To Enchanting Your Customers With Your Service

Startup Professionals Musings

The most memorable businesses, like Starbucks and Apple, no longer sell products, they sell ‘experiences’ with a product at the center. The challenge is to transform and hardwire your entire team to think in these terms, rather than the default focus on distinct towers of product quality, closing the sale, or fixing a complaint.

Customer 168
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7 New Opportunities Based On Trends And Demographics

Startup Professionals Musings

In fact, I was impressed with the classic book, “ Upside: Profiting from the Profound Demographic Shifts Ahead ,” by Kenneth Gronbach, which is full of specific facts on demographic changes over the past few years, and what they mean for some of the major business segments out there today. Autos for drivers: Waning market demand.

Demand 103
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8 Reasons Why Great People Make Processes Repeatable

Startup Professionals Musings

Every business needs repeatable processes to grow and thrive, but modern business processes need the right people to make them efficient and productive. The right people make productive processes, not the other way around. On the other hand, I see teams with almost no process that are tremendously productive.

Coach 128
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UCSB Tops Harvard & Wharton In Startup Wars

InfoChachkie

Unlike most university programs that are over architected and underfunded, the TMP evolved organically, based on the demands of its students and input from the local community. This allowed the curriculum to efficiently find its product / market fit. The TMP began in the late 1990''s as a single class inside the Engineering College.