Both Sides of the Table

MAY 19, 2018

Your historical trading information including financials and a “customer file” which shows the history of your transactions so that investors can run “cohort” analyses Customer reference, personal references, key team members, compensation, cap table, stock option plan, etc. It felt like heresy. It would be rude!?!

Funding 336

Funding Venture Capital Startup Email 336

TechCrunch LA

NOVEMBER 8, 2022

Movio’s user base is currently in the lower hundreds of thousands, with paying customers nearing 1,000. do but for video production,” Xu said to TechCrunch, referring to two of the top AI content helpers of today. The outfit, face and voice of the AI-made human can be swapped with a click.

Generative AI 182

Generative AI Marketing Artificial Inteligence Template 182

InfoChachkie

OCTOBER 13, 2010

The reference was in the form of a gold tablet that stated, “By the strength of the eternal Heaven, holy be the Khan’s name. This golden reference effectively communicated the Emperor’s sentiments in absentia. Modern-day references are effective because they rely upon a powerful principle of influence, Social Norming.

Startup 113

Startup .Net Organization Networking 113

TechEmpower

OCTOBER 9, 2023

So let’s summarize what we've already found to be different about searching with LLMs: What’s Different About Search with LLMs Search methods powered by LLMs stand out as transformative tools, offering businesses an edge in their information retrieval and customer engagement processes.

Generative AI 346

Generative AI Artificial Inteligence Tool Knowledge Base 346

Berkonomics

MARCH 19, 2020

One CEO stated that she engages regularly in scenario planning with her executives, asking “what if” questions to explore the edges of the group’s thinking about everything from disruptions of supply to changes in customer taste to acts of God such as floods, worldwide virus attacks, or earthquake. Broadening our frame of reference.

Email 156

Email Report Technology Customer 156

Both Sides of the Table

MAY 14, 2018

I know that you can use an email system with this to track my open rate, whether I forwarded the email, the IP address where I read it, whether I was on a mobile device or a wired computer and you can tell who else read the document. What should not be in your deck? Many of my colleagues do, too.

Funding 239

Funding Venture Capital IP Email 239

Berkonomics

DECEMBER 30, 2021

Email readers, continue here…] We who invest look for patterns from previous experience. It could then charge for setting up, integrating, and training the company’s software, all because its customers would not know how to do any of these important tasks. Investor pattern match.

Entrepreneur 156

Entrepreneur Training Invest Email 156

InfoChachkie

DECEMBER 2, 2009

As noted in Pour and Stir Part I , the key to the successful execution of this strategy is managing the following equation: The cost to acquire a customer < lifetime value of a customer. Decreasing Your Customer Acquisition Costs. This is equivalent to being handed a free customer for every ten customers you acquire.

Customer 164

Customer Custom Advertising SEM 164

Both Sides of the Table

JUNE 23, 2013

Simply, this is identifying a customer need that has economic value to them if they can solve it. This solves the customer question, “Why Buy Anything?”. If a customer knows they have a problem they need to select a vendor who best solves that problem (or they can build in-house tools). That always stuck with me.

Sales 328

Sales Customer Custom Examples 328

SoCal CTO

AUGUST 4, 2011

Think of these as the big upfront questions: Who are the customers? Please be able to provide me with a few specific examples of different types of customers, what they need, what the system will do for them. Do you need to round trip an email to validate the email? Refer a friend? Tell me about the business.

Develop 396

Develop Development Startup SEO 396

SoCal CTO

AUGUST 4, 2011

Think of these as the big upfront questions: Who are the customers? Please be able to provide me with a few specific examples of different types of customers, what they need, what the system will do for them. Do you need to round trip an email to validate the email? Refer a friend? Tell me about the business.

Develop 384

Develop Development Startup SEO 384

Tech Zulu Event

NOVEMBER 13, 2012

Fan Appz, a Santa Monica headquartered firm founded in 2010, and a Facebook Preferred Marketing Developer (PMD) today Tuesday launched its Personalized Marketing Platform, a next-generation social media marketing solution set to help firms convert fans into customers and increase repeat purchases by turning good customers into great ones.

Platform 82

Platform Help Customer Custom 82

InfoChachkie

NOVEMBER 18, 2010

Net Promoter Scores (NPS) are the darling of many Big Dumb Company (BDC) product marketing and customer support executives. Created by consultants to generate additional fees, such scores attempt to rate a company’s overall customer satisfaction. The higher your company’s NPS, allegedly the higher your customer satisfaction.

.Net 182

.Net Satisfaction Entrepreneur Customer 182

Berkonomics

MAY 9, 2013

One CEO stated that she engages regularly in scenario planning with her executives, asking “what if” questions to explore the edges of the group’s thinking about everything from disruptions of supply to changes in customer taste to acts of God such as floods or earthquake. What if no one knows what to ask?

Email 199

Email Report Technology Customer 199

Both Sides of the Table

OCTOBER 4, 2009

If you sell a product direct to a customer – in person or on the phone – you need to understand what their pain points are and position your product benefits against those pain points. Many, many tech companies I meet start with a set of “awesome features” and present them to me (and I suspect also to customers). Why Buy Mine?

Sales 319

Sales Startup Platform Tips 319

InfoChachkie

FEBRUARY 18, 2013

Boss Reference - Your potential boss will check your references. Even if the reference did not work directly with your future manager, they may still have valuable insights that would otherwise be impossible for you to uncover during the interview process. You should do the same. Silver Lining. Share and Enjoy.

RSS 229

RSS Entrepreneur Startup Email 229

InfoChachkie

NOVEMBER 18, 2010

Net Promoter Scores (NPS) are the darling of many Big Dumb Company (BDC) product marketing and customer support executives. Created by consultants to generate additional fees, such scores attempt to rate a company’s overall customer satisfaction. The higher your company’s NPS, allegedly the higher your customer satisfaction.

.Net 168

.Net Satisfaction Customer Custom 168

Tech Zulu Event

MARCH 22, 2016

Less than a month ago, Snapchat opened custom on-demand geofilters to everyone. Industry news was excited, but for how amazing of a product they are, custom Snapchat geofilters have remained stunningly under the radar. Well, Snapchat has made it so that anyone can create and upload a custom filter to any area they want.

Customer 40

Customer Custom Snapchat Design 40

Eric Greenspan

FEBRUARY 2, 2010

I’ve remained a skeptic about the BBB and as a result of an email I received a couple of weeks ago from them, I have raised the skepticism threat level. So here’s the email I received: Eric, My name is Chad Ratliffe emailing from the Better Business Bureau. That’s how we do business at Make It Work.

Santa Barbara 265

Santa Barbara Technical Advisors Email Technical Review 265

Both Sides of the Table

NOVEMBER 29, 2009

But it got me thinking about how often entrepreneurs overplay their PR so I thought I’d try to offer some advice and how to play PR with VCs (or more broadly with customers or business development partners). Just notice how many VC emails you get after your TechCrunch article or after you were on stage at TC50.

Venture Capital 291

Venture Capital Press News Startup 291

Both Sides of the Table

AUGUST 28, 2012

When is it appropriate for a VC to call your customers? If you show a list of key customers or key business partners and if this list is sensitive (READ: If you don’t want VCs calling them) then you need to make it explicit with the VCs. “We are sharing with you our list of key customers / biz dev partners.

Technical Review 316

Technical Review Venture Capital Customer Custom 316

Berkonomics

MARCH 13, 2014

Email readers, continue here.] For example, while Steve Jobs was abusive, rude, and unappreciative, he had what his colleagues referred to a reality distortion field. They told me about their expertise and their network of contacts, and their early customers, and the promising results so far.

Invest 237

Invest Examples Networking Writing 237

Both Sides of the Table

SEPTEMBER 20, 2009

The promised to follow up with: calls, using your product, talking to customers or “noodle on things.&# Will they? You would never go see an important executive at a customer and then sit around and wait for them to realize how great you are. So don’t expect an unprompted email or phone call next week.

Venture Capital 277

Venture Capital Startup Email News 277

Tech Zulu Event

FEBRUARY 29, 2012

It’s often referred to as Spring Break for Geeks, and for good reason. To schedule an interview or discuss your SXSW plans, email amanda@techzulu.com. Custom ad deals and partnerships. It’s the place where geeks go to cut loose, share their knowledge, test new concepts and network like crazy. Want to Sponsor?

Conference 95

Conference Course Email Networking 95

Startup Professionals Musings

JULY 8, 2013

Today’s platform is built of people, including yourself, followers, and contacts, who can amplify your message through social media and spread it to your target customers. Build a media kit, publicize endorsements from friends and beta customers, get dialogs going on Twitter, and optimize your website landing pages.

Platform 105

Platform Entrepreneur Startup Social Media 105

Both Sides of the Table

SEPTEMBER 12, 2010

I recently got an email from a friend who had been approached by a well known VC. He sent me an email asking whether the approach was real and whether he should take it seriously. Here is the email he received (reprinted without names with his permission). Why do VCs send generic outbound emails like this?

Venture Capital 294

Venture Capital Entrepreneur Email Equity 294

Tech Zulu Event

APRIL 24, 2013

Awesome, now you know it works, so you need a lot more customers to become an actual business. Thus, you need to enable new ways to create a scalable customer acquisition process. A good example of growth hacking was Andrei Marinescu’s role as head of customer acquisition for Hulu.

Hulu 111

Hulu Startup Social Media Organization 111

Startup Professionals Musings

MAY 31, 2012

Today’s platform is built of people, including yourself, contacts, connections, and followers, who can amplify your message through social media and spread it to your target customers. Build a media kit, publicize endorsements from friends and beta customers, get dialogs going on Twitter, and optimize your website landing pages.

Startup 104

Startup Social Media Platform Blogging 104

InfoChachkie

APRIL 13, 2015

However, habitual discounting at a startup is self-defeating, as it reinforces your customers'' proclivity to delay their purchases, patiently waiting for you to reduce your prices. Some of these tactics include: Total Cost Of Ownership – Price is only one element that determines the total cost incurred by customers to deploy your solution.

Pricing 100

Pricing Startup Sales SaaS 100

socalTECH

AUGUST 7, 2014

Bryce Maddock: TaskUs is the best provider in the world of customer care and back office services for emerging growth companies. Customer care, obviously, is emails, phone calls, and customer service back office services. What''s the story behind the company? READ MORE>>.

Startup 231

Startup Technology Outsource Santa Monica 231

InfoChachkie

MAY 22, 2012

If this is the case, offer to make a meaningful introduction to a potential customer or partner of one of their portfolio companies. In particular, references from senior executives at the investor’s portfolio companies are especially effective. Yes, I am advising you to sandbag your prospective investors.

Venture Capital 236

Venture Capital Capital Research Customer 236

Both Sides of the Table

FEBRUARY 3, 2010

Let’s assume you run a Customer Support software company. Do you simply begin by asking, “I’d love to understand what your objectives are in customer support? You need to identify a customer problem and talk about how your solution meets the needs of that problem. Where are your current pains?&#.

Sales 314

Sales Startup Venture Capital Customer 314

SoCal CTO

SEPTEMBER 20, 2011

Beyond that, I want lots of conversations with experts, users, customers, VCs, partners, etc. NDAs or Other Protection So you decide you want to be able to share with experts, users, customers, VCs, partners, etc. Entrepreneur: Following is an email describing my idea. You need all of these people to bake the cake.

Startup 211

Startup IP Ideas Patents 211

InfoChachkie

MAY 7, 2012

Clean Backtrail – Without email, LinkedIn, Twitter or even an iPhone, Grubstakers were still able to verify a Grubstakee’s propensity toward honesty, integrity and hard work. Confirmation from people whom the entrepreneur did not cite as a reference is vital. A miserly approach to spending was a prized Grubstakee trait.

Ideas 251

Ideas Venture Capital Education Entrepreneur 251

SoCal CTO

SEPTEMBER 20, 2011

Beyond that, I want lots of conversations with experts, users, customers, VCs, partners, etc. NDAs or Other Protection So you decide you want to be able to share with experts, users, customers, VCs, partners, etc. Entrepreneur: Following is an email describing my idea. You need all of these people to bake the cake.

Startup 198

Startup IP Ideas Patents 198

Startup Professionals Musings

JULY 30, 2011

The list of war references used in business is almost endless, from “gathering the troops” to “losing a battle but winning the war.” Your business model is how you get customers, grow and make money. You can contact him directly through his website or email.

Startup 95

Startup Competition Guide Software 95

Eric Greenspan

MAY 29, 2010

Using social media to increase your company’s touch and reach with each of your customers may be the most important reason to jump in to this game changing strategy. Social media can help bridge a long standing gap between customers and the companies they trust with their hard earned cash. 40,000) to join me on Facebook.

Social Media 214

Social Media Customer Custom Media 214