Both Sides of the Table

FEBRUARY 24, 2011

And if you are – what on earth are you reading such a boring blog as this?!? OK, that sounds like an interesting business, but nothing to write a freakin’ blog post about? Gogii spent way more effort marketing to what I call “The USA Today market&# rather than the tech blog market. But I never gave up.

Gogii 310

Gogii Invest Blogging Startup 310

Both Sides of the Table

JANUARY 14, 2014

In fact 61% of all mobile searches where a customer contacts a business it is via a phone call (source: Google). In a way it feels intuitive to us – the readers of this blog – because we’re the tech crowd. People don’t want to speak to customer service reps. Much more data in the full post. Not so fast.

Email 339

Email SaaS Venture Capital Google 339

InfoChachkie

MARCH 16, 2016

When Expercity (creator of GoToMeeting, acquired by Citrix) was competing with Webex in the early days of screen sharing, Webex did something brilliant. You can also check out his startup advice blog HERE. In the early 2000’s, SaaS was a nascent concept and most companies were reticent to rent software. Share and Enjoy.

SaaS 100

SaaS Startup Software Review Development Team Review 100

socalTECH

DECEMBER 18, 2013

Ben Katz: Our customer is basically anyone who trusts their smart phone enough to bank in the cloud. What that means, is that the majority of our customers range from 25 to 55 years old. Almost all of our customers interact with us through their phone screen. Who is the ideal market for your cards?

Help 262

Help Startup Mobile Southern California 262

InfoChachkie

AUGUST 20, 2012

The Resumator has well over 1,000 customers, including: Pinterest, Tumblr, Hootsuite, Klout, Posterous, Bitly, Atari and Mashable. Job Syndication And Customized Job Boards. SaaS applicant tracking and recruiting tools also allow companies to quickly plug customized job boards into their sites.

SaaS 209

SaaS Tool Startup Screening 209

Xconomy

AUGUST 28, 2018

San Francisco-based Puls, founded in 2015, offers to dispatch technicians quickly to a customer’s home or office to replace malfunctioning parts, mount a widescreen TV on the wall, or install smart home devices such as security systems, voice-activated assistants, and Internet-connected thermostats. The 24/7 service operates.

Services 43

Services Screening Demand Activity 43

Both Sides of the Table

SEPTEMBER 28, 2011

You’re writing a freaking blog post! Customer support – After my pre-breakfast meeting I had my actual breakfast meeting. Plus, he’s a loyal reader of this blog. But it’s mostly customer service. I know many people think I blog all day long. “But WAIT !!! ” I never said that.

Email 314

Email Product Startup Writing 314

Both Sides of the Table

DECEMBER 19, 2011

Fred Wilson recently posted a great video on his blog with the CEO of Forrester Research, George Colony. This blog post lays out my case. In the end, Seth Godin’s comments on Fred’s blog post said it best: “His black swan is showing. The money slide is the graphic below. The WWW is the presentation layer.

Web 355

Web HTML Mobile Social Network 355

SoCal CTO

JUNE 9, 2010

Kathy Sierra at Business of Software 2009 - Business of Software Blog , May 4, 2010 "In the old days, getting customers was easy. Putting customers first. Legendary customer support. They’re deep into Customer Development ,” he said. You could just outspend. You could use brute force to get the word out.

Startup 248

Startup Venture Capital Conference Social Media 248

Startup Professionals Musings

MARCH 17, 2010

At VT KnowledgeWorks we screen prospective clients for their Market opportunity, for the Magic that they offer to their prospective customers, and for the Moxie displayed by the start-up team. The entry screenings are tough. He blogs at www.startwithmoxie.com. Relationships , I said back then.

Incubator 80

Incubator Mentor Capital Startup 80

Southern California Edison Blog

DECEMBER 8, 2021

The software can take several forms, including screen lockers, encryption ransomware, and doxware. . A third option is managed wavelength services , which allow startups to keep their data private because the connection isn’t shared with any other customers.

Startup 96

Startup Email Networking Southern California 96

Both Sides of the Table

JULY 25, 2010

I recently read a book I’d highly recommend to every reader of this blog called “ Yes, 50 Scientifically Proven Ways to be Persuasive &# by Robert B. Anything requiring lead generation and/or customer acquisition I call Matt Coffin. In my next post I’ll talk about using social proof in getting customer traction.

Guide 293

Guide Funding Venture Capital Technical Review 293

Xconomy

SEPTEMBER 9, 2016

According to Organovo CEO Keith Murphy, the technology has been validated across a broad set of safety data, and seven of the top 25 global pharmaceuticals are now customers—including Merck, Roche, Astellas, and Bristol-Myers Squibb. It was our customers talking about our technology.”. Now Organovo is expanding its capabilities.

Sample 40

Sample Screening Study San Diego 40

Both Sides of the Table

JANUARY 13, 2011

I wrote the summary notes in this blog post. And did I really just try to drop an SAT word into my blog post? In reading the comments on Bijan’s blog and having discussed this so many times, I know some entrepreneurs only want to talk with VCs that think that Powerpoint causes leprosy. Who are your key customers?

Venture Capital 299

Venture Capital Slides Technical Advisors Startup 299

Tech Zulu Event

SEPTEMBER 1, 2012

will also allow users to carry out product or service surveys by engaging customers. According to Joshua Schachter on his blog , Human.io This allows publishers to easily create missions and activities to get people involved more directly than just reading stuff on a screen. According to Tasty Labs, Human.io He says, “Human.io

Mobile 68

Mobile Writing Activity Screening 68

Both Sides of the Table

MAY 13, 2018

In any event this is a “screening meeting” or as I’ve called on my graphics an “introduction” to the firm. This goes into the heart of my controversial blog post (coming soon! Come back to this blog over the next 2 weeks and I’ll explain. The first meeting is usually with 1–2 people within the VC firm.

Venture Capital 332

Venture Capital Funding Startup Sales 332

Both Sides of the Table

OCTOBER 1, 2009

So we loaded up on flat screen TVs, multiple generations of iPods and trips to Hawaii. To understand this in great detail see this very important blog post by Henry Blodget on the unemployment rate in the US and its impact on the recovery. So if I am unnecessarily concerned in this blog post (great!) So why the ’09 bounce?

Venture Capital 269

Venture Capital Startup Funding Technical Review 269

Startup Professionals Musings

FEBRUARY 1, 2012

Don’t start podcasting, blogging, tweeting, “friending” on Facebook, and posting YouTube videos until you know what your messages are, who will manage them, who your audience is, and how they and you are going to benefit from the content and relationship. Social media is about maintaining a dynamic conversation between you and your customers.

Social Media 93

Social Media Media Startup Tips 93

Both Sides of the Table

APRIL 13, 2011

Brad on blogging. How did you start blogging? “My My initial desire to blog came from something that’s always been my approach to investing – I’m a nerd and I love to play with the technology and part of my approach has really been to understand things both at a user level and at a reasonably deep tentacle level.

Venture Capital 288

Venture Capital Startup Technical Review Software Review 288

Both Sides of the Table

AUGUST 21, 2011

We now know that the medium has changed the news industry leading to blogs, real-time reporting, integration of text and video, two-way discussions, stories surfaced based on what your friends are reading, etc. Nordstrom sales reps are trained to do this to, but of course they can’t know every customer that walks around the store.

Mobile 329

Mobile Advertising Media Marketing 329

Both Sides of the Table

SEPTEMBER 20, 2009

The promised to follow up with: calls, using your product, talking to customers or “noodle on things.&# Will they? Plus, now they need to Tweet, use Facebook, attend conferences and keep a blog! You would never go see an important executive at a customer and then sit around and wait for them to realize how great you are.

Venture Capital 277

Venture Capital Startup Email News 277

Startup Professionals Musings

JANUARY 12, 2013

This concept promotes the idea that any brand's image -- and resulting success -- is achieved more effectively through the osmosis of pervasive blog buzz and tweet-trending than traditional marketing methods. Responsive web technology that re-sizes text and images to fit any screen is the norm with new websites. Social mobile web.

Entrepreneur 109

Entrepreneur Startup Web Equity 109

Startup Professionals Musings

OCTOBER 4, 2010

Don’t start podcasting, blogging, tweeting, “friending” on Facebook, and posting YouTube videos until you know what your messages are, who will manage them, who your audience is, and how they and you are going to benefit from the content and relationship. Social media is about maintaining a dynamic conversation between you and your customers.

Social Media 85

Social Media Media Startup Content 85

Both Sides of the Table

NOVEMBER 25, 2010

Ask your customer why you lost. It’s one of my favorite blog posts. I had planned to blog about it at the time but I waited 2 days and the whole world blogged about it so I didn’t pile on. Something happened and it was clear to me that this IE issues was just a smoke screen. Specifically: 1.

Outsource Development 333

Outsource Development Software Review Technical Review News 333

Both Sides of the Table

NOVEMBER 25, 2010

Ask your customer why you lost. It’s one of my favorite blog posts. I had planned to blog about it at the time but I waited 2 days and the whole world blogged about it so I didn’t pile on. Something happened and it was clear to me that this IE issues was just a smoke screen. Specifically: 1.

Outsource Development 328

Outsource Development Software Review Technical Review News 328

Tech Zulu Event

JULY 10, 2012

You simply sign in with your Instagram account, choose your favorite photo, and get your custom made t-shirt shipped directly to you. They believe that having your personal photo on your custom made t-shirt connects you to people instantly on a much deeper level. Park was able to connect to customers on a personal level.

Startup 98

Startup Custom Customer Pricing 98

Both Sides of the Table

MAY 4, 2013

I’m not saying that lawyers were my screening process – simply that they knew about deals early on and they had voted with their time and pocketbooks so I knew I had a degree of filtering. I eventually stumbled on to the best source of high-quality deal flow imaginable – blogging. I attended events. I hustled.

Startup 361

Startup Venture Capital Pricing Technical Review 361

Both Sides of the Table

AUGUST 15, 2017

Yesterday I wrote a blog post about what the role of a board actually is. But I find that the more informed your board is and the more you’re staying on their radar screen the more effective they’ll be for you.

Tips 212

Tips Slides Startup Technical Review 212

Tech Zulu Event

DECEMBER 24, 2014

While Lift and Uber allow people to request a pickup and ride from screen tested drivers to transport them and their friends safely to and from their destinations, Buddytruck fills a void that the ride-sharing services are sorely lacking, hauling of items. Unlike the two ride-sharing services, Buddytruk isn’t a ride-sharing service.

FAQ 98

FAQ Startup Technical Review Santa Monica 98

Xconomy

SEPTEMBER 29, 2016

Today the synthetic biology company announced an expansion of its headquarters in Boston’s Seaport neighborhood, including a second, larger lab space for designing and making custom yeast and other microbes. Xconomy toured both spaces—dubbed Bioworks1 and Bioworks2—earlier this week (see photo slideshow above).

Design 40

Design San Diego Custom Customer 40

Both Sides of the Table

MAY 4, 2013

I’m not saying that lawyers were my screening process – simply that they knew about deals early on and they had voted with their time and pocketbooks so I knew I had a degree of filtering. I eventually stumbled on to the best source of high-quality deal flow imaginable – blogging. I attended events. I hustled.

Venture Capital 347

Venture Capital Startup Pricing Invest 347

Both Sides of the Table

JANUARY 10, 2010

I wrote a blog post related to this called Is it Time to Earn or to Learn? I got to experience much of the local culture and customs. When a new email comes in you see the little pop-up in the bottom right-hand corner of your screen and like Pavlov’s dog you feel an adrenaline rush and need to read that email.

Startup 295

Startup Email Technical Review Course 295

Both Sides of the Table

FEBRUARY 7, 2011

.&# It was my investment philosophy that observing teams’ performance over time was far more insightful than reacting to how good of a product demo they do, how good they present Powerpoint slides or how great tech blogs say they are. I define basecamp as an attainable goal in the 2 year time horizon.

Entrepreneur 330

Entrepreneur Marketing Venture Capital Hulu 330

Both Sides of the Table

AUGUST 17, 2014

Just back from vacation and also some work travel and want to get back to blogging so expect a few posts over the next couple weeks. I’ll try to do a future blog post on some of my insights in watching Nanea enter the role and how the founders enabled her success. Company Organization. Have a listen and see for yourself.

Technical Review 315

Technical Review Blogging RSS Organization 315

Both Sides of the Table

JULY 13, 2012

But only from customers. That’s because you are not their customer. The customer are advertising agencies and brands themselves. Unless you become a paying customer you’re just a cost center to them. I’d be driving them to merchants who want to reach their potential customers through me.

Mobile 311

Mobile Technical Review Google Screening 311

Both Sides of the Table

JULY 16, 2013

Customers have long included some of the biggest names in social commerce and online gaming plus startups like TopSpin, Local Response, Maker Studios, StockTwits and the like. The other major pilot customer was. Here’s a screen shot of my home page on awe.sm. I have been using the basic awe.sm No brainer. Startup Advice'

Marketing 307

Marketing Technical Review Startup Tool 307

InfoChachkie

MARCH 9, 2015

In the spirit of the “land grab” mentality of the day, we encouraged usage of our screen sharing technology with no thought applied to how we would convert such users into paying customers. A worthless / worth-little free product will make it more difficult, not easier, to generate paying customers. Image: Pixabay.

Technical Support 100

Technical Support Custom Customer Demand 100