Startup Professionals Musings

MARCH 28, 2012

A while back, I wrote about the value of Michael Porter’s Five Forces framework for analyzing the competitive environment, and using every opportunity to highlight and emphasize your relative advantages, whether they be price, features, or bargaining power. Exceed customer expectations. Continuous customer service innovation.

Customer

Berkonomics

AUGUST 14, 2014

I recall the introduction of artificial intelligence into the hotel reservation process, a “one-up” on the airline method of yield managing the price of airplane seats. Early meetings with potential customers will yield enthusiasm for a “free test” of the new product. Email readers, continue here.]

Artificial Inteligence

Startup Professionals Musings

DECEMBER 31, 2012

Most then add customer service at the rollout, but very few really understand what it means to be truly customer centric, and even fewer really achieve it. Customer centricity is far more than providing excellent customer service, although that’s a step in the right direction. Focus on individual customer value.

Customer

socalTECH

FEBRUARY 14, 2012

Bank and East West Bank, and will go to finance solar energy projects for its corporate, education, and municipal customers. Users of solar power systems generally agree to pay a specific price for power generated from a photovoltaic installation, the upfront cost of which is covered by the financing fund.

San Diego

InfoChachkie

APRIL 28, 2011

However, in the long run, entrepreneurs always benefit from delivering Maximum Utility for a fair price. Perhaps in part due to its dominant market share, WebEx adopted telecom-style pricing, which effectively penalized their users. The more a customer utilized WebEx’s services, the more they had to pay. Arbitrage Is Fleeting.

Entrepreneur

Both Sides of the Table

NOVEMBER 19, 2009

Most of them are completely mundane such as choosing which: bank, office space, 1-year lease vs. 2-year lease, logo, URL, pricing structure or which VC. This person was educated at the best US schools and had worked for a top-tier strategy consulting firm – one of the big 3. Your head of sales thinks she should fire somebody.

Entrepreneur

Berkonomics

FEBRUARY 18, 2021

Marketing is a science devised to help drive customers to your door. There are lots of ways to define how to market well, including the four P’s of marketing (1): product, price, promotion and place. Then there’s the compass or cardinal definitions model for marketers : N=needs, W=wants, S=security, and E=education.

Marketing

Startup Professionals Musings

NOVEMBER 4, 2010

But once you start selling products, all of these pale in comparison to your level of customer service. Here are the top ten suggestions from John and others for how to create a culture of extreme customer focus in your organization: Create a customer service vision. Exceed customer expectations.

Customer

TechCrunch LA

DECEMBER 17, 2020

“When I was a kid my dad owned a small minimarket and got sued for wrongful termination and he had to dip into my college education fund.” ” Bambee, Jones claims, offers 80% of what a full-time human resources professional can offer at a much smaller fraction of the price.

Services

Berkonomics

MAY 8, 2014

The company grows in value to its customers and to prospective buyers of the business, but without any dilution of control or ownership for the founders. How refreshing! In general, grants are made to individuals, companies, businesses, organizations or institutions that are working toward serving the greater good or a greater cause.

Company

Both Sides of the Table

MAY 27, 2013

By spending more time educating your board on your business you get more valuable advice from them. Partly out of the fact that in 1 week I depart for England to speak at LeWeb, attend our DataSift board meeting and generally make myself available to the DataSift team to meet their customers, partners and employees. Assigns tasks.

Tips

Both Sides of the Table

APRIL 12, 2018

When Jamie told us he was going to build “Doorbot” (the name prior to Ring) and he explained to us that it was a video security doorbell sold at mass-market prices to bring security to homes that have never been able to afford them?—?we we were sold on the concept immediately.

Startup

socalTECH

NOVEMBER 10, 2017

Online education operator 2U , which has offices in Los Angeles, has added another degree program at the University of Southern California, the company said this week. 2U already runs a number of online degree programs for USC, which was one of its first customers. READ MORE>>.

USC

Startup Professionals Musings

MAY 26, 2023

Often, despite your passion and expectation, customers don’t immediately see the value and need that you see, and you have no idea why the initiative is stuck , and what could be the real customer issue or fix. Customers won’t buy what they can’t find or don’t understand. Customers need supporting approvals to fully benefit.

Product

Berkonomics

DECEMBER 31, 2020

A company like this grows in value to its customers and to prospective buyers of the business, but without any dilution of control or ownership for the founders. No dilution to shareholders or the founders. How refreshing! How grants are considered. And often, grants come with detailed accounting and reporting requirements.

Equity

TechCrunch LA

AUGUST 11, 2021

Meanwhile, Beacons takes 9% of sales from its free version , and 5% from its $10 per month version, which offers more customization, integrations and analytics. Ramdani said that astrologers have been particularly successful on Snipfeed, since fans can book a variety of asynchronous services at a wide range of prices. With its $5.5

Platform

TechCrunch LA

APRIL 21, 2021

So in its first years of existence, Welcome Tech has focused on building out a platform that provides educational resources, information and services that “they need to thrive in a new country.” Big banks rush to back Greenwood, Killer Mike’s Atlanta-based digital bank for underrepresented customers. the company says.

Platform

socalTECH

OCTOBER 4, 2010

Out of 41 companies who submitted their software for approval, only three were accepted--us, McGraw Hill, and Peoples Education. We've also been at a big discount to the other firms for the first seven years we were around, we were half the price of Kaplan and Princeton Review until last year, when they both dropped their prices to match us.

Software Review

TechCrunch LA

AUGUST 1, 2019

The majority of this displacement is attributed directly to the surge in rental prices brought on by gentrification. Employee engagement and education. Drum circles, mariachi bands, block parties — these neighborhoods have histories, customs and rituals. Los Angeles doesn’t need to become another San Francisco.

Boyle Heights

Startup Professionals Musings

JANUARY 23, 2021

Most entrepreneur that fail are quick to offer a litany of constraints that caused their demise – not enough money, time, customers, or support from the right players. Subtraction leads to simplicity, better usability, and easier education of your customers. Adding priced services is another way to augment a product business.

Startup

Startup Professionals Musings

MAY 10, 2021

In fact, our education and training to logically associate related concepts reduces our ability to add the creative side, even though we were all born without that bias. Many businesses have found that raising the price of a product to give it status can win more customers than a price war. Think the unthinkable.

Ideas

Startup Professionals Musings

MAY 15, 2020

What I want to hear is an innovative marketing and growth strategy that will set you apart in the minds of investors, as well as customers. Today’s customer is especially attracted to companies like TOMS , who donates a pair of shoes for every pair they sell, or Patagonia, with its support for grassroots environmental groups.

Marketing

socalTECH

JUNE 25, 2013

The second big part of this, is the user experience, the brand, and the customers. It''s all about being very simple, very honest, and very straightforward in how you treat the customer. However, our users and target audience are really the younger, web-savvy, college educated, and very technologically comfortable consumers.

Services

Both Sides of the Table

MARCH 11, 2011

He said it was better than the Yellow Pages because he would provide pricing transparency. Bill had previously created a packaged software company called Knowledge Adventure the produced children’s educational software. If it worked in the Yellow Pages, why not on the Internet? So he founded … wait … CitySearch.

Competition

InfoChachkie

JUNE 2, 2014

The result of her efforts is an online service that allows brides to select their bridesmaids'' gowns, within a broad range of colors, styles and price points. The gowns are then dry cleaned and readied for the next customer, in the spirit of the emerging sharing economy in which goods are communally used multiple times.

Design

TechCrunch LA

OCTOBER 22, 2018

Apparently with a physical storefront where it can convince customers of the wonders of on-demand mobility. Educate them on the benefits, educate them on safety, and provide helmets.” And with similarly cheap pricing, the decision of which to use comes down to brand affinity.

Santa Monica

InfoChachkie

JANUARY 30, 2012

I generally encourage my UC Santa Barbara students to complete their formal education before joining or creating a startup. But it's also about operations and customer relationships." It devised made-to-order factories that allowed customers, for the first time on a large scale, to individually configure a personal computer.

Tips

socalTECH

MARCH 4, 2009

Los Angeles-based LeadPoint said today that the firm has launched a product which will help its customers filter out leads by a "quality score," which will help its lead buyers find the types of leads and quality that they are looking for.

Tool

InfoChachkie

OCTOBER 3, 2011

Ironically, studies have shown that the majority of value associated with high-tech innovations involve unique advancements in non-product areas, such as: pricing (SaaS subscriptions vs. licensing), delivery (downloads vs. retail) and customer experience (Apple vs. Microsoft). with those who inspire you.

Startup

InfoChachkie

MARCH 1, 2011

We debated the merits of releasing two products, one at a lower price with fewer features, but we ultimately decided that the value proposition of the cheaper version was so minimal that it would potentially damage the GoToMyPC brand. . To learn how to not launch a Freemium solution, see Making Freemium Customers Pay. A Valuable Brand.

Product

TechCrunch LA

APRIL 11, 2022

To even make marginal improvement, one would need to thread the needle of education and accessibility — and perhaps place compassion over profits and growth. The science and medicine around fertility are presented with an air of complexity that, more often than not, leaves patients feeling lost, scared and alone.

Help

socalTECH

AUGUST 7, 2014

Bryce Maddock: TaskUs is the best provider in the world of customer care and back office services for emerging growth companies. Customer care, obviously, is emails, phone calls, and customer service back office services. It''s a highly educated, English speaking workforce, and they love working for American companies.

Startup

socalTECH

SEPTEMBER 29, 2009

15desks.com), a new startup focused on the education market. Zareh Baghdasarian: 15desks is all about managing your educational lifestyle, all the way from early education to your graduate work. If you can imagine, you can have your entire educational life online. Zareh Baghdasarian is the CEO of 15desks (www.15desks.com),

Education

Startup Professionals Musings

FEBRUARY 17, 2020

Customers today extrapolate their relationships not only from personal contact, but from every aspect of their interface with your company, including web site and social media interactions, access to peer reviews, as well as the actual services experience. Bolton, a distinguished Marketing Educator Award winner at the W.P.

Services

SoCal CTO

MARCH 5, 2007

One of his companies - Gluecode - was sold to IBM for a pretty good price. Common revenue streams are consulting, training, support, customization, upgraded versions for corporate applications, etc. Technology Advisor Technology Roles in Startups Pricing Customer Acquisition Sunk Costs and More -.

Southern California

Startup Professionals Musings

FEBRUARY 7, 2021

Some pundits argue that the E-Myth principle is now outdated, due to the instant access to information via the Internet, pervasive networking via social media, and courses on entrepreneurship at all levels of education. Perhaps an innate business savvy is no longer a requirement for starting a successful business.

Technical Review

Both Sides of the Table

JULY 6, 2016

I have experienced many first-time entrepreneurs with too much hubris if fund-raising came easily and press was fawning and employees joined in droves and customer adoption has been rapid. Many are no doubt trying to change this culture.

Startup