Berkonomics

MARCH 11, 2021

Conversely, if less than ten percent say this, those companies or products would have a hard time getting traction in the marketplace. It reminds us that our customers, especially early adapters, must want to continue to use our products to the extent that they “would be very disappointed” if unable to do so in the future.

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Customer Custom Case Study Email 218

Berkonomics

AUGUST 29, 2019

For weeks, we’ve highlighted both good and bad things about boards of directors for your company (or non-profit.) This week, let’s focus upon number one – aside from the requirements of boards to protect the company itself (not the shareholders.). Normal functions of boards. The board can replace an under- performing CEO.

Company 120

Company Companies Resource Help 120

TechCrunch LA

NOVEMBER 17, 2019

It was the one of the best phishing emails we’ve seen… that wasn’t. Phishing emails are designed to impersonate companies or executives to trick users into turning over sensitive information, typically usernames and passwords, so that scammers can log into online services and steal money or data.

Email 119

Email Sites Outsource Resource 119

Berkonomics

JANUARY 9, 2020

One of your employees is approached by an employee of a customer or of a supplier, stating that “It sure would be great to work in your company.” The rule should be one that includes only one “out”: if a person resigns from the position with the stake-holding company, then you will be happy to talk about a position.

Customer 156

Customer Custom Innocal Email 156

Both Sides of the Table

SEPTEMBER 28, 2011

I’ve taken to saying, “Email is our personal to-do list that anybody adds to – whether they know us or not.” about their marathon 4-hour sessions to get to zero inbox or somebody else claiming email bankruptcy ( definition if you don’t know it already ). I have taken to limiting my outbound email.

Email 314

Email Product Startup Writing 314

Both Sides of the Table

JANUARY 14, 2014

If you follow the tech media you would be subject to a lot of narrative biases that are completely off base – and this includes the value of email and phone calls. In fact 61% of all mobile searches where a customer contacts a business it is via a phone call (source: Google). billion email accounts. THE FULL STORY.

Email 339

Email SaaS Venture Capital Google 339

Startup Professionals Musings

JUNE 23, 2021

Yet, as a business consultant, I often find minimal focus on improving employee engagement and assessing their customer-facing performance. For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees.

Customer 147

Customer Custom Technical Review Metrics 147

Both Sides of the Table

JANUARY 11, 2014

I actually really enjoyed many of the points Muhammad made about marketing in general and I found myself nodding through the entirety of the article except for it’s core premise. I believe growth hacking is about all of this. I’d like to make the case that the article is wrong. I’d strongly encourage you to read it.

Technical Review 384

Technical Review SEM SEO Marketing 384

Both Sides of the Table

MARCH 31, 2012

Many MBA programs still cater too much to the needs of large, corporate management jobs or prepare students to enter big consulting companies or investments banks. If you haven’t read Adam Lashinsky’s awesome new book about Apple , you should. And that leads me to today’s post.

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Startup Sales Course Competition 319

Berkonomics

JULY 16, 2020

Growing companies usually require more working capital during their periods of rapid growth. If the equity value of a company is growing at the same rate as the company, say 40% per year, almost any form of debt financing may be preferable as a way of preventing further dilution from issuing additional equity.

Company 156

Company Companies .Net Equity 156

Berkonomics

MAY 10, 2018

Here is one that is so important to the continued health of a growing company that it cannot be overstated. But hang in there as I explain a bit about accounting classification of assets and liabilities. How much can you borrow against company assets? It’s a bit complex for novices.

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Company Companies Acquisition Class 226

Startup Professionals Musings

MARCH 14, 2022

With the ITRC 2021 End-of-Year Data Breach Report revealing a 68 percent increase in stolen sensitive personal information, there is a growing population out there worried about all the people intent on hurting them. Make your company visible, reachable and responsive through social networks. Don’t take shortcuts on these.

Customer 137

Customer Custom Technical Review Symantec 137

Berkonomics

NOVEMBER 6, 2014

Enterprise time, as opposed to personal time management, is defined as the sum total of resources available to a company expressed in terms of time – time to develop, to debug, to produce, to deploy, to respond to issues, and to make changes in plans that are not working. Email readers, continue here.]

Resource 176

Resource Outsource Development Metrics Customer 176

Berkonomics

AUGUST 21, 2014

Conversely, if less than ten percent say this, those companies or products would have a hard time getting traction in the marketplace. It reminds us that our customers, especially early adapters, must want to continue to use our products to the extent that they “would be very disappointed” if unable to do so in the future.

Customer 228

Customer Custom Case Study Email 228

Berkonomics

FEBRUARY 15, 2024

Of course, the response depends upon lots of variables, including whether the company is in a fund-raising mode (in which case the CEO may be spending up to 80% of their time on this alone). 10% is typical in exploring strategic concepts, reading about new developments in the industry and just spending quiet time contemplating opportunities.

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Class Organization Technical Review Activity 194

Tech.Co

JUNE 24, 2022

A number of tech companies have made the headlines this week for hiring new members of staff, only to rescind such offers before they start. Please fill in your email. Along with rescinded job offers, swathes of other tech companies have taken similar measures to cut costs, including pausing hiring and laying off staff.

Technical Review 133

Technical Review Company Companies Startup 133

socalTECH

NOVEMBER 13, 2012

If you're an application developer, sending emails through your application can be a chore. It turns out it's not just a quick line of code to send an email -- it's also a hassle to make sure that those emails get delivered, that your email isn't classified as spam, and handling all sorts of delivery issues.

Email 157

Email Startup IP Newsletter 157

Berkonomics

DECEMBER 15, 2022

It is natural for executives and entrepreneurs with lots on their plate and little extra time – to just keep up the same activities that have made the company a success. Keep on doing what works and that grows the company (rinse and repeat) and actively work on the rest? Good ones tend to stay with the company longer.

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Activity Email Customer Custom 156

Berkonomics

OCTOBER 26, 2023

You’re fighting to put out the fires from customer complaints, or incomplete work, or are suffering from an inability to focus upon new development or new customers before cleaning up the mess inside your organization. The customer pays for all or at least 90% of the bill, perhaps holding back a retainer awaiting completion.

Resource 156

Resource Customer Custom Software 156

Both Sides of the Table

FEBRUARY 7, 2013

I’m super excited to announce that GRP Partners led the investment in Ethan Anderson’s new company MyTime (link has LA-based merchants but will give you a good feel for the product). BuildOnline (the company I founded) has just announcement plans to be more aggressive in growing in the US. Let me not bury the lede.

CTO Coach 359

CTO Coach Google CTO Hire Yammer 359

socalTECH

MARCH 1, 2018

As part of the lead in to the conference, and as a part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. We respond very quickly to all of our customers.

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Customer Custom Services Conference 113

Startup Professionals Musings

JULY 20, 2020

Contrary to popular opinion, viral marketing has not eliminated the need for old-fashioned lead generation to bring customers to a startup. His professional background includes having held marketing-executive roles at big companies as well as startups. Email marketing. Social-media advertising.

Customer 146

Customer Custom Marketing Startup 146

Berkonomics

NOVEMBER 21, 2019

Often, we joke together as managers of companies or of people that our goal is “world domination” or “to crush the competition.” How about companies formed to profit and give to charity? Companies living on the edge or losing money often cannot make those vital promises, affecting its reputation, security and equity value.

Company 156

Company Companies .Net Google 156

Berkonomics

MAY 30, 2019

Email readers, continue here…] How do you reach an audience that pays less attention to advertising then at any time in the past one hundred years? And the best way to do this is with the placement of a case study, a story told about and by a satisfied customer with something to say about how your product solved their problem or pain.

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Case Study Study Customer Custom 120

Berkonomics

AUGUST 18, 2016

Over fifty years ago, I was CEO of a record manufacturing company in Hollywood. We were the only such facility on the West coast to provide and control the entire process from studio, through finished vinyl record pressings in the same building, therefore able to promise quality control others could only dream about.

Customer 120

Customer Custom Services Press 120

TechCrunch LA

MARCH 26, 2020

While some of the largest privately held technology companies, like SpaceX and Tesla , have shifted to manufacturing ventilators, smaller companies are also trying to pitch in and relieve scarcity locally. 3D-printing companies are working on new ways to manufacture personal protective equipment and swabs for COVID-19 testing.

Company 281

Company Companies Mobile Organization 281

socalTECH

OCTOBER 23, 2012

We sat down with TX Zhuo , who is heading up the firm's venture investments, about the fund and his path here after a recent stint at Eric Schmidt's Innovation Endeavors fund in Palo Alto. We do mostly seed and Series A, and the occasional series B round, especially if we get into the company in seed or Series A level.

Funding 253

Funding Startup Invest Commerce 253

Tech.Co

DECEMBER 8, 2017

This week in Startup Spotlight we found companies helping students get through their final exams, gift giving chatbots, getting out of email hell, and more. Who doesn’t have email problems? The company was recently ranked 3 rd on ProductHunt and to date has over 3,500 sign ups. Get control of your email now.

Email 70

Email Artificial Inteligence Startup Template 70

InfoChachkie

APRIL 29, 2013

You operate your business from a small boat in the remote waters of northern Fiji and your customers are spread across the globe, residing in the US, Europe and Asia. How can you protect your company''s reputation when a rouge customer unjustly flames your startup? Bipolar Reviewers.

Social Media 213

Social Media Customer Custom Media 213

Berkonomics

DECEMBER 10, 2015

Both of these time–honored methods of reaching our customers have worked for as long as there was print and radio–TV to get the message out. But the leaders of this new school practice customer–driven communication, personalized to the point of basing communication upon individual customer behavior. She bought again. Old school?

Customer 120

Customer Custom Marketing Email 120

Both Sides of the Table

SEPTEMBER 17, 2013

In my last post I pointed out that many of the media commentators who have criticized the YouTube video network companies as not having strong businesses were mistaken. These markets represent about $600 billion of total spend between them, leaving tons of opportunities for startups to disrupt and grow large. ” Good f **g luck.

Company 339

Company Companies Technical Review Content 339

Berkonomics

FEBRUARY 22, 2024

Most CEOs want to obtain information about their competitors in the most subtle and non-obvious ways. A fair example In my former industry, I became an informal centralized source for knowledge about the revenues of each of the many competitors, with a special skill for asking just the right questions to obtain the information.

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Examples Guide Conference Course 156

Berkonomics

SEPTEMBER 16, 2022

Somebody important leaves or is let go, and you worry over the impact upon remaining employees and customers. You worry that the person leaving will begin to unload all the pent–up garbage from the past, perhaps damaging the company and causing customer defections and even employee unrest. Your worry is real. .

Customer 156

Customer Custom Resource Email 156

socalTECH

SEPTEMBER 30, 2014

However, what if you could take advantage of those ubiquitous smart devices, and turn that into a huge asset for your company? We spoke with co-founder Daniel Tawfik about Vonjour. Daniel Tawfik: Vonjour is a cloud-based phone system for enhanced, customer support service. Why would a company need your service?

Customer 133

Customer Custom Startup Mobile 133

Berkonomics

SEPTEMBER 22, 2022

Over fifty years ago, I was CEO of a record manufacturing company in Hollywood. We were the only such facility on the West coast to provide and control the entire process from studio, through finished vinyl record pressings in the same building, therefore able to promise quality control others could only dream about.

Press 156

Press Hollywood Customer Custom 156

Berkonomics

APRIL 30, 2020

It is human nature for you and every entrepreneur to fall into a routine of taking care of day to day issues, meetings, communicating with customers and shareholders. Your value to the company. Take a day – a full day – off to walk, sit, and think of where you want this company and your role in it to be in the future.

Email 194

Email Report Sites Entrepreneur 194

Eric Greenspan

MAY 29, 2010

Using social media to increase your company’s touch and reach with each of your customers may be the most important reason to jump in to this game changing strategy. Social media can help bridge a long standing gap between customers and the companies they trust with their hard earned cash. Eric Greenspan.

Social Media 214

Social Media Customer Custom Media 214