TechCrunch LA

NOVEMBER 23, 2020

Founded four years ago by Matt Danna and Sean Stavropoulos, Boulevard was inspired by Stavropoulos’ inability to book a haircut and Danna’s hunch that the inability of salons and spas to cater to customers like the busy programmer could be indicative of a bigger problem. billion transaction by Vista Equity Partners.

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socalTECH

JUNE 11, 2020

Los Angeles-based Slingshot Aerospace , a startup which normally develops situational intelligence software, is helping to address some of the major issues to emerge out of the global COVID-19 pandemic, by helping to create an online mapping tool for finding food help. READ MORE>>.

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socalTECH

JANUARY 14, 2016

San Diego-based MindTouch , a developer of software-as-a-service tools to help companies create self-service, customer support sites, has raised $12M in a Series A funding. MindTouch's software provides customer support search tools, product information, and more to end users.

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APRIL 5, 2021

Los Angeles-based Pipeliner CRM, which develops customer relationship management software for sales teams, recently released a new update to its software, adding new reporting and analytics features.

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socalTECH

JUNE 6, 2019

Los Angeles-based ServiceTitan , which develops a suite of software aimed at helping home service businesses with such tasks as CRM, dispatching, marketing automation, and more, said it has integrated its tools with iManifold , a residential heating, ventilation, and air conditioning diagnostics tool.

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socalTECH

FEBRUARY 2, 2018

Los Angeles-based Factual , the location data startup led by Gil Elbaz, said this week that it has launched a brand new set of tools, called Geopulse Insights and Geopulse Measurement. Accordign to Factual, the new tools help marketers understand customer behavior, and link real-world, customer behavior to their online marketing campaigns.

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socalTECH

OCTOBER 12, 2020

Santa Monica-based Invoca , which provides call tracking and analytics software, says a new study it ran shows that website experience and customer experience has become much more important in the era of COVID-19, particularly in big ticket purchases. READ MORE>>.

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socalTECH

AUGUST 30, 2019

San Diego-based Housecall Pro , the startup which provides a number of different software products for home services contractors, announced on Friday that it has launched a new set of finance tools for its customers.

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socalTECH

JUNE 25, 2019

Los Angeles-based Retina , a startup which develops machine learning and artificial intelligence software for predicting customer lifetime value (CLV) of a company's customer, said it has launched a new tool that it is offering up to small to middle-market e-commerce businesses. READ MORE>>.

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socalTECH

SEPTEMBER 21, 2016

Santa Monica-based social CRM software developer Nimble has rolled out a new version of its platform, which it is calling "Nimble 4.0". The company charges $25 per business user per month for the software, and says it now has over 100,000 registered users and over 10,000 paid customers in 122 countries. READ MORE>>.

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socalTECH

SEPTEMBER 5, 2018

Los Angeles-based Pipeliner CRM , which develops customer relationship management (CRM) software tools, said on Wednesday that it has rolled out a cloud-only version of its software. The company is now offering up three versions of the online, cloud software--Starter, Business, and Enterprise--all via a subscription.

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TechCrunch LA

NOVEMBER 6, 2019

Five years ago, when the Los Angeles-based enterprise software startup Replicated first launched, it was one of a number of contenders looking to bring containerized software development tools to businesses. Already, Replicated has four customers who are using its KOTS suite of tools.

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socalTECH

SEPTEMBER 11, 2019

Santa Monica-based cloud-based learning, talent management, and other software, said today that it has connected with Ultimate Software , a developer of human capital management software. Cornerstone OnDemand said it joined Ultimate Software's UltiPro Connect Partners program. READ MORE>>.

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socalTECH

DECEMBER 9, 2014

Woodland Hills-based online marketing services and software developer ReachLocal , which offers up its services to local businesses, said today that it has added a number of analytics and reporting tools to its platform. The company said the new tools will give customers information on ROI of their various online marketing efforts.

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TechCrunch LA

MARCH 3, 2020

Insurance and virtual reality are hardly synonymous, but Talespin’s training tools have helped claims assessors do their jobs and helped train a new generation of insurance investigators in what to look for when they’re trying to determine how much their companies are going to pay out.

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Both Sides of the Table

DECEMBER 7, 2014

I spend a lot of time with startups and thus hear many companies talk about their approach to sales and their interactions with customers. From these meetings you can really tell the leaders that care deeply about their customers and those the look down on them. You’d be very wrong. Contrast that with a VC conversation I had.

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socalTECH

NOVEMBER 7, 2017

Los Angeles-based I.am+ , the tech startup started by pop star will.i.am , said on Monday that it has raised $117M in a venture funding round, and has launched itself into the artificial intelligence tools market for the enterprise. According to I.am+, the round includes Salesforce Ventures, along with other.

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socalTECH

JANUARY 23, 2013

If you are a millenial entering the workforce, what would you be most comfortable with -- a tool designed to work and look like a social network, or a tool built around an old fashioned corporate enterprise software UI? PromoJam debuted its brand new, self-service version of its social promotions tool today, PromoJam 2.0,

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TechEmpower

MARCH 4, 2024

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

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socalTECH

JUNE 2, 2015

San Luis Obispo-based Shopatron , which develops software which helps manufacturers direct online orders to local retailers, said it has launched a new product aimed at product search. The company says its new tool instead directly points consumers at available inventory of product. Pricing on the new product was not announced.

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TechCrunch LA

SEPTEMBER 23, 2020

After operating in stealth mode for about two years, First Resonance , a company founded by former SpaceX engineers, is finally showing the world their software toolkit designed to let manufacturers make things using the processes employed by their former boss.

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socalTECH

NOVEMBER 22, 2013

Los Angeles-based SodaHead , the developer of online polling services and software, has just launched a major upgrade to the company''s polling software for WordPress. The new software is available through WordPress , and competes directly against such tools as Wp-Poll and Polldaddy. READ MORE>>.

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Xconomy

SEPTEMBER 26, 2019

Zingle, a startup whose software is used by hospitality, travel, and retail industries to more easily and quickly connect with their customers via messaging, has been acquired for about $42 million in cash by Medallia, a publicly traded software company in San Francisco.

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socalTECH

MAY 9, 2013

Los Angeles-based social promotions software developer PromoJam has rolled out a brand new tool today, a new visual social marketing product called Promotion Builder and DIY Visual Editor. READ MORE>>. product media marketing promotions social visual promojam'

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socalTECH

JULY 8, 2013

San Diego-based enterprise IT software developer ServiceNow has signed up a new customer in Colorado, the firm reported today. ServiceNow said that the Colorado Springs Utilities has implemented the company''s cloud-based, software-as-a-service products for managing its IT services. READ MORE>>.

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socalTECH

MARCH 13, 2013

PublishThis , the Los Angeles startup headed by Matt Kumin, has enhanced the firm's online, content marketing and curation management tool. The software helps those companies publish their own data on their websites, by surfacing fresh content to help engage consumers. READ MORE>>.

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Startup Professionals Musings

JULY 20, 2020

Contrary to popular opinion, viral marketing has not eliminated the need for old-fashioned lead generation to bring customers to a startup. Display ads on mobile devices, including video and audio, also offer a new opportunity to reach target customers. Some consider direct mail very expensive or dead as a lead-generation tool.

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socalTECH

SEPTEMBER 23, 2013

Woodland Hills-based ReachLocal has launched a new suite of products this morning, saying that it is looking to help small and medium sized businesses attract, capture, and convert more customers. Pricing on the new tool was not announced. reachlocal marketing software leads management launch advertising saas' READ MORE>>.

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socalTECH

NOVEMBER 8, 2012

San Diego's TVC Capital has made another investment in a growing software firm, this time in Washington State. Limeade , a developer of software-as-a-service tools to manage employee wellness programs, said today that it has raised $5M in a funding round from TVC, which it will use for innovation and servicing its customers.

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Inverted Software

SEPTEMBER 8, 2017

In today’s connected world, businesses are focusing on acquiring and retaining customers using a wide array of tools. At Inverted Software we have gathers the top 5 marketing software tools we think every business should utilize in order to effectively reach customers while keeping time effort in check.

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socalTECH

JUNE 21, 2019

Los Angeles-based cloud customer relationship management (CRM) software developer Nimble rolled out a major upgrade to its sofwtare this week, saying it added major updates to its contact records, added granular activity tracking, contact privacy, and integration with Office 365, Power BI, and Azure. READ MORE>>.

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socalTECH

OCTOBER 2, 2012

Nimble , the customer relationship management software developer headed by Jon Ferrara, has updated its online, social CRM tool today, saying that it has added new features such as ways to filter and cut through the noise of online social activity, plus new task management tools to link tasks with contacts and deals.

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socalTECH

JULY 18, 2016

Los Angeles-based Pipeliner CRM , the developer of customer relationship management software led by Nikolaus Kimla, has rolled out a new release of its CRM tools, which it says adds new data visualization capabilities.

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socalTECH

APRIL 24, 2019

San Diego-based Perspectium , which develops software for service management integration, has raised $8M in its Series B funding round, according to the firm. The company says its customers include Fortune 500 companies, software-as-a-service vendors, and global service providers. The investment came from TVC Capital.

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socalTECH

JANUARY 6, 2022

San Diego-based nonprofit fundraising software developer Classy says that more than $1.1 billion was raised by its nonprofit customers on its platform in 2021. The company has been developing tools to help nonprofits move donors to give on a recurring basis--more like a subscription--rather than just provide on-time donations.

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socalTECH

MAY 22, 2013

Los Angeles-based Nimble has made a major update to its social, customer relationship management software, adding a pile of new features and enhancements to the software. The startup--headed by Jon Ferrara, who also founded one of the original leaders in the CRM software space, Goldmine--said that its new Nimble 3.0

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Startup Professionals Musings

NOVEMBER 15, 2019

Further, based on results from the annual Sierra-Cedar HR Systems Survey , businesses that use data and tools in their people management, rather than traditional manual processes, see a 79% higher return than other organizations, suggesting the time is ripe for relying on data and analytics. Working on the wrong problem or assumption.

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