article thumbnail

Using Social Media To Deal With Customer Trolls

InfoChachkie

You operate your business from a small boat in the remote waters of northern Fiji and your customers are spread across the globe, residing in the US, Europe and Asia. How can you protect your company''s reputation when a rouge customer unjustly flames your startup? Bipolar Reviewers. This pattern holds true for Tui Tai Expeditions.

article thumbnail

6 Drivers For Aspiring Entrepreneurs To Finish School

Startup Professionals Musings

Most colleges have now added classes in entrepreneurship to include the necessary business focus to technical majors that usually drive innovative ideas. Mark Zuckerberg, while still in school, tested the viability of his “ FaceMash ” technology as a business by rolling it out to other students at Harvard as customers.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Entrepreneurs Should Create A Degree – Not Buy One Off The Rack

InfoChachkie

Custom Wharton Degree. When I arrived at Wharton many moons ago, I was told that all first-year students take the same set of Core classes. Like a sheepeople, I dutifully signed up for the required classes. I handed him my class enrollment form, which he quickly scanned, murmured something unintelligible and signed.

article thumbnail

Steve Blank Discusses The Origin And Future Of The Lean Startup Movement

InfoChachkie

The Lean Startup approach dictates that successful customer development is an iterative process. Eric (Ries) was a student in one of the very earliest customer development classes at Berkley. Four Steps was essentially my class notes. If you haven't already subscribed yet, subscribe now for. Preaching What You Live.

Startup 229
article thumbnail

Startup Lessons From Pink Floyd’s Dark Side Of The Moon

InfoChachkie

Their deep understanding of their customers, an uncompromising drive to create a quality product and the courage to ignore the music industry's formulaic approach to producing hits resulted in the creation one of the top selling non-compilation albums of all time. Any time will do."

Startup 269
article thumbnail

Interview with Lynda Weinman and Bruce Heavin, Lynda.com

socalTECH

So, I ended up writing that first book, and Bruce helped me with the research, and that was one way we got to know each other before we were even dating. We had the idea to rent out a local school over spring break, put up a website ad, and start offering classes. It gave us the confidence to rent space for classes and form a school.

Startup 242
article thumbnail

An Enchanting Conversation With Guy Kawasaki

InfoChachkie

Of the 225 customer reviews currently posted on Amazon, over 90% are highly positive. I even plan to use it in my upcoming UC Santa Barbara Entrepreneurial Selling class. Guy, how would your 2004 book, Art Of The Start , differ, if you were writing it today? That doesn’t work.”.