socalTECH

MAY 24, 2019

Redlands-based geographical information systems (GIS) developer Esri has signed up a new customer in Qatar, the company reported this week, with the The Centre for Geographic Information Systems (CGIS) - Ministry of Municipality & Environment, Qatar. Financial impact of the customer win was not announced.

Customer 113

Customer Custom Report Technology 113

Startup Professionals Musings

JUNE 5, 2019

Too many business owners still think of “ customer support ” as an after-sale process to rectify customer problems with completed transactions. With the advent of instant communication and social media, customer service starts at the first hint of interest by you, and never ends for repeat customers.

Customer 84

Customer Custom Company Companies 84

Startup Professionals Musings

OCTOBER 30, 2022

Today’s customers are much more in control of their buying decision, as they have more choices and more information than ever before. Bloom’s classic book, “ The New Experts: Win Today's Newly Empowered Customers.” This is a key moment where your customer acquisition costs go way down, and your profits go way up.

Customer 146

Customer Custom Startup Course 146

socalTECH

MAY 21, 2013

The company said it has started with televisions, but will be integrating the Amazon product API into the rest of its categories over the next few weeks. The tie into Amazon expands the depth of information on the site, and also allows Enervee to include Amazon customer reviews and sales information.

Santa Monica 178

Santa Monica Sales Sites Product 178

Startup Professionals Musings

FEBRUARY 4, 2023

Businesses see this as the Holy Grail for finally being able to predict who, where, and when customers will buy their existing solutions, and what their future solutions must look like to be attractive. Information overload and data quality. quintillion bytes a day. Datafication of relationships and interactions.

Customer 115

Customer Custom Social Media Research 115

TechCrunch LA

APRIL 14, 2021

A security lapse at online grocery delivery startup Mercato exposed tens of thousands of customer orders, TechCrunch has learned. A person with knowledge of the incident told TechCrunch that the incident happened in January after one of the company’s cloud storage buckets, hosted on Amazon’s cloud, was left open and unprotected.

Customer 153

Customer Custom Startup IP 153

Berkonomics

JANUARY 9, 2020

One of your employees is approached by an employee of a customer or of a supplier, stating that “It sure would be great to work in your company.” The rule should be one that includes only one “out”: if a person resigns from the position with the stake-holding company, then you will be happy to talk about a position.

Customer 156

Customer Custom Innocal Email 156

Startup Professionals Musings

FEBRUARY 25, 2022

I’m sure you have all noticed how today’s customers have changed the way they shop, but I still find, as an advisor and consultant, that many of you aren’t sure how to deal with the new mode, or are still waiting for things to get back to the old normal. Convenience is in the eye of the customer, not your company.

Demand 126

Demand Customer Custom Startup 126

Startup Professionals Musings

MARCH 14, 2022

With the ITRC 2021 End-of-Year Data Breach Report revealing a 68 percent increase in stolen sensitive personal information, there is a growing population out there worried about all the people intent on hurting them. Make your company visible, reachable and responsive through social networks. Don’t take shortcuts on these.

Customer 137

Customer Custom Technical Review Symantec 137

socalTECH

OCTOBER 6, 2020

Los Angeles-based J2 GLobal , which owns a diverse range of Internet information and services companies, announced this morning that it has acquired three more companies, and--unusually--also has divested one. Financial details of the acquisitions and sale were not announced by the company. READ MORE>>.

Company 100

Company Companies Acquisition Equity 100

Both Sides of the Table

AUGUST 28, 2012

When is it appropriate for a VC to call your customers? I have seen some entrepreneurs go into first meetings willing to share almost anything about their company. “We are sharing with you our list of key customers / biz dev partners. I specifically asked them not to call Salesforce.com – my largest customer.

Technical Review 316

Technical Review Venture Capital Customer Custom 316

TechEmpower

JULY 24, 2023

Even when they have talked to multiple developers or development firms, we’re often the first to ask basic questions like “Who are your customers?” Who are the customers? Can you provide specific examples of different types of customers, what they need, and what the system will do for them? will you leverage?

Develop 520

Develop Development Technical Review SEO 520

Startup Professionals Musings

AUGUST 24, 2022

As a business consultant and angel investor, I often ask for your own assessment of marketing ROI , or customer acquisition cost (CAC). Mr. Everhart distills his leadership insights from many decades in one of the largest business-to-business marketing agencies, working with companies across the country. Don’t forget it.

Customer 100

Customer Custom Acquisition Technical Review 100

Berkonomics

JANUARY 24, 2019

Usually that means one they once or recently spent time in as an employee or manager within a company where they had little or no ownership. Some of these entrepreneurs starting a new company are alumni from companies that would be a competitor to the enterprise being created or joined. Are you one of those? Digital or analog!

Company 120

Company Companies News Startup 120

Berkonomics

JANUARY 24, 2019

Usually that means one they once or recently spent time in as an employee or manager within a company where they had little or no ownership. Some of these entrepreneurs starting a new company are alumni from companies that would be a competitor to the enterprise being created or joined. Are you one of those? Digital or analog!

Company 120

Company Companies News Startup 120

Berkonomics

FEBRUARY 6, 2014

Creating a gerat company in a relative vacuum is an exercise in complete trust that the entrepreneur knows what’s best for the customer, perhaps even without interaction with such a customer. So, I’ve developed the three step dance in order to help form a repeatable method of how to create a great company from an early idea.

Company 229

Company Companies Startup Customer 229

socalTECH

JULY 15, 2019

Los Angeles-based Internet information and services company j2 Global --one of Southern California's largest yet most unknown technology companies--said this morning that it has acquired two more companies. The company said the deal will help grow its global customer base and provide it with access to new markets.

Southern California 124

Southern California Company Companies Ideas 124

Startup Professionals Musings

FEBRUARY 3, 2020

Today’s customers are much more in control of their buying decision, as they have more choices and more information than ever before. Bloom’s classic book, “ The New Experts: Win Today's Newly Empowered Customers.” This is a key moment where your customer acquisition costs go way down, and your profits go way up.

Customer 124

Customer Custom Startup Course 124

Startup Professionals Musings

JANUARY 5, 2020

As an advisor to entrepreneurs, I find that I often have to remind them that the world of customers has changed since they started their last business. Pushing yourself on customers by touting features and price doesn’t work anymore. Use analytics to see why customers are buying, as well as what.

Customer 133

Customer Custom Social Media Startup 133

TechEmpower

MARCH 4, 2024

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

Generative AI 295

Generative AI TechEmpower CTO Hire Outsource Development 295

socalTECH

JULY 11, 2018

The Irvine Company , which operates a huge list of shopping centers in Orange County and elsewhere, including Fashion Island and the Irvine Spectrum, is in the midst of a flap over license plate data sharing.

Orange County 124

Orange County Company Companies Report 124

socalTECH

JANUARY 16, 2020

A new, Los Angeles-based company, Emburse , launched today, out of the acquisition of six different expense and accounts payable (AP) automation companies, including LA-based Chrome River. All of those companies had provided some aspect of expense management. READ MORE>>.

Company 100

Company Companies Acquisition Los Angeles 100

Both Sides of the Table

JULY 9, 2013

This is final part of a series that describes a sales methodology for technology companies or frankly many other types of companies, too. We developed this at our first company and called it PUCCKA – the overall methodology is described here. The buying company many not be able to buy in your time frames.

Customer 324

Customer Custom Marketing Newsletter 324

TechCrunch LA

AUGUST 17, 2021

A California-based medical startup that provides COVID-19 testing across Los Angeles has pulled down a website it used to allow customers to access their test results after a customer found a vulnerability that allowed access to other people’s personal information. Read more on TechCrunch.

Software Review 205

Software Review Los Angeles Customer Custom 205

socalTECH

JUNE 14, 2013

It''s almost always difficult to get people to share information about your startup to the world. Followers of the company''s Facebook page, blog, and Twitter feed are familiar with the steady drumbeat of cute dog and puppy photos that the company is always sharing--and, might now be familiar with DogVacay''s online peer-to-peer marketplace.

Customer 216

Customer Custom Santa Monica Social Media 216

Berkonomics

AUGUST 29, 2019

For weeks, we’ve highlighted both good and bad things about boards of directors for your company (or non-profit.) This week, let’s focus upon number one – aside from the requirements of boards to protect the company itself (not the shareholders.). No, that is not the watch company, if you are one of those.)

Company 120

Company Companies Resource Help 120

socalTECH

JANUARY 14, 2016

San Diego-based MindTouch , a developer of software-as-a-service tools to help companies create self-service, customer support sites, has raised $12M in a Series A funding. MindTouch's software provides customer support search tools, product information, and more to end users. READ MORE>>.

Customer 100

Customer Custom Software Services 100

socalTECH

NOVEMBER 5, 2015

Santa Monica-based customer relationship management software provider Nimble > , and company information provider Owler said this morning that the two are in a strategic partnership, where Nimble will use content from Owler's company profiles, within its browser plugin. Financial details of the link were not announced.

Company 100

Company Companies Santa Monica Content 100

Berkonomics

MAY 30, 2019

And the best way to do this is with the placement of a case study, a story told about and by a satisfied customer with something to say about how your product solved their problem or pain. But it must be told about and by the customer, with your product as the tool of solution, not the focus of the story.

Case Study 120

Case Study Study Customer Custom 120

InfoChachkie

APRIL 29, 2013

You operate your business from a small boat in the remote waters of northern Fiji and your customers are spread across the globe, residing in the US, Europe and Asia. How can you protect your company''s reputation when a rouge customer unjustly flames your startup? Left unattended, such attacks are detrimental.

Social Media 213

Social Media Customer Custom Media 213

Both Sides of the Table

AUGUST 11, 2021

Photo by Vanna Phon on Unsplash Customer acquisition is the lifeblood of many startups from e-commerce to gaming to marketplace companies, among others. that’s where the customers are. For these companies, it looks like a rosy picture. But if you ask anyone in the ecosystem of customer acquisition?—?founders,

Product 424

Product Platform Advertising Acquisition 424

Xconomy

MARCH 15, 2019

A global pharmaceutical company based in France has licensed software developed by San Diego digital health startup CureMatch that aims to help cancer doctors customize the combination of drugs they prescribe to patients based on mutations in cancer DNA. The company, which CEO Bob Manning says has raised about $2.5

Customer 76

Customer Custom San Diego Guide 76

socalTECH

SEPTEMBER 27, 2012

San Diego-based StockTwits said today that its service is gaining traction with corporate customers, with over 200 investor relations departments now using its service. StockTwits said that Dell, Verizon, FedEx, and many others are using its service to distribute financial information--in a compliant way--to social media users.

Customer 145

Customer Custom Social Media San Diego 145

Startup Professionals Musings

APRIL 6, 2014

Facebook has created an environment where millions of people can hold billions of conversations with people and companies, transforming how people expect to interact with each other and the world. More and more company and personal services are being virtualized to the Cloud. Crowdsource: putting your audience to work beyond customers.

Startup 99

Startup Social Media Entertainment Metrics 99

socalTECH

NOVEMBER 1, 2011

Santa Barbara-based cloud deployment firms Eucalyptus Systems and RightScale have signed a joint customer, the firms said Tuesday. The two said that InterContinental Hotels Group and Beijing UnGeo Information Technology Co., are using a combined solution from the companies, to launch and manage their own private and hybrid clouds.

Customer 133

Customer Custom Santa Barbara Technology 133

Both Sides of the Table

SEPTEMBER 17, 2013

In my last post I pointed out that many of the media commentators who have criticized the YouTube video network companies as not having strong businesses were mistaken. The next part of the margin mix online video companies must get control of is talent margins. The best companies look at data to know what time to post.

Company 339

Company Companies Technical Review Content 339

Berkonomics

FEBRUARY 15, 2024

Of course, the response depends upon lots of variables, including whether the company is in a fund-raising mode (in which case the CEO may be spending up to 80% of their time on this alone). How much time do you devote to each type of activity?

Class 194

Class Organization Technical Review Activity 194